カスタマーストーリー

Agora Powers Natural Conversational AI With Couchbase

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主な特徴

About Agora

As a pioneer and global leader in real-time engagement (RTE), Agora provides developers with flexible APIs and no-code tools to embed conversational AI, voice, video, and chat into apps and IoT devices. Building on a multiyear relationship, Agora is expanding its use of Couchbase beyond real-time messaging to support retrieval-augmented generation (RAG) for AI agents. This technology delivers the fast data retrieval needed to keep AI interactions natural while also broadening Agora’s enterprise use cases.

ストーリーのハイライト

Scaled its Couchbase footprint from messaging into RAG-powered conversational AI
Targets sub-half-second transactions to keep voice and chat agent responses seamless
Unlocked new enterprise use cases across customer service and outbound sales