{"id":3217,"date":"2026-04-30T10:07:59","date_gmt":"2026-04-30T17:07:59","guid":{"rendered":"https:\/\/www.couchbase.com\/\/support-policy\/"},"modified":"2026-07-24T12:40:54","modified_gmt":"2026-07-24T19:40:54","slug":"support-policy","status":"publish","type":"page","link":"https:\/\/www.couchbase.com\/it\/support-policy\/","title":{"rendered":"Politiche di supporto di Couchbase"},"content":{"rendered":"<div class=\"wp-block-group alignfull wp-block-hero is-layout-constrained wp-container-core-group-is-layout-bad7a90d wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--2-xl);padding-right:var(--wp--preset--spacing--lg);padding-bottom:0;padding-left:var(--wp--preset--spacing--lg)\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-0fd64a4d wp-block-columns-is-layout-flex\" style=\"padding-bottom:var(--wp--preset--spacing--xl)\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-container-core-column-is-layout-bdca1ed4 wp-block-column-is-layout-flow\" style=\"flex-basis:45%\">\n<h1 id=\"h-couchbase-support-policies\" class=\"wp-block-heading has-heading-xl-font-size\">Politiche di supporto di Couchbase<\/h1>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center hero__media-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:55%\">\n<figure class=\"wp-block-image alignright size-full is-resized has-custom-border size-large hero__image\"><img decoding=\"async\" src=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/sites\/6\/2026\/07\/performance-orange-optsrb-2.png\" alt=\"\" class=\"wp-image-504\" style=\"border-top-left-radius:var(--wp--custom--border-radius--card);border-top-right-radius:var(--wp--custom--border-radius--card);border-bottom-left-radius:var(--wp--custom--border-radius--card);border-bottom-right-radius:var(--wp--custom--border-radius--card);width:317px;height:auto\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<section class=\"wp-block-group alignfull wp-block-card-group wp-block-card-group--two-column is-layout-constrained wp-container-core-group-is-layout-82960108 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--lg);padding-right:0;padding-bottom:var(--wp--preset--spacing--lg);padding-left:0\">\n<div class=\"wp-block-group wp-block-leading-content is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-get-the-support-you-need\">Ottenere il supporto necessario<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-ca2f157d wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--xl)\">\n<div class=\"wp-block-column is-vertically-aligned-top wp-block-card-group__two-col-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-group wp-custom-card is-full-height has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-69c03a74 wp-block-group-is-layout-flex\" style=\"box-shadow:var(--wp--preset--shadow--default)\">\n<h3 id=\"h-enterprise-software-support-policy\" class=\"wp-block-heading has-heading-md-font-size\">Politica di supporto del software aziendale<\/h3>\n\n\n\n<ul class=\"wp-block-list wp-block-list--check-list\">\n<li class=\"has-body-large-font-size\" style=\"margin-top:var(--wp--preset--spacing--md);margin-bottom:var(--wp--preset--spacing--md)\">Prestazioni elevate, altamente scalabili<\/li>\n\n\n\n<li class=\"has-body-large-font-size\" style=\"margin-top:var(--wp--preset--spacing--md);margin-bottom:var(--wp--preset--spacing--md)\">Couchbase Mobile e Sync Gateway<\/li>\n\n\n\n<li class=\"has-body-large-font-size\" style=\"margin-top:var(--wp--preset--spacing--md);margin-bottom:var(--wp--preset--spacing--md)\">Distribuisci ovunque: on-premises, Kubernetes, cloud<\/li>\n\n\n\n<li>Modello di abbonamento<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons card__buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:auto\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/it\/support-policy\/enterprise-software\/\">Scopri di pi\u00f9<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top wp-block-card-group__two-col-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-group