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WhitepaperScale up your innovation – the success of your business depends on it
Technology is transforming every industry, from retail to healthcare to transportation. At the heart of this transformation is the ability to engage with employees, customers, and partners through exceptional digital experiences. Yet to create these experiences, organizations need to use data in an agile, responsive, and scalable manner.
The cost of poor CX
89%
89% of consumers will leave for your competitors based on their experience
By 2020, customer experience will overtake price and product as the key brand differentiator
The cost of failing to innovate
4yrs
Companies that don’t deliver good customer experience will fail within 4 years
Innovation powered by Couchbase drives an average of $5.41M in new revenue every year
The cost of legacy tech
74%
74% of companies report that their legacy databases have hindered their end user’s experience
Adopting an Engagement Database can improve response times by 40% and shorten application development lifecycles by 20%
7161
Customer Interactions
81
Customer Transactions
Why today’s digital transformation projects fail
The traditional approach
You’ve typically used two databases: transactional and analytical. This approach has proved to be inflexible, costly, and has failed to deliver the richer customer experiences today’s consumers require.
Make the switch from RDBMSPoint solutions everywhere
You’ve attempted to add new functionality through point solutions – at the expense of manageability, agility, and, ultimately, your customers’ experience. What now?
Welcome to the Engagement Database
An integrated data platform that delivers exceptional customer experiences, while simultaneously accelerating innovation and reducing complexity.
Why Engagement DatabaseAttributes of an Engagement Database
Hello cloud, hello world
Seamless global data distribution, flexible data locality, and built-in recovery.
Seamlessly mobile
Exceptional mobile experiences for offline or online access with auto sync back to the cloud.
Built-in smarts
Create personalized, intelligent apps for ever-richer customer experiences.
Built for change – at scale
Supporting millions of ever-richer customer interactions, while responding to ever-changing business requirements.
Always on, always fast
Consistent high performance with built-in fault tolerance to get the data when and where you need it.
Secure, secure, secure
Secure data everywhere – on the wire, on the device, in the cloud, in the data center.
Meet the Couchbase Data Platform
Full-stack security
Full-stack security
Securing customer data is a must-have, both from a compliance and from a basic data access perspective. Couchbase Data Platform provides secure data everywhere – on the wire, on the device, in the cloud, and in the data center.
Unified programming interface
Query
Query
Provides multiple data access paths to query and manage your JSON documents. App developers can pick the data access pattern that best meets their requirements. Flexible data access paths makes Couchbase useful for a wide variety of apps and use cases.
Includes:
Search
Search
Built-in full-text search makes it simple for developers to add intelligence to apps. Full text indexes are automatically managed within the Couchbase cluster, avoiding the time delay, overhead, and complexity of managing a separate full-text search product and infrastructure.
Mobile and IoT
Mobile and IoT
Provides a full-stack data platform for your mobile and IoT apps, with built-in real-time data synchronization, enterprise-level security, and data integration to your existing ecosystem.
Includes:
Analyticspreview
Analyticspreview
Couchbase Analytics provides powerful parallel query processing. Designed to efficiently execute complex, long-running queries that contain complex joins, set, aggregation, and grouping operations. Addresses the challenges of supporting responsive, scalable apps and ad hoc analytics on the same dataset.
Scale-out architecture
Scale-out architecture
To provide exceptional customer experiences you need to ensure that your engagement database is always on, always responsive, and can scale to meet changing workloads. Couchbase provides built-in distributed data storage and processing. This architecture ensures that the application is always on by providing the ability to detect and recover from hardware and network failures.
Includes:
Auto-sharding HA – Intra-cluster replication HA/DR – Inter-cluster replication (XDCR – Cross datacenter replication) Multi-Dimensional Scaling
Core database engine
Core database engine
The core database engine provides the fundamental capabilities for document management and indexing. Based on a memory-first, async everywhere architecture, this includes core capabilities of the database engine, like caching, data persistence, and inter-node replication.
Includes:
Memory-first architecture
Memory-first architecture
Customers expect and demand fast, responsive applications. Couchbase provides an architecture where performance is paramount, ensuring that all operations occur in memory and providing special memory-optimized data management options.
Includes:
Big Data and SQL integrations
Big Data and SQL integrations
Exceptional customer experiences don’t occur in isolation. Couchbase Data Platform includes built-in Big Data and SQL integration, allowing you to leverage tools, processing capacity, and data wherever it may reside.
Includes:
Container and cloud deployments
Container and cloud deployments
Businesses are quickly adopting a cloud-first strategy to create and deliver innovation faster and adapt to the constant change in business needs and requirements. Couchbase supports all cloud platforms, as well as a variety of container and virtualization technologies to enable operational excellence.
Includes:
Solutions in focus
Big Data
Big Data
Couchbase provides best-in-class Big Data streaming integration with Hadoop, Spark, and Kafka to create better highly customized customer experiences.
IoT
IoT
Couchbase provides data management across the full IoT stack, from devices at the edge, over the internet, to the backend database.
Cloud
Cloud
Couchbase is built for any cloud – public, private, or hybrid. Couchbase is cloud-native and even supports seamless data migration cloud to cloud.
Mobility
Mobility
Couchbase provides one unified mobile platform for managing data across the entire mobile application stack: cloud, web, device, or all the above.
Couchbase is the most powerful NoSQL data platform.
Learn the benefits of NoSQL
LinkedIn keeps over 450 million members engaged on
the world's biggest professional network.
10M+
queries/second
5B+
documents
Office Depot ensures seamless shopping by serving rich
product information at blazing speed.
$1.5B+
online commerce
Verizon supports over 16,000 developers and 3.5 million
operations per second with Couchbase Mobile.
3.5M
operations per second
Marriott relies on Couchbase to process billions of dollars in
reservations annually with 99.995% availability.
13M
documents
Tommy Hilfiger transformed the buying experience with a powerful digital showroom, replacing the shipment of sample garments to retail customers.
Learn more80%
reduced sample production time
Start creating amazing customer experiences today.
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