HISTORIAS DE CLIENTES
Delivering accurate product/order data with speed and high throughput
Asociación con Azure
Industria
Casos prácticos
Características principales
About Staples
Office supply retailer Staples implemented a centralized inventory microservice on Couchbase to provide a responsive, consistent ordering experience across all sales channels. Using Couchbase’s memory-first architecture, Staples achieves database results within 50 milliseconds, ensuring customers receive accurate, consistent information in real time at checkout, regardless of the channel they use. This positive user experience is helping drive new revenues.
PUNTOS DESTACADOS DE LA HISTORIA
- Provided customers with real-time visibility into product availability and delivery estimates, consistent and accurate across all ordering channels
- Increased customer retention, acquisition, and traffic by creating convenient and frictionless omnichannel experiences
- Set the path for expanding a similar customer experience to the ordering channels of other business units of Staples, Inc.
"Con Couchbase podemos recuperar datos rápidamente, lo que nos permite ofrecer la información más actualizada a nuestros clientes".
Pavan Kumar, Manager, Software Engineering & Architecture, Staples, Inc.
Keep exploring
-
Estudio de caso
The foundation of unified commerce
-
Libro Blanco
8 requisitos de datos que transforman las aplicaciones minoristas
-
WEbpage
NoSQL for Retail & e-commerce