wp-custom-card is-full-height has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-69c03a74 wp-block-group-is-layout-flex\" style=\"box-shadow:var(--wp--preset--shadow--default)\">\n<h3 id=\"h-cloud-service-support-policy\" class=\"wp-block-heading has-heading-md-font-size\">Politica di supporto ai servizi cloud<\/h3>\n\n\n\n<ul class=\"wp-block-list wp-block-list--check-list\">\n<li class=\"has-body-large-font-size\" style=\"margin-top:var(--wp--preset--spacing--md);margin-bottom:var(--wp--preset--spacing--md)\">Il modo pi\u00f9 semplice e veloce per iniziare con Couchbase<\/li>\n\n\n\n<li class=\"has-body-large-font-size\" style=\"margin-top:var(--wp--preset--spacing--md);margin-bottom:var(--wp--preset--spacing--md)\">Servizi app<\/li>\n\n\n\n<li class=\"has-body-large-font-size\" style=\"margin-top:var(--wp--preset--spacing--md);margin-bottom:var(--wp--preset--spacing--md)\">Disponibile sui principali cloud pubblici<\/li>\n\n\n\n<li>Modello di consumo<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons card__buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:auto\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/it\/support-policy\/cloud\/\">Scopri di pi\u00f9<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<div class=\"wp-block-columns cta-banner has-white-color has-black-background-color has-text-color has-background has-link-color wp-elements-1 is-layout-flex wp-container-core-columns-is-layout-67b28cb2 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--custom--spacing--2-xl);margin-bottom:var(--wp--custom--spacing--2-xl);padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-2180e70f wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--lg);padding-right:var(--wp--preset--spacing--xl);padding-bottom:var(--wp--preset--spacing--lg);padding-left:var(--wp--preset--spacing--xl)\">\n<div class=\"wp-block-column cta-banner__text is-layout-flow wp-container-core-column-is-layout-bdca1ed4 wp-block-column-is-layout-flow\">\n<h2 id=\"h-check-out-couchbase-s-software-lifecycle-schedules\" class=\"wp-block-heading has-heading-sm-font-size\">Scoprite i programmi del ciclo di vita del software di Couchbase<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Forniamo dettagli sulla fine del ciclo di vita dei nostri prodotti full stack.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center cta-banner__cta is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-background-color has-background wp-element-button\" href=\"https:\/\/www.couchbase.com\/it\/support-policy\/EOL\/\" title=\"Scopri di pi\u00f9\" target=\"_self\">Scopri di pi\u00f9<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group wp-custom-related-resources is-layout-constrained wp-container-core-group-is-layout-1f3cf70a wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--xl);padding-right:var(--wp--preset--spacing--lg);padding-bottom:var(--wp--preset--spacing--xl);padding-left:var(--wp--preset--spacing--lg)\">\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-related-resources\">Risorse correlate<\/h2>\n\n\n\n<section class=\"wp-block-couchbase-com-2026-slider alignfull splide\" data-slider=\"{}\"><div class=\"splide__track\"><ul class=\"splide__list\">\n<li class=\"wp-block-couchbase-com-2026-slider-card splide__slide\">\n<div class=\"wp-block-group wp-custom-card wp-custom-card--image is-full-height has-white-background-color has-background is-layout-flex wp-container-core-group-is-layout-c9019bef wp-block-group-is-layout-flex\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;box-shadow:var(--wp--preset--shadow--default)\">\n<figure class=\"wp-block-image size-full size-large card-image__image\"><img decoding=\"async\" src=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/sites\/6\/2026\/07\/Resources_WP-1-copy-1-1.png\" alt=\"\" class=\"wp-image-2777\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group card-image__content is-vertical is-layout-flex wp-container-core-group-is-layout-ba21e338 