- Needed the ability to rapidly introduce new products at reduced time to market
- Couldn’t meet performance demands, resulting in connectivity issues and poor viewing experience
- High customer acquisition rates further taxed infrastructure, slowing interactions with set-top boxes
- Flexible data model supports faster time to market for new products and enables cross-device IP streaming
- Low latency, high throughput accommodates peaks in demand for superior viewer experience
- Ease of maintenance and scaling lowers capital and ops costs
We chose Couchbase for its memory-first architecture, which enables us to perform writes of our catalog at peak load consistently. Instead of doing it every two hours we can do it every 15 minutes.
Mritunjay Singh Lead Consultant, BT
- User profile
- Session store
- Endpoint/device mgmt.
- Multi-dimensional scaling
- Cross datacenter replication
- In-memory database
Powering a Better Viewing Experience
BT TV provides a personalized, high-performance experience on any device with Couchbase.
BT TV Enhances Customer Experience
Learn how Couchbase helps BT TV improve their customer experience journey at Couchbase Connect.
Build enterprise-grade Customer 360 solutions that deliver an accurate, real-time view of customers across all channels and devices.
Why BT TV Chose Couchbase
Couchbase allows BT TV to guarantee a consistent service to millions of subscribers at all times.
Building a Better Customer Experience
See how BT provides a personalized, Breaking Bad –Changing the rules for a Better Customer Experience High-performance experience on any device with Couchbase.