HISTORIAS DE CLIENTES
Agora Powers Natural Conversational AI With Couchbase
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Características principales
About Agora
As a pioneer and global leader in real-time engagement (RTE), Agora provides developers with flexible APIs and no-code tools to embed conversational AI, voice, video, and chat into apps and IoT devices. Building on a multiyear relationship, Agora is expanding its use of Couchbase beyond real-time messaging to support retrieval-augmented generation (RAG) for AI agents. This technology delivers the fast data retrieval needed to keep AI interactions natural while also broadening Agora’s enterprise use cases.
Destacados de la historia
- Scaled its Couchbase footprint from messaging into RAG-powered conversational AI
- Targets sub-half-second transactions to keep voice and chat agent responses seamless
- Unlocked new enterprise use cases across customer service and outbound sales
“What matters most for enterprise-grade conversational AI agents is that data retrieval is fast, consistent, and seamless.”
Patrick Ferriter, Vicepresidente Senior de Producto, Agora
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Estudio de caso
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