wp-block-group-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--lg);padding-right:var(--wp--preset--spacing--lg);padding-bottom:var(--wp--preset--spacing--lg);padding-left:var(--wp--preset--spacing--lg)\">\n<p class=\"wp-paragraph is-style-eyebrow has-red-color has-text-color has-small-font-size wp-block-paragraph\">Formazione<\/p>\n\n\n\n<h3 id=\"h-couchbase-enterprise-support-onboarding\" class=\"wp-block-heading has-heading-sm-font-size\">Assistenza Couchbase Enterprise onboarding<\/h3>\n\n\n\n<div class=\"wp-block-buttons card_buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:auto;padding-top:var(--wp--preset--spacing--lg)\">\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/learn.couchbase.com\/store?utf8=%E2%9C%93&amp;st=cb080\" title=\"Scopri di pi\u00f9\" target=\"_self\">Scopri di pi\u00f9<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/li>\n\n\n\n<li class=\"wp-block-couchbase-com-2026-slider-card splide__slide\">\n<div class=\"wp-block-group wp-custom-card wp-custom-card--image is-full-height has-white-background-color has-background is-layout-flex wp-container-core-group-is-layout-c9019bef wp-block-group-is-layout-flex\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;box-shadow:var(--wp--preset--shadow--default)\">\n<figure class=\"wp-block-image size-full size-large card-image__image\"><img decoding=\"async\" src=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/sites\/6\/2026\/07\/Resources_CS-2-copy-2.png\" alt=\"\" class=\"wp-image-706\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group card-image__content is-vertical is-layout-flex wp-container-core-group-is-layout-ba21e338 wp-block-group-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--lg);padding-right:var(--wp--preset--spacing--lg);padding-bottom:var(--wp--preset--spacing--lg);padding-left:var(--wp--preset--spacing--lg)\">\n<p class=\"wp-paragraph is-style-eyebrow has-red-color has-text-color has-small-font-size wp-block-paragraph\">Formazione<\/p>\n\n\n\n<h3 id=\"h-couchbase-capella-support-onboarding-coming-soon\" class=\"wp-block-heading has-heading-sm-font-size\">Supporto Couchbase Capella onboarding (Prossimamente)<\/h3>\n\n\n\n<div class=\"wp-block-buttons card_buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:auto;padding-top:var(--wp--preset--spacing--lg)\">\n<div class=\"wp-block-button is-style-outline is-style-outline--2\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/learn.couchbase.com\/store\" title=\"Scopri di pi\u00f9\" target=\"_self\">Scopri di pi\u00f9<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/li>\n\n\n\n<li class=\"wp-block-couchbase-com-2026-slider-card splide__slide\">\n<div class=\"wp-block-group wp-custom-card wp-custom-card--image is-full-height has-white-background-color has-background is-layout-flex wp-container-core-group-is-layout-c9019bef wp-block-group-is-layout-flex\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;box-shadow:var(--wp--preset--shadow--default)\">\n<figure class=\"wp-block-image size-full size-large card-image__image\"><img decoding=\"async\" src=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/sites\/6\/2026\/07\/Resources_Webcast-3-5.png\" alt=\"\" class=\"wp-image-707\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group card-image__content is-vertical is-layout-flex wp-container-core-group-is-layout-ba21e338 wp-block-group-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--lg);padding-right:var(--wp--preset--spacing--lg);padding-bottom:var(--wp--preset--spacing--lg);padding-left:var(--wp--preset--spacing--lg)\">\n<p class=\"wp-paragraph is-style-eyebrow has-red-color has-text-color has-small-font-size wp-block-paragraph\">Forum<\/p>\n\n\n\n<h3 id=\"h-couchbase-forum\" class=\"wp-block-heading has-heading-sm-font-size\">Forum Couchbase<\/h3>\n\n\n\n<div class=\"wp-block-buttons card_buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:auto;padding-top:var(--wp--preset--spacing--lg)\">\n<div class=\"wp-block-button is-style-outline