Couchbase Support Policies
Get the support you need
Enterprise software support policy
- High performance, highly scalable
- Couchbase Mobile and Sync Gateway
- Deploy anywhere: on-premises, Kubernetes, cloud
- Subscription model
Cloud service support policy
- Fastest and easiest way to start with Couchbase
- App Services
- Available on the leading public clouds
- Consumption model
Want to file a support ticket?
Accessing Couchbase support
Couchbase Support is provided for licensed users and is accessible via two separate portals to tailor support to a better customized experience.
Keep exploring
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Training
Couchbase Enterprise Support onboarding
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Training
Couchbase Capella Support onboarding (Coming soon)
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Forum
Couchbase Forum