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Couchbase Support Policies

Get the support you need

Enterprise software support policy

  • High performance, highly scalable
  • Couchbase Mobile and Sync Gateway
  • Deploy anywhere: on-premises, Kubernetes, cloud
  • Subscription model
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Cloud service support policy

  • Fastest and easiest way to start with Couchbase
  • App Services
  • Available on the leading public clouds
  • Consumption model
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Check out Couchbase’s Software Lifecycle Schedules

We provide details about the End of Life for our full stack products.

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Related resources

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Accessing Couchbase Support

Couchbase Support is provided for licensed users and is accessible via two separate portals to tailor support to a better customized experience.

Enterprise Support
Capella support

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