is-style-outline--3\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.couchbase.com\/it\/forums\/\" title=\"Visita il sito \" target=\"_self\">Visita il sito<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/li>\n<\/ul><div class=\"slider__progress\"><div class=\"slider__progress-bar\" role=\"slider\" tabindex=\"0\" aria-label=\"Scivolo\" aria-valuemin=\"0\" aria-valuenow=\"0\" aria-valuemax=\"0\"><\/div><\/div><\/div><\/section>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-0af94536 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.couchbase.com\/it\/resources\/\" title=\"Vedi tutte le risorse\" target=\"_self\">Vedi tutte le risorse<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-want-to-file-a-support-ticket\" style=\"margin-top:var(--wp--preset--spacing--2-xl)\">Volete inoltrare una richiesta di assistenza?<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-orange-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;padding-top:0;padding-bottom:0\">\n<section class=\"wp-block-group alignfull media-content has-orange-background-color has-background is-layout-constrained wp-container-core-group-is-layout-0a2e4df2 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:var(--wp--preset--spacing--lg);padding-bottom:0;padding-left:var(--wp--preset--spacing--lg)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-bb947154 wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--xl);padding-bottom:var(--wp--preset--spacing--xl)\">\n<div class=\"wp-block-column is-vertically-aligned-top media-content__content is-vertical is-nowrap is-layout-flex wp-container-core-column-is-layout-baa6f4c7 wp-block-column-is-layout-flex\" style=\"flex-basis:44%\">\n<h2 id=\"h-accessing-couchbase-support\" class=\"wp-block-heading has-heading-xl-font-size\" style=\"padding-top:var(--wp--preset--spacing--sm)\">Accesso al supporto Couchbase<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">L'assistenza Couchbase \u00e8 fornita agli utenti con licenza ed \u00e8 accessibile tramite due portali separati per personalizzare l'assistenza in modo da ottenere un'esperienza migliore.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--lg)\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/support.couchbase.com\/hc\/en-us\">Assistenza Aziendale<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-outline is-style-outline--4\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/cloud.couchbase.com\/sign-in\">Supporto Capella<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column media-content__image is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:56%\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"711\" height=\"404\" src=\"https:\/\/www.couchbase.com\/\/wp-content\/uploads\/sites\/6\/2026\/07\/Support-optsrb.png\" alt=\"\" class=\"wp-image-3156\" srcset=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/07\/Support-optsrb.png 711w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/07\/Support-optsrb-300x170.png 300w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/07\/Support-optsrb-18x10.png 18w\" sizes=\"auto, (max-width: 711px) 100vw, 711px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull wp-custom-prefooter has-peach-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group wp-custom-prefooter__inner is-layout-constrained wp-container-core-group-is-layout-32cc56da wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-a91057ef wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.34%\">\n<div class=\"wp-block-group wp-custom-prefooter__card has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-293b0a6d wp-block-group-is-layout-flex\"><div class=\"is-size-large wp-elements-2 wp-block-couchbase-com-2026-icon has-text-color has-red-color\"><svg viewbox=\"13 12 34 