Over the prior two years, most organizations redirected their digital transformation energies into reactive initiatives that addressed the unique demands of the pandemic. This report looks beyond that interruption to examine its long-term impacts, lessons learned, and what comes next for digital transformation. Based on a survey of 650 IT decision-makers, the report explores:

• Who and what is now driving digital transformation and what the primary goals are
• The areas where significant progress is being made as well as the most common setbacks
• Long-term lessons of the pandemic and how it created new opportunities for transformation