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Real-Time Decision Making for France’s National Housing Assistance Program With Couchbase

French essential operating service, CNAF (Caisse Nationale des Allocations Familiales) is the family branch of the French social security system that supports French families. The agency manages and distributes family allowance funds that are designed to reduce financial vulnerability and poverty for more than 33 million beneficiaries each year.

When CNAF needed to reduce its guaranteed response time to 24 hours, it turned to Couchbase’s NoSQL solution to enable accurate real-time evaluations.

About CNAF

Challenges

    • Be able to conduct benefit and social services case evaluations instantly in order to provide responses within a 24-hour period
    • Build an infrastructure that was capable of combining real-time data and historical data for case evaluations

Outcomes

      • Couchbase NoSQL environment instantly merges historical data with new information for combined analysis

     

    • Case workers are able to provide real-time decisions
Couchbase provides a solution no others do. It gives us the modularity we need with immediate operational simplicity, high performance, and room for scalability.

Xavier Gainon Senior Database Manager, CNAF

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  • Social services application
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