36\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"currentColor\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M44.73,33.67c-1.75-1.82-3.88-2.54-6.14-2.11.38-.55.58-1.21.57-1.9,0-.79-.29-1.54-.75-2l-3.9-3.9c-.1-.45-.23-.95-.4-1.24-.4-.68-1.21-1.32-1.48-1.53-.9-.83-2.31-.81-3.19.07l-1.28,1.27-.4-.4c1.04-2.76.44-5.39-1.74-7.47-1.52-1.45-3.99-2.84-6.37-2.37-.22.04-.42.15-.58.31l-1,1c-.44.44-.44,1.15,0,1.59l2.13,2.13c.69.69.72,1.02.72,1.02,0,0-.01.02-.04.05l-1.11,1.12c-.63.63-.68.68-1.56-.19l-2.13-2.13c-.44-.44-1.15-.44-1.59,0l-.96.96c-.16.16-.26.36-.31.58-.42,2.14.6,5.14,2.34,6.82,1.65,1.6,3.58,2.01,5.13,2.02-.12.19-.23.37-.3.55-.7,1.76.03,3.06.27,3.49.03.06.05.11.07.14l-1.87,1.83c-.39-.11-.83-.02-1.12.27l-4.63,4.63c-.21.21-.33.5-.33.8s.12.58.33.8l7.82,7.82c.21.21.5.33.8.33s.58-.12.8-.33l4.62-4.63c.44-.44.44-1.15,0-1.59l-6.6-6.6,1.88-1.84c.42-.4.93-1.42.19-2.73-.27-.47-.39-.92-.14-1.54.04-.1.17-.29.36-.52,0,0,.01.01.02.02.13.12.23.21.26.24.56.56,1.36.76,2.18.56.58-.15,1.16-.49,1.63-.96l1.56-1.56c.98-.98,1.14-1.86,1.09-2.43l1.43-1.42s.06-.02.08,0c.04.04.09.08.13.11.3.22.78.65.9.85.05.12.16.55.22.91.01.07.04.13.07.2l-.79.79,1.19,1.19.71-.71,1.26,1.26-.71.71,1.19,1.19.72-.72.79.78c.09.12.26.75-.21,1.21l-5.87,5.87-.87.21c-.2.05-.39.15-.53.3l-1.85,1.85,1.59,1.59,1.63-1.63.87-.21c.1-.02.2-.06.29-.11-.11,1.64.17,3.9,2,5.8,1.43,1.47,3.8,2.44,5.8,2.44.36,0,.7-.03,1.03-.1.22-.04.42-.15.58-.31l.96-.96c.44-.44.44-1.15,0-1.59l-2.13-2.13c-.69-.69-.67-.97-.67-.97.02-.12.32-.42.48-.58l1.12-1.12s.03-.03.03-.03c.06,0,.38.07,1.03.72l2.13,2.13c.44.44,1.15.44,1.59,0l1-1c.16-.16.26-.36.31-.58.47-2.38-.91-4.85-2.37-6.37ZM24.79,42.25l-3.03,3.03-6.23-6.23,3.03-3.03,6.23,6.23ZM26.93,24.92l-1.56,1.56c-.29.29-.6.39-.63.41-.03-.03-.15-.14-.31-.29-.12-.11-.25-.23-.38-.35,0,0,0,0,0,0l-.96-.95c-.26-.26-.64-.37-1-.31-1.13.21-3.28.33-4.93-1.27-1.05-1.02-1.79-2.89-1.76-4.27l1.24,1.24c2.46,2.47,4.06.87,4.74.19l1.11-1.12c.65-.65.85-1.49.57-2.37-.19-.6-.6-1.22-1.26-1.87l-1.27-1.27c1.18-.03,2.72.67,3.94,1.83,1.66,1.59,1.98,3.48.95,5.62-.21.43-.12.94.22,1.28l1.58,1.58c-.07.1-.16.21-.29.35ZM43.66,37.89c-2.23-2.22-3.71-1.22-4.24-.69l-1.12,1.12c-.42.42-1,1-1.12,1.87-.13.92.3,1.86,1.31,2.87l1.24,1.24c-1.38.02-3.25-.71-4.27-1.76-1.6-1.65-1.48-3.8-1.27-4.93.06-.33-.02-.66-.24-.92l-.2-.24,2.41-2.41h0c.34.35.86.45,1.3.24,2.14-1.03,4.03-.71,5.62.95,1.17,1.22,1.87,2.74,1.83,3.94l-1.27-1.27Z\" stroke-width=\"0\"\/><\/svg><\/div>\n\n\n<h3 id=\"h-start-building\" class=\"wp-block-heading wp-custom-prefooter__card-title has-heading-sm-font-size\" style=\"margin-top:var(--wp--preset--spacing--xs);margin-bottom:var(--wp--preset--spacing--xs)\">Iniziare a costruire<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Scopri il nostro portale per sviluppatori per esplorare NoSQL, consultare risorse e iniziare con i tutorial.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:auto\">\n<div class=\"wp-block-button is-style-outline is-style-outline--5\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.couchbase.com\/it\/developers\/\" title=\"Sviluppa ora\" target=\"_self\">Sviluppa ora<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div class=\"wp-block-group wp-custom-prefooter__card has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-293b0a6d wp-block-group-is-layout-flex\"><div class=\"is-size-large wp-elements-3 wp-block-couchbase-com-2026-icon has-text-color has-red-color\"><svg viewbox=\"0 0 60 60\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"currentColor\" aria-hidden=\"true\" focusable=\"false\"><path d=\"m49.22,34.73v.71c-14.15,1.75-22.5,10.07-24.26,24.16h-.71c-1.75-14.09-10.11-22.41-24.26-24.16v-.71c14.14-1.75,22.5-10.07,24.26-24.16h.71c1.75,14.09,10.11,22.41,24.26,24.16ZM47.73.41h-.36c-.89,7.12-5.12,11.33-12.27,12.22v.36c7.15.89,11.38,5.09,12.27,12.22h.36c.89-7.12,5.12-11.33,12.27-12.22v-.36c-7.15-.89-11.38-5.09-12.27-12.22Z\"><\/path><\/svg><\/div>\n\n\n<h3 id=\"h-use-capella-free\" class=\"wp-block-heading wp-custom-prefooter__card-title has-heading-sm-font-size\" style=\"margin-top:var(--wp--preset--spacing--xs);margin-bottom:var(--wp--preset--spacing--xs)\">Utilizzare Capella gratuitamente<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Per iniziare a lavorare con Couchbase bastano pochi clic. Capella DBaaS \u00e8 il modo pi\u00f9 semplice e veloce per iniziare.