CUSTOMER STORIES

Protecting 100% of transactions in real time

About Wells Fargo

Wells Fargo, the world’s second-largest bank by market cap and the fourth-largest in the U.S. by assets, uses FICO’s Falcon Fraud Manager and Couchbase’s NoSQL database for its fraud monitoring infrastructure. By applying machine learning to internal and third-party data, the bank adapts to sophisticated fraud attacks in real time. Today, 100% of transactions totaling 50+ million per day are processed for fraud in real time at less than 10 ms per operation.

STORY HIGHLIGHTS

  • Now protects Debit PIN, Debit SIG, and Deposit vs. just Debit PIN
  • Processing 100% transactions in real time for fraud vs. 18% in previous system
  • 50M+ transactions per day vs. 4M+ in previous system
  • <10 ms for read or write operations for majority of transactions

Key RESULTS

50M+

transactions per day

<10MS

for read or write operations

100%

of transactions processed in real time

“We have a lot of data in Oracle, which is mainly used for reporting purposes. But the heart of the data – where the decisions are made – is in Couchbase because that is where high-performance throughput is needed.”

Piyush Sharma, Vice President, Wells Fargo

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