Cbsh :Could not load config from cluster

cb-env
╭──────────────┬──────────────────────────╮
│ username │ cbtestuser │
│ display_name │ Rajasekhar tirumalasetti │
│ database │ capella │
│ bucket │ travel-sample │
│ scope │ inventory │
│ collection │ airline │
│ cluster_type │ provisioned │
╰──────────────┴──────────────────────────╯
Rajasekhar tirumalasetti at capella in travel-sample.inventory.airline

doc insert airline_10001 { callsign: “AIRINDIA”, country: “India”, iata: “AI”, icao: “AIC”, name: “Air India” }
╭───┬───────────┬─────────┬────────┬────────────────────────────────────┬─────────╮
│ # │ processed │ success │ failed │ failures │ cluster │
├───┼───────────┼─────────┼────────┼────────────────────────────────────┼─────────┤
│ 0 │ 0 │ 0 │ 0 │ Could not load config from cluster │ capella │
╰───┴───────────┴─────────┴────────┴────────────────────────────────────┴─────────╯
Rajasekhar tirumalasetti at capella in travel-sample.inventory.airline

Hello,

The first thing to check would be whether your IP address has been added to the allowed list for the cluster: Configure Allowed IP Addresses | Couchbase Docs

If you have done and are still encountering this issue it could be that the bucket is missing.

If your address is on the allow list and the bucket is there but this still doesn’t work then please let me know.

Thank you Jack.
In fact the bucket was missing.Once I imported the sample-travel bucket, it is working.
Thanks for the update.