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:auto\">\n<div class=\"wp-block-button is-style-outline is-style-outline--6\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/cloud.couchbase.com\/sign-up\" title=\"Utilizzare gratuitamente\" target=\"_self\">Utilizzare gratuitamente<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div class=\"wp-block-group wp-custom-prefooter__card has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-293b0a6d wp-block-group-is-layout-flex\"><div class=\"is-size-large wp-elements-4 wp-block-couchbase-com-2026-icon has-text-color has-red-color\"><svg viewbox=\"14 12 32 36\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"currentColor\" aria-hidden=\"true\" focusable=\"false\"><rect x=\"22.34\" y=\"13.7\" width=\"2.41\" height=\"5.19\" transform=\"translate(-4.99 13.95) rotate(-30)\"\/><rect x=\"38.84\" y=\"20.06\" width=\"5.19\" height=\"2.41\" transform=\"translate(-5.08 23.57) rotate(-30)\"\/><rect x=\"28.92\" y=\"12\" width=\"2.41\" height=\"5.19\"\/><rect x=\"14.27\" y=\"26.39\" width=\"5.19\" height=\"2.41\"\/><rect x=\"34.08\" y=\"15.21\" width=\"5.19\" height=\"2.41\" transform=\"translate(4.12 39.97) rotate(-60)\"\/><rect x=\"17.49\" y=\"18.46\" width=\"2.41\" height=\"5.19\" transform=\"translate(-8.88 26.71) rotate(-60)\"\/><rect x=\"40.54\" y=\"26.65\" width=\"5.19\" height=\"2.41\"\/><rect x=\"40.1\" y=\"31.81\" width=\"2.41\" height=\"5.19\" transform=\"translate(-9.14 52.98) rotate(-60)\"\/><path d=\"M24.39,45.28h2.27c.36,1.56,1.75,2.72,3.42,2.72h.07c1.67,0,3.06-1.17,3.42-2.72h2.37v-2.71h-11.55v2.71ZM30.15,46.19h-.07c-.65,0-1.21-.37-1.5-.92h3.07c-.29.54-.85.92-1.5.92Z\"\/><rect x=\"15.97\" y=\"32.98\" width=\"5.19\" height=\"2.41\" transform=\"translate(-14.6 13.86) rotate(-29.99)\"\/><path d=\"M35.92,20.71c-2.14-1.75-4.93-2.44-7.66-1.9-3.58.71-6.48,3.64-7.23,7.29-.67,3.28.32,6.61,2.66,8.9.2.19.31.46.31.74v5.83h12.24v-5.83c0-.28.11-.55.29-.73,1.86-1.81,2.88-4.26,2.88-6.87,0-2.91-1.27-5.61-3.49-7.43ZM28.48,30.59h-.98c-.54,0-.98-.44-.98-.98s.44-.98.98-.98.98.44.98.98v.98ZM30.54,38.86h-.86v-7.06h.86v7.06ZM34.63,33.08c-.71.69-1.11,1.66-1.11,2.67v3.12h-1.77v-7.06h1.01c1.19-.01,2.16-.99,2.16-2.19s-.98-2.19-2.19-2.19-2.19.98-2.19,2.19v.98h-.86v-.98c0-1.21-.98-2.19-2.19-2.19s-2.19.98-2.19,2.19.98,2.19,2.19,2.19h.98v7.06h-1.77v-3.12c0-1.01-.41-1.98-1.12-2.68-1.68-1.64-2.39-4.04-1.9-6.42.53-2.59,2.58-4.67,5.1-5.18,1.96-.39,3.88.08,5.41,1.34,1.59,1.3,2.5,3.25,2.5,5.34,0,1.88-.73,3.64-2.06,4.94ZM31.75,30.59v-.98c0-.54.44-.98.98-.98s.98.44.98.98-.44.98-.98.98h-.98Z\"\/><\/svg><\/div>\n\n\n<h3 id=\"h-get-in-touch\" class=\"wp-block-heading wp-custom-prefooter__card-title has-heading-sm-font-size\" style=\"margin-top:var(--wp--preset--spacing--xs);margin-bottom:var(--wp--preset--spacing--xs)\">Contattaci<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Volete saperne di pi\u00f9 sulle offerte di Couchbase? Lasciatevi aiutare.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:auto\">\n<div class=\"wp-block-button is-style-outline is-style-outline--7\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.couchbase.com\/it\/contact\/\" title=\"Contattateci\" target=\"_self\">Contattateci<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Couchbase Support Policies Get the support you need Enterprise software support policy Cloud service support policy Check out Couchbase\u2019s Software Lifecycle Schedules We provide details about the End of Life for our full stack products. Related resources Want to file a support ticket? Accessing Couchbase Support Couchbase Support is provided for licensed users and is [&hellip;]<\/p>\n","protected":false},"author":83912,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-no-prefooter","meta":{"_acf_changed":false,"inline_featured_image":false,"_acf":"","footnotes":""},"class_list":["post-3217","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.3 