ImportError: DLL load failed while importing couchbase cluster from Python

successfully ran “pip install couchbase”
but after restart kernel as suggested, while running below script in python, getting error
from couchbase.cluster import Cluster, ClusterOptions, QueryOptions

error : ImportError: DLL load failed: The specified module could not be found. (attched screenshot)

Using Python 3.7 and couchbase 6.0
Any guidance would appreciate

Hello @vikas_g14 can you let us know which OS are you on ?

I am using windows 10.

Is this anaconda? I’m guessing it is – we are not currently compatible with anaconda. Turns out the loading of our c extension doesn’t work. However, we work fine with the python3 from python.org.