{"id":617,"date":"2026-01-20T22:43:11","date_gmt":"2026-01-21T06:43:11","guid":{"rendered":"https:\/\/www.couchbase.com\/\/couchbase-technical-support\/"},"modified":"2026-08-12T08:39:38","modified_gmt":"2026-08-12T15:39:38","slug":"couchbase-technical-support","status":"publish","type":"page","link":"https:\/\/www.couchbase.com\/fr\/support\/working-with-technical-support\/","title":{"rendered":"Support technique Couchbase"},"content":{"rendered":"<div class=\"wp-block-group alignfull wp-block-hero is-layout-constrained wp-container-core-group-is-layout-514b14e7 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--2-xl);padding-right:var(--wp--preset--spacing--lg);padding-bottom:var(--wp--preset--spacing--2-xl);padding-left:var(--wp--preset--spacing--lg)\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-0fd64a4d wp-block-columns-is-layout-flex\" style=\"padding-bottom:var(--wp--preset--spacing--xl)\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-container-core-column-is-layout-bdca1ed4 wp-block-column-is-layout-flow\" style=\"flex-basis:45%\">\n<h1 id=\"h-couchbase-technical-support\" class=\"wp-block-heading has-heading-2-xl-font-size\">Support technique Couchbase<\/h1>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center hero__media-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:55%\">\n<figure class=\"wp-block-image alignright size-full has-custom-border size-large hero__image\"><img decoding=\"async\" src=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/sites\/6\/2026\/07\/full-orange-star-1.png\" alt=\"\" class=\"wp-image-576\" style=\"border-top-left-radius:var(--wp--custom--border-radius--card);border-top-right-radius:var(--wp--custom--border-radius--card);border-bottom-left-radius:var(--wp--custom--border-radius--card);border-bottom-right-radius:var(--wp--custom--border-radius--card)\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-666cc38f wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-right:var(--wp--preset--spacing--lg);padding-bottom:var(--wp--preset--spacing--2-xl);padding-left:var(--wp--preset--spacing--lg)\">\n<p class=\"wp-block-paragraph\">Comme pour tout logiciel, il est parfois n\u00e9cessaire d'obtenir de l'aide pour comprendre ou d\u00e9panner les produits Couchbase. Un abonnement \u00e0 notre licence Entreprise est accompagn\u00e9 d'un contrat de support qui vous donne un acc\u00e8s direct \u00e0 l'\u00e9quipe de support Couchbase. Vous pouvez trouver plus d'informations sur ces options ici.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>If you do not yet have an Enterprise License, you will want to direct your questions to the <\/strong><a href=\"https:\/\/www.couchbase.com\/fr\/forums\/\"><strong>forums<\/strong><\/a><strong>.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous souhaitez en savoir plus sur les accords de niveau d'abonnement et les calendriers de fin de vie des produits, veuillez lire le document suivant <a href=\"https:\/\/www.couchbase.com\/fr\/support-policy\/\" rel=\"nofollow\">Politique d'assistance Couchbase<\/a> page.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le portail de support technique Couchbase pour les clients Enterprise est situ\u00e9 \u00e0 l'adresse suivante : <a href=\"https:\/\/support.couchbase.com\/\" rel=\"nofollow\">https:\/\/support.couchbase.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Une fois que vous vous \u00eates connect\u00e9 au portail, des instructions sur la collecte et le t\u00e9l\u00e9chargement des fichiers journaux sont fournies.