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Couchbase Support Policies<\/title>\n<meta name=\"description\" content=\"Couchbase Capella is the NoSQL cloud database for business-critical applications. Review all your support-level options plus terms and conditions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.couchbase.com\/it\/support-policy\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Couchbase Support Policies\" \/>\n<meta property=\"og:description\" content=\"Couchbase Capella is the NoSQL cloud database for business-critical applications. Review all your support-level options plus terms and conditions.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.couchbase.com\/it\/support-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Couchbase\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-24T19:40:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/sites\/6\/2026\/07\/performance-orange-optsrb-2.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minuti\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.couchbase.com\\\/it\\\/support-policy\\\/\",\"url\":\"https:\\\/\\\/www.couchbase.com\\\/it\\\/support-policy\\\/\",\"name\":\"Couchbase Support Policies\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.couchbase.com\\\/it\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.couchbase.com\\\/it\\\/support-policy\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.couchbase.com\\\/it\\\/support-policy\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.couchbase.com\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2026\\\/07\\\/performance-orange-optsrb-2.png\",\"datePublished\":\"2026-04-30T17:07:59+00:00\",\"dateModified\":\"2026-07-24T19:40:54+00:00\",\"description\":\"Couchbase Capella is the NoSQL cloud database for business-critical applications. Review all your support-level options plus terms and conditions.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.couchbase.com\\\/it\\\/support-policy\\\/#breadcrumb\"},\"inLanguage\":\"it-IT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.couchbase.com\\\/it\\\/support-policy\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"it-IT\",\"@id\":\"https:\\\/\\\/www.couchbase.com\\\/it\\\/support-policy\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.couchbase.com\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2026\\\/07\\\/performance-orange-optsrb-2.png\",\"contentUrl\":\"https:\\\/\\\/www.couchbase.com\\\/wp-content\\\/uploads\\\/sites\\\/6\\\/2026\\\/07\\\/performance-orange-optsrb-2.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.couchbase.com\\\/it\\\/support-policy\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.couchbase.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Couchbase Support Policies\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.couchbase.com\\\/it\\\/#website\",\"url\":\"https:\\\/\\\/www.couchbase.com\\\/it\\\/\",\"name\":\"Couchbase\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.couchbase.com\\\/it\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.couchbase.com\\\/it\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"it-IT\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.couchbase.com\\\/it\\\/#organization\",\"name\":\"Couchbase\",\"url\":\"https:\\\/\\\/www.couchbase.com\\\/it\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"it-IT\",\"@id\":\"https:\\\/\\\/www.couchbase.com\\\/it\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.couchbase.com\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/logo-1.svg\",\"contentUrl\":\"https:\\\/\\\/www.couchbase.com\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/logo-1.svg\",\"caption\":\"Couchbase\"},\"image\":{\"@id\":\"https:\\\/\\\/www.couchbase.com\\\/it\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Politiche di supporto di Couchbase","description":"Couchbase Capella \u00e8 il database cloud NoSQL per applicazioni mission-critical. Esamina tutte le opzioni di livello di supporto, inclusi termini e condizioni.