Rebalance exited with reason service_rebalance


I’m trying to setup a Couchbase cluster and I get the following error when I rebalance. How can I resolve this?

Rebalance exited with reason {service_rebalance_failed,index,

Version: Community Edition 5.1.1 build 5723
OS: Centos 7

The error is coming from the Index service. Looks like index service is not able to start. Please make sure the required ports for index service are open

Thanks, opened up the remaining ports and it has solved the problem.

May I know, which specific port was not opened and how did you opened the index port? @ghaleez @deepkaran.salooja

@karthik_nathan , you’ll need to make sure all ports required by index service are open. Please check the firewall rules.