About United Airlines

United relies on a crew of 41,000+ pilots, flight attendants, and flight schedulers to operate over 1.6 million flights a year on a tight schedule. Because their crew scheduling application was cumbersome to use and difficult to change, United decided to modernize their technology using Couchbase Server and Couchbase Mobile. After they successfully streamlined work processes and simplified data management, United continued using Couchbase to update more of their business-critical applications, including their online and mobile booking apps.

Story highlights
  • Simple, streamlined support for a highly mobile workforce
  • Multiple nodes support critical operations by preventing data loss and system outages
  • Cross data center replication provides out-of-the-box replication capabilities
Key results
  • >41,000 crew members
  • >1.6M flights operated per year
Story highlights
  • Simple, streamlined support for a highly mobile workforce
  • Multiple nodes support critical operations by preventing data loss and system outages
  • Cross data center replication provides out-of-the-box replication capabilities
Key results
  • >41,000 crew members
  • >1.6M flights operated per year

“Couchbase provides a seamless customer experience, which you can’t put a price on. We have no downtime and the performance is very good.”

Rasheed Kazmi, IT Delivery Manager, United Airlines
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