Couchbase Support
Getting help with Couchbase starts here. You can login to support portals, view training and certification programs, access community knowledge forums, and check version lifecycle schedules.
Support links
Enterprise Portal
Access the support portal, enterprise license required.
Create an Enterprise Account
Create a new account to access the support portal, enterprise license required.
Capella Support Portal
Access the cloud support portal.
Support Policy
Get details on Enterprise Software and Cloud Service support policies.
Support Lifecycles
Check the schedule to see your support status – full support, limited support, or end of life.
Couchbase Forums
Troubleshoot issues, ask technical questions, and get answers from Couchbase staff and peers.
Couchbase Academy
View short, role-specific courses and certifications that build Couchbase expertise, at your pace.
Support FAQ
Sign in at support.couchbase.com with your enterprise account. If you don’t have an account, select “Create an Enterprise Account” on this page. An enterprise license is required.
Capella support is available through a separate cloud support portal. Sign in using your Capella account credentials. Access the portal via the “Capella Support Portal” link on this page.
Couchbase Academy offers role-specific courses and certifications for developers, DBAs, and architects, covering SQL++, data modeling, Capella, and mobile. Access at learn.couchbase.com.
Check the Support Lifecycles page for your version’s support status: full support, limited support, or end of life. Use the link on this page or visit couchbase.com/support-policy/EOL/.
The Couchbase Forums are open to all users. Post questions, search existing threads, and get answers from Couchbase engineers and the community. Access the forums via the link on this page.