Couchbase 4.5 admin ui kicks me out frequently


We’ve upgraded our server to 4.5 recently and having an issue with the admin ui.

It just kicks us out when we are actually signed in. We have to sign in back, but then most of times the ui simply does nothing.

Looking at the log, I have this.

Client-side error-report for user undefined on node 'ns_1@ip':
User-Agent:Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_5) AppleWebKit/601.6.17 (KHTML, like Gecko) Version/9.1.1 Safari/601.6.17
Got unhandled javascript error:
name: QuotaExceededError;
message: QuotaExceededError: DOM Exception 22;
stack: saveStateToStorage@http://server:8091/_p/ui/query/qw_query_service.js:221:19

is there anything I can do?

Hi @moon0326!

By any chance, are you accessing Couchbase Console through Safari in Private Browser mode? If so, there may be a known issue with Safari not allowing localStorage. See this StackOverflow thread for more details.

I’d recommend trying a different browser and/or non-Private Browser mode, and please report back here.

@matthew.groves hello

This happens for all browsers for me. It somehow stopped doing it for the last few days. I will report back if it happens again.

Thank you for the suggestions.

1 Like

Hi @matthew.groves
This happens for me on all browsers we just updated to 6.6 hoping it will solve the problem… but unfortunately, it didnt.
Is there any solution for this issue?

Hi @Elad_Ghuy,

This was an issue from over 4 years ago. I suspect you’re experiencing a different issue.

Would you mind starting a new forum question?

Also, could you share some details of what’s happening? Please include logs, network activity from your browser, even sharing a HAR file if you know how to do that would be helpful.