Couchbase connection issues with node js

Hi I am connecting from local machine to Couchbase virtual server but getting error as you can see attached file

Hi, I can see from the exception that you are getting a ‘timeout’ which usually indicates that your client cannot reach your cluster. Can you provide some more details about where you are running your client and where you are running your cluster?

You may also want to consider consider adding more logging: Logging | Couchbase Docs

Hi @perry Thanks for your reply
my client application on my machine and Cluster is on other server

Okay, and where is that “other” server? Is it in a cloud? Is it in Kubernetes?

@perry not on cloud not on Kubernetes, we have precured virtual machine

Okay, are you able to share the output of running sdk-doctor? SDK Doctor | Couchbase Docs

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