CenterEdge Software

Giving customers fast, flexible search capabilities in the cloud

Industry

Customer application

  • Entertainment facility point-of-sale solutions

Solution

Use case

  • User profile
  • Session store
  • Omnichannel personalization

Product

Key features

CenterEdge logo white

 

CenterEdge provides amusement parks and other family entertainment centers with software solutions for point-of-sale, online ticketing and other essential business functions. First, CenterEdge used Couchbase to move its source of truth database to the cloud. Then they took advantage of Couchbase’s Full-Text Search to give their clients lightning-fast search capabilities across millions of customer records. Couchbase also indexes data rapidly, so customers immediately see updates across all their applications.

 

“Couchbase Full-Text Search allows us to deliver customer search results from extremely large data sets very efficiently.”

Brant Burnett
Systems Architect, CenterEdge Software

CHALLENGES

  • Give amusement park staff 360-degree customer insights at the point of sale and everywhere else
  • Ensure staff members can quickly access accurate, up-to-date information for every franchise
  • Conduct complex searches efficiently

OUTCOMES

  • Full-Text Search accelerates search results, enhancing customer service and speeding up marketing efforts
  • Couchbase indexes data rapidly, so users see updates right away across applications
  • Full-Text Search indexes are automatically sharded across nodes, spreading workloads efficiently

Talk to a Couchbase Solutions Engineer