BT

Improving time to market for new features while lowering costs
with Couchbase

Industry

Customer application

  • Set-top boxes
  • Location manager
  • Program guide
  • Content recommendations

Solution

Use case

  • User profile
  • Session store
  • Endpoint/device management

Product

Key Features

BT logo white

 

Multinational telecommunications company BT has operations in 180 countries and over 1.5 million subscribers. To keep them happy, the company needs to deliver content at high performance when and where viewers want to access it. With Couchbase’s flexible data model, it can accelerate delivery of new features across all platforms while easily scaling to maintain high performance regardless of spikes in demand.

“We chose Couchbase for its memory-first architecture, which enables us to perform writes of our catalog at peak load consistently. Instead of doing it every two hours we can do it every 15 minutes”

Mritunjay Singh
Lead Consultant, BT

CHALLENGES

  • Needed the ability to rapidly introduce new products at reduced time to market
  • Couldn’t meet performance demands, resulting in connectivity issues and poor viewing experience
  • High customer acquisition rates further taxed infrastructure, slowing interactions with set-top boxes

OUTCOMES

  • Flexible data model supports faster time to market for new products and enables cross-device IP streaming

  • Low latency, high throughput accommodates peaks in demand for superior viewer experience

  • Ease of maintenance and scaling lowers capital and ops costs

Talk to a Couchbase Solutions Engineer