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull wp-custom-prefooter has-peach-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group wp-custom-prefooter__inner is-layout-constrained wp-container-core-group-is-layout-32cc56da wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-a91057ef wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.34%\">\n<div class=\"wp-block-group wp-custom-prefooter__card has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-293b0a6d wp-block-group-is-layout-flex\"><div class=\"is-size-large wp-elements-7c4a9a276feed18da899846b76291c52 wp-block-couchbase-com-2026-icon has-text-color has-red-color\"><svg viewbox=\"13 12 34 36\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"currentColor\" aria-hidden=\"true\" focusable=\"false\"><path 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stroke-width=\"0\"\/><\/svg><\/div>\n\n\n<h3 id=\"h-start-building\" class=\"wp-block-heading wp-custom-prefooter__card-title has-heading-sm-font-size\" style=\"margin-top:var(--wp--preset--spacing--xs);margin-bottom:var(--wp--preset--spacing--xs)\">Commencer \u00e0 construire<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Consultez notre portail pour d\u00e9veloppeurs afin d'explorer NoSQL, de parcourir les ressources et de commencer \u00e0 utiliser les tutoriels.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:auto\">\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.couchbase.com\/fr\/developers\/\" title=\"D\u00e9velopper maintenant\" target=\"_self\">D\u00e9velopper maintenant<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div class=\"wp-block-group wp-custom-prefooter__card has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-293b0a6d wp-block-group-is-layout-flex\"><div class=\"is-size-large wp-elements-7c94e1bfd3ea6d9154edf54bb991fd28 wp-block-couchbase-com-2026-icon has-text-color has-red-color\"><svg viewbox=\"0 0 60 60\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"currentColor\" aria-hidden=\"true\" focusable=\"false\"><path d=\"m49.22,34.73v.71c-14.15,1.75-22.5,10.07-24.26,24.16h-.71c-1.75-14.09-10.11-22.41-24.26-24.16v-.71c14.14-1.75,22.5-10.07,24.26-24.16h.71c1.75,14.09,10.11,22.41,24.26,24.16ZM47.73.41h-.36c-.89,7.12-5.12,11.33-12.27,12.22v.36c7.15.89,11.38,5.09,12.27,12.22h.36c.89-7.12,5.12-11.33,12.27-12.22v-.36c-7.15-.89-11.38-5.09-12.27-12.22Z\"><\/path><\/svg><\/div>\n\n\n<h3 id=\"h-use-capella-free\" class=\"wp-block-heading wp-custom-prefooter__card-title has-heading-sm-font-size\" style=\"margin-top:var(--wp--preset--spacing--xs);margin-bottom:var(--wp--preset--spacing--xs)\">Utiliser Capella gratuitement<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Prenez en main Couchbase en quelques clics. Capella DBaaS est le moyen le plus simple et le plus rapide de d\u00e9marrer.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:auto\">\n<div class=\"wp-block-button is-style-outline is-style-outline--2\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/cloud.couchbase.com\/sign-up\" title=\"Utiliser gratuitement\" target=\"_self\">Utiliser gratuitement<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div class=\"wp-block-group wp-custom-prefooter__card has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-293b0a6d wp-block-group-is-layout-flex\"><div class=\"is-size-large wp-elements-a60895d3f45aff6c0ff61ee99c7c4b22 wp-block-couchbase-com-2026-icon has-text-color has-red-color\"><svg viewbox=\"6 8 48 44\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"currentColor\" aria-hidden=\"true\" focusable=\"false\"><path d=\"m30.38 10.71 1.72 1.72 1.58-1.58-2.52-2.52c-.44-.44-1.15-.44-1.58 