Customer Case Studies

Cars.com

The mission of Cars.com is to be the leading decision engine that moves people through the car ownership cycle with transparent, fun, and engaging experiences. As the expectations of customers continued to rise, the company realized it needed a better database to manage its data assets, flexibly evolve them for new use cases, quickly serve them to consumers, and easily ingest massive amounts of new data on a regular basis. After a rigorous vendor selection process that included demos, proof-of-concepts, and proposals from five solutions providers, Cars.com selected Couchbase in late 2015 and delivered its first projects into production in 2016. Its first use cases were data-rich vehicle listings for an ever-changing inventory of 5 million vehicles, extremely flexible user profiles, and product data and metrics for both internal and consumer use. One of the reasons Cars.com chose Couchbase was for the ability to quickly release new products, and Couchbase passed that test almost immediately when Cars.com successfully capitalized on an unexpected opportunity to develop a cutting-edge vehicle pricing application. Cars.com also likes that Couchbase is fully aligned with its cloud and SOA strategies and will enable the company to continually exceed customer expectations with more new products in the years to come.

COX Enterprises

HomeNet Automotive, a division of Cox Automotive, is a leading provider of online inventory management and marketing solutions for car dealers. HomeNet deployed Couchbase because the company needed to scale beyond the 6 million cars it was originally designed for and be able to process anywhere from 50 to 100 million vehicles a day. While the company uses SQL Server hardware, they rely on the speed, flexibility, and dependability of Couchbase to help meet the high-throughput, non-transactional, data requirements. The company first brought in NoSQL as a way to offload operations to Couchbase as a cache and has since made Couchbase the system of record.

Doddle

Doddle was founded to provide online shoppers with convenient places to pick up and return their packages. Doddle’s original database solution was expensive and hard to deploy – but even worse, it performed poorly when network connections were spotty. Couchbase Mobile was affordable, easier to deploy, and its embedded database (Couchbase Lite) kept Doddle’s apps working even when they went offline. Today, Doddle uses the same Couchbase technology to provide retailers with white-label solutions for click and collect, ship-from store, and returns.

ebay

As one of the world’s most popular e-commerce companies, ebay runs over 4,000 database servers to support 18 million sellers and 164 million active users worldwide. ebay has always been a heavy Oracle user, but over time realized Oracle was not the best fit for a lot of its use cases. Quite often, ebay was paying Oracle too much for features it didn’t need, while not getting all the features it did need. As a result, ebay switched a significant portion of its workload to NoSQL, and now uses Couchbase as a combination of key-value store and document database. Couchbase gives ebay the affordable scalability it needs along with very high read/write performance and throughput. A common use case is caching in front of Oracle in order to scale out applications without adding more Oracle. ebay found an unexpected bonus in N1QL (Couchbase’s SQL-like language for JSON), which allows developers to easily adapt their relational database skills to NoSQL. Last year, ebay doubled its number of Couchbase use cases and increased its number of Couchbase nodes 5x while handling 80 billion Couchbase calls per day.

Shop.com

As a business that caters to the most demanding online shoppers, Shop.com needs to know that its website always delivers a flawless experience and its apps work without a hitch even when mobile users lose their connection. After carefully considering its options, Shop.com chose Couchbase for its memory-first database that delivers simplicity along with high performance and scalability. What really sealed the deal was Couchbase Lite, which is Couchbase’s embedded JSON database, along with Sync Gateway, which syncs mobile devices with data centers. Couchbase Mobile not only provides the dependable offline mobile solution Shop.com was looking for, it also allows the company to develop new functionality quickly without having to build full-fledged APIs.

Staples

TESCO

Couchbase powers catalog and inventory management at the third-largest retailer in the world measured by gross revenues, allowing Tesco to easily support tens of millions of products in-store and online for millions of customers. With Couchbase, Tesco can deliver a superior shopping experience, running price and promotions, stocking, shopping cart, supply chain, and new product apps with high performance and high availability.

Tommy Hilfiger

In 2015 Tommy Hilfiger revolutionized the buying journey for its wholesale customers by pioneering the industry’s first digital showroom in Amsterdam. In this showroom, buyers could browse fashions for the upcoming season on oversized ultra-high definition screens along with product details, pricing, buying history, delivery dates, and more. The company chose the Couchbase Data platform to power the system because they needed the entire showroom experience to be as high-end as the fashions being showcased. With Couchbase, Tommy Hilfiger knew they would get industry-leading performance and scalability, offline availability, and near real-time data synchronization for a smooth and immersive experience that was always up-to-date and worked flawlessly even if the internet went down. Today the brand has Couchbase-powered digital showrooms in 13 countries totaling 24 theaters and 59 workstations, and plans to expand to over 25 locations worldwide by the end of 2018. Thanks to the incredible efficiency of theses digital showrooms, the company has cut its sample production by 80% at its European headquarters and is on track to do the same around the globe.