HISTÓRIAS DE CLIENTES
Delivering a Real-Time Personalized Experience for Every Passenger
Parceria com a AWS
Setor
Casos de uso
Principais recursos
About Carnival
Carnival Corporation is the world’s largest travel leisure company, with a fleet of over 100 cruise vessels across 10 brands. To deliver personalized experiences for every passenger, Carnival’s OceanMedallion system combines wearable IoT medallions, a mobile app, and IoT sensors throughout each vessel. By seamlessly handling massive volumes of real-time data from the system, Couchbase helps Carnival provide highly personalized services that build brand loyalty and generate additional upsell revenue.
Destaques da história
- OceanMedallion system captures and matches behavior-based preferences of guests, increasing brand loyalty and upsells
- Automatic syncing to AWS data centers provides real-time speed impervious to internet disruption
- Guest profile and preference data is securely stored for future voyages
PRINCIPAIS RESULTADOS
100
vessels across 10 cruise lines
<5K
passengers aboard the ships
100%
tempo de atividade para operações de navios
"Toda a inteligência precisa ser processada na borda para que possa ser investida de volta na experiência do hóspede em tempo real."
John Padgett, Presidente, Carnival
Explore os recursos relacionados
-
Vídeo
Carnival Corporation: Smooth sailing with Couchbase
-
Whitepaper
How travel and hospitality companies are adapting with AI
-
Página da Web
NoSQL para viagens e hospitalidade