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.couchbase.com\/it\/support-policy\/","og_locale":"it_IT","og_type":"article","og_title":"Couchbase Support Policies","og_description":"Couchbase Capella is the NoSQL cloud database for business-critical applications. Review all your support-level options plus terms and conditions.","og_url":"https:\/\/www.couchbase.com\/it\/support-policy\/","og_site_name":"Couchbase","article_modified_time":"2026-07-24T19:40:54+00:00","og_image":[{"url":"https:\/\/www.couchbase.com\/wp-content\/uploads\/sites\/6\/2026\/07\/performance-orange-optsrb-2.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minuti"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.couchbase.com\/it\/support-policy\/","url":"https:\/\/www.couchbase.com\/it\/support-policy\/","name":"Politiche di supporto di Couchbase","isPartOf":{"@id":"https:\/\/www.couchbase.com\/it\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.couchbase.com\/it\/support-policy\/#primaryimage"},"image":{"@id":"https:\/\/www.couchbase.com\/it\/support-policy\/#primaryimage"},"thumbnailUrl":"https:\/\/www.couchbase.com\/wp-content\/uploads\/sites\/6\/2026\/07\/performance-orange-optsrb-2.png","datePublished":"2026-04-30T17:07:59+00:00","dateModified":"2026-07-24T19:40:54+00:00","description":"Couchbase Capella \u00e8 il database cloud NoSQL per applicazioni mission-critical. Esamina tutte le opzioni di livello di supporto, inclusi termini e condizioni.","breadcrumb":{"@id":"https:\/\/www.couchbase.com\/it\/support-policy\/#breadcrumb"},"inLanguage":"it-IT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.couchbase.com\/it\/support-policy\/"]}]},{"@type":"ImageObject","inLanguage":"it-IT","@id":"https:\/\/www.couchbase.com\/it\/support-policy\/#primaryimage","url":"https:\/\/www.couchbase.com\/wp-content\/uploads\/sites\/6\/2026\/07\/performance-orange-optsrb-2.png","contentUrl":"https:\/\/www.couchbase.com\/wp-content\/uploads\/sites\/6\/2026\/07\/performance-orange-optsrb-2.png"},{"@type":"BreadcrumbList","@id":"https:\/\/www.couchbase.com\/it\/support-policy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.couchbase.com\/"},{"@type":"ListItem","position":2,"name":"Couchbase Support Policies"}]},{"@type":"WebSite","@id":"https:\/\/www.couchbase.com\/it\/#website","url":"https:\/\/www.couchbase.com\/it\/","name":"Couchbase","description":"","publisher":{"@id":"https:\/\/www.couchbase.com\/it\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.couchbase.com\/it\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"it-IT"},{"@type":"Organization","@id":"https:\/\/www.couchbase.com\/it\/#organization","name":"Couchbase","url":"https:\/\/www.couchbase.com\/it\/","logo":{"@type":"ImageObject","inLanguage":"it-IT","@id":"https:\/\/www.couchbase.com\/it\/#\/schema\/logo\/image\/","url":"https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/07\/logo-1.svg","contentUrl":"https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/07\/logo-1.svg","caption":"Couchbase"},"image":{"@id":"https:\/\/www.couchbase.com\/it\/#\/schema\/logo\/image\/"}}]}},"acf":[],"_links":{"self":[{"href":"https:\/\/www.couchbase.com\/it\/wp-json\/wp\/v2\/pages\/3217","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.couchbase.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.couchbase.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.couchbase.com\/it\/wp-json\/wp\/v2\/users\/83912"}],"replies":[{"embeddable":true,"href":"https:\/\/www.couchbase.com\/it\/wp-json\/wp\/v2\/comments?post=3217"}],"version-history":[{"count":1,"href":"https:\/\/www.couchbase.com\/it\/wp-json\/wp\/v2\/pages\/3217\/revisions"}],"predecessor-version":[{"id":9188,"href":"https:\/\/www.couchbase.com\/it\/wp-json\/wp\/v2\/pages\/3217\/revisions\/9188"}],"wp:attachment":[{"href":"https:\/\/www.couchbase.com\/it\/wp-json\/wp\/v2\/media?parent=3217"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}