HISTÓRIAS DE CLIENTES
Streamlining personalized communications for all customers
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About Vodafone
Vodafone Spain serves over 14 million mobile and 3 million fixed-service customers, communicating with them through millions of emails, push notifications, and SMS messages annually. To eliminate redundancy, Vodafone developed a unified platform to manage all departmental communications and personalize the contact method based on customer preferences. Couchbase on AWS provides Vodafone Spain the necessary data security for GDPR compliance and the flexibility to scale on demand.
DESTAQUES DA HISTÓRIA
- Unified customer SMS, email, and push notifications onto one platform
- XDCR facilitates easy scalability as users and data volume increase
- Couchbase’s automatic failover raises a replica without losing data
- Even at peak demand Couchbase does not exceed 10% of total capacity
“Couchbase provides blazing speed thanks to its in-memory processing. Its scalability is easy to manage. And Couchbase’s auto-failover raises a replica without losing data if a node fails.”
Yolanda Fernandez, Product Owner, Project Dracarys, Vodafone Spain
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