USE CASE
Offline-First Data Processing for Field Service Apps
No internet? No problem! Deliver AI-powered field service management software that works offline and provides field employees with reliable access, everywhere and all the time.
WHY COUCHBASE
100% uptime and real-time speed for AI at the edge
Couchbase processes data and AI on devices at the edge, eliminating your internet dependencies and allowing field service apps to run anywhere. When there’s a connection, data automatically syncs between user devices and the cloud.
Embedded database
Improve app speed and increase uptime by using an embedded database to eliminate dependency on the internet.
Cloud-to-edge sync
Eliminate data loss and maintain consistency and accuracy by syncing easily between edge devices and the cloud.
Vector search
Deliver highly relevant and accurate search results using AI with the industry’s only on-device vector database
Peer-to-peer sync
Sync between local devices to enable collaboration in complete isolation without a central cloud control point.
Top field services data processing use cases
Couchbase Mobile helps you build AI-powered field service mobile applications that operate reliably all the time, even without the internet. On-device data storage, vector search, and cloud-to-edge sync ensure the best possible experience for app users.
Utilities technician field service apps
Utilities technicians diagnose issues, search for similar parts, and update task lists, maps, and inspection reports on hand-held devices even with no network connectivity.
Field insurance apps
Field insurance agents snap damage photos, search for similar accidents, file claim reports, and update customer policy information on mobile devices in remote locations with slow or unreliable internet.
Restaurant and hospitality
Restaurants and hospitality providers expedite customer facing processes, make preference-based recommendations, and reduce wait times with order-entry and check in kiosks.
Mobile clinics and healthcare
Healthcare workers access and sync patient records across the clinic, suggest possible diagnoses in real time, and write and submit prescriptions regardless of network availability.
What customers are saying
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“To set up a resilient implementation of Couchbase, it took us minutes. We stood up three servers, balanced the load, and instantly we were resilient.”
Robert Lawrence, Product Owner of Digital Catalysts Platforms, PG&E
70k+
square mile service area
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“Our digital showroom completely reimagines the traditional buying approach and establishes a new fashion industry benchmark for business-to-business sales.”
Daniel Grieder, CEO, Tommy Hilfiger
80%
cut in sample production
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“Couchbase provides a seamless customer experience, which you can’t put a price on. We have no downtime and the performance is very good.”
Rasheed Kazmi, IT Delivery Manager, United Airlines
1.5M
M
annual flights scheduled
Offline-First Data Processing FAQ
You can eliminate the latency that impacts performance by embedding data and AI processing directly into apps that run on field devices.
Reduce dependencies on an inherently unreliable internet by storing and processing data locally on devices and syncing that data with peer devices to expedite cloud connections.
Automatically and efficiently sync data between the cloud and the edge using delta sync, filters, compression, and built-in conflict resolution.
On-device vector search enables semantic search and RAG at the edge, no internet required!
Couchbase has APIs and SDKs for all popular platforms and languages, including C, allowing you to embed data processing on non-mobile devices like Raspberry Pi and Arduino.
Couchbase Capella provides a fully managed cloud backend DBaaS and app services for data sync and user security.
Related resources
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WHITEPAPER
Choosing the right mobile database
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Datasheet
Couchbase Capella™ App Services
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Video
How Emirates digitized a critical process with Couchbase