About United Airlines and Couchbase

United Airlines is one of the largest airlines in the world, with over 1.5 million flights in 2015 alone. United has embarked on a process to upgrade and modernize their flight operations technology for 41,000+ pilots, flight attendants, and flight schedulers. When launching the “Crew Modernization” program, Couchbase Server and Couchbase Mobile were selected as the underlying technologies to help improve employee experience and increase efficiency. With Couchbase, United Airlines is able to maintain accurate and up-to-date information from multiple mainframe application data silos, build a foundational technology platform that services all information channels, and quickly build and deploy FAA-approved mobile applications. The Crew Modernization program now provides pilots with flight information, simplifies flight attendant tasks, and streamlines information to personnel across geographies, time zones, and devices. Going forward, United Airlines plans to roll out additional Couchbase-based applications, including personalized customer information synchronization, airport agent real-time flight updates, and gate display information management.

About United Airlines

United Airlines and United Express operate more than 4,500 flights a day to 339 airports across six continents. In 2015, United and United Express operated more than 1.5 million flights carrying more than 140 million customers. United operates over 720 aircraft supported by over 87,000 employees, including 10,000+ pilots, 25,000+ flight attendants, and 6,000+ airport gate agents. United is committed to “continuously earning the trust of our employees and customers.” As part of that commitment, United has embarked on a process to upgrade and modernize their flight operations technology.


Watch United Airlines Presentations