0l-2.52 2.52 1.58 1.58 1.72-1.72ZM30.38 49.29l-1.72-1.72-1.58 1.58 2.52 2.52c.21.21.49.33.79.33s.58-.12.79-.33l2.52-2.52-1.58-1.58-1.72 1.72ZM9.56 25.01l-2.52 2.52c-.21.21-.33.49-.33.79s.12.58.33.79l2.52 2.52 1.58-1.58-1.72-1.72 1.72-1.72-1.58-1.58ZM52.96 27.52l-2.52-2.52-1.58 1.58 1.72 1.72-1.72 1.72 1.58 1.58 2.52-2.52c.21-.21.33-.49.33-.79s-.12-.58-.33-.79ZM30.31 29.52c-1.95-.04-3.02-2.36-3.33-3.74 1.36-.2 2.82-.66 4.07-1.67 2.29-1.87 3.16-3.71 3.51-4.97.32.22.63.46.9.76 1.71 1.88 1.55 4.68 1.38 7.64-.11 1.96-.4 2.96-.4 2.96l2.15.64s.36-1.22.49-3.48c.18-3.14.38-6.7-1.96-9.28-1.91-2.1-4.62-2.62-6.6-2.69h-.41c-1.94.07-4.65.59-6.56 2.69-2.57 2.82-2.22 8.26-2.05 9.86.09.88.47 3.67 1.72 6.2-2.07 1.4-3.47 3.62-3.67 6.15-.03.38.13.75.43.98 2.92 2.24 6.6 3.47 10.38 3.47s7.46-1.23 10.38-3.47c.3-.23.47-.6.43-.98-.41-5.07-5.26-7.56-7.34-7.56-.03 0-.05 0-.08 0-.32.01-.62.16-.83.41s-.29.57-.24.89c.22 1.4-1.69 2.79-2.33 2.96-.54-.15-2.36-1.37-2.36-2.72 0-.08 0-.16.02-.24.06-.36-.06-.72-.32-.97-.26-.25-.62-.37-.98-.31-.52.09-1.02.22-1.5.39-.86-1.75-1.34-3.88-1.5-5.43-.07-.68-.11-1.43-.1-2.19.32.03.69.06 1.09.07.38 2.27 2.18 5.78 5.53 5.86h.16c3.41-.07 5.22-3.7 5.55-5.96l-2.22-.33c-.19 1.3-1.27 4-3.39 4.05h-.06ZM25.23 19.9c1.38-1.52 3.47-1.9 4.94-1.96h.33c.6.02 1.29.1 2 .27-.2.95-.79 2.48-2.85 4.15-1.78 1.45-4.42 1.37-5.84 1.22.21-1.48.65-2.84 1.43-3.69ZM30.39 42.81c-3.07 0-6.06-.93-8.5-2.63.36-1.81 1.68-3.76 4.02-4.6.62 2.34 3.26 3.96 4.46 3.96.93 0 2.43-.89 3.4-2.03.54-.63.9-1.3 1.08-1.99 1.39.55 3.55 2.05 4.04 4.65-2.44 1.7-5.43 2.63-8.5 2.63ZM13.48 18.36v23.02c0 .7.56 1.26 1.26 1.26h1.54v-2.52h-.28v-20.5h3.34v-2.52h-4.6c-.7 0-1.26.56-1.26 1.26ZM45.44 17.1h-4.6v2.52h3.34v20.5h-.28v2.52h1.54c.7 0 1.26-.56 1.26-1.26v-23.02c0-.7-.56-1.26-1.26-1.26Z\"\/><\/svg><\/div>\n\n\n<h3 id=\"h-couchbase-for-isvs\" class=\"wp-block-heading wp-custom-prefooter__card-title has-heading-sm-font-size\" style=\"margin-top:var(--wp--preset--spacing--xs);margin-bottom:var(--wp--preset--spacing--xs)\">Couchbase pour les ISV<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Cr\u00e9ez des applications puissantes avec moins de complexit\u00e9 et de co\u00fbts.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:auto\">\n<div class=\"wp-block-button is-style-outline is-style-outline--3\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.couchbase.com\/fr\/isvs\/\" title=\"En savoir plus\" target=\"_self\">En savoir plus<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Couchbase Technical Support As with any software product, there is sometimes a need to get assistance in understanding or troubleshooting Couchbase products. A subscription to our Enterprise License comes with a support contract which gives you direct access to the Couchbase Support team. You can find more information about those options here. If you do [&hellip;]<\/p>\n","protected":false},"author":73510,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-no-prefooter","meta":{"_acf_changed":false,"inline_featured_image":false,"_acf":"","footnotes":""},"class_list":["post-617","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Couchbase Technical Support<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.couchbase.com\/fr\/support\/working-with-technical-support\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Couchbase\" \/>\n<meta property=\"og:description\" content=\"Couchbase Technical Support As with any software product, there is sometimes a need to get assistance in understanding or troubleshooting Couchbase products. 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