Disk space where the bucket is deployed is above the configured threshold?

[engineering]

I use a free tier capella cluster to test and iterate for my mobile applications which was working great.

I deleted my old free cluster so I could upgrade to a paid account. Now my new free tier cluster shows disk space full with very little data in it.

See screenshot:

Here is an error this is generating in my mobile application:
"Unable to fetch client checkpoint "checkpoint/cp-LKMrs5ejGzYAtxSHEAcDnF7SIOgXlqHAySwLGtvaUdA=" for collection Organizations: Disk space where the bucket is deployed is above the configured threshold, writes to this bucket is rejected (0x38) |

According to the pricing page:

Pricing

Free includes 10GB of disk space, which is also shown in the admin portal for my cluster:

My single node shows 81.17% disk space used:

What can I do here? This is the second time I have tried to setup a free cluster that had this issue, I was hoping the 2nd try would have better luck but same results.

In the first screen shot you can see it says a total of 148 MiB used - this is way less that 81.17% of 10GB

Any help would be greatly appreciated.

Thanks

[priya.rajagopal]

Hi - Something seems to be amiss here. Can you provide feedback directly via the “Feedback” button in top navigation bar (see screenshot) of Capella UI. That will internally create a ticket that will give us details to investigate further. We can continue communication via the ticket

[engineering]

Done, I added a link to the forum post in my feedback description since recreating it would be very difficult in the admin UI

Thank you Priya!

[Manchild]

Did you ever find a solution? I am evaluating Capella and now mobile is giving me the exact same error. Almost same stats as your buckets.

[arslantopcu]

Although there are only about 200 documents in the system, it gives an error saying that 80% of the 10GB disk space is full and no new inserts are accepted. How can it be so full with so few documents?

Do you have any solution?

[mreiche]

Is this Capella or self-hosted? If Capella use either Help → Raise Support Ticket or Leave Feedback so it can be investigated.