PG&E - Unmatched scalability and consistent 500 ms response times for IP video platform with Couchbase

Leading utility company PG&E has more than 16 million customers and 20,000 employees. To work effectively over a huge geographic area, the company needs to provide PG&E gas and electric power inspectors in the field with real-time data, such as customer account information, utility infrastructure maps, and safety information. With Couchbase, the company can connect its teams with this data, whether they’re offline or online, while improving service and lowering the cost of field visits. Cross datacenter replication (XDCR) adds resiliency, ensuring workers can depend on the application to be available when they arrive at the job site.

Couchbase

About PG&E

Challenges

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Outcomes

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20,000

employees

16 million

customers

70,000+

square mile service area

For us to set up a resilient implementation of Couchbase, it took us minutes. We stood up three servers, lit ‘em up, balanced the load, and instantly we were resilient.”

Robert Lawrence Product Owner of Digital Catalysts Platforms, PG&E

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