{"id":3217,"date":"2026-04-30T10:07:59","date_gmt":"2026-04-30T17:07:59","guid":{"rendered":"https:\/\/www.couchbase.com\/com-2026\/support-policy\/"},"modified":"2026-10-20T01:21:10","modified_gmt":"2026-10-20T08:21:10","slug":"support-policy","status":"publish","type":"page","link":"https:\/\/www.couchbase.com\/fr\/support-policy\/","title":{"rendered":"Politiques de support Couchbase"},"content":{"rendered":"<div class=\"wp-block-group alignfull wp-block-basic-hero has-peach-background-color has-background is-layout-constrained wp-container-core-group-is-layout-2ff47cb8 wp-block-group-is-layout-constrained\" style=\"padding-top:3.75rem;padding-right:var(--wp--preset--spacing--lg);padding-bottom:3.75rem;padding-left:var(--wp--preset--spacing--lg)\">\n<h1 id=\"h-couchbase-support-policies\" class=\"wp-block-heading has-heading-2-xl-font-size\">Politiques de support Couchbase<\/h1>\n<\/div>\n\n\n\n<section class=\"wp-block-group alignfull wp-block-card-group wp-block-card-group--two-column is-layout-constrained wp-container-core-group-is-layout-82960108 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--lg);padding-right:0;padding-bottom:var(--wp--preset--spacing--lg);padding-left:0\">\n<div class=\"wp-block-group wp-block-leading-content is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center has-heading-2-xl-font-size\" id=\"h-get-the-support-you-need\">Obtenez le soutien dont vous avez besoin<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-ca2f157d wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--xl)\">\n<div class=\"wp-block-column wp-block-card-group__two-col-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-group wp-custom-card is-full-height has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-69c03a74 wp-block-group-is-layout-flex\" style=\"box-shadow:var(--wp--preset--shadow--default)\">\n<h3 id=\"h-enterprise-software-support-policy\" class=\"wp-block-heading has-heading-xl-font-size\">Politique de soutien aux logiciels d'entreprise<\/h3>\n\n\n\n<ul class=\"wp-block-list wp-block-list--check-list is-style-default has-black-color has-text-color has-link-color wp-elements-1\">\n<li class=\"has-black-color has-text-color has-link-color has-body-large-font-size wp-elements-2\" style=\"margin-top:var(--wp--preset--spacing--md);margin-bottom:var(--wp--preset--spacing--md)\">Haute performance, grande \u00e9volutivit\u00e9<\/li>\n\n\n\n<li class=\"has-body-large-font-size\" style=\"margin-top:var(--wp--preset--spacing--md);margin-bottom:var(--wp--preset--spacing--md)\">Couchbase Mobile et Sync Gateway<\/li>\n\n\n\n<li class=\"has-body-large-font-size\" style=\"margin-top:var(--wp--preset--spacing--md);margin-bottom:var(--wp--preset--spacing--md)\">Deploy anywhere: on-premises, Kubernetes, cloud<\/li>\n\n\n\n<li>Mod\u00e8le d'abonnement<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons card__buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:auto\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/fr\/support-policy\/enterprise-software\/\">En savoir plus<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column wp-block-card-group__two-col-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-group wp-custom-card is-full-height has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-69c03a74 wp-block-group-is-layout-flex\" style=\"box-shadow:var(--wp--preset--shadow--default)\">\n<h3 id=\"h-cloud-service-support-policy\" class=\"wp-block-heading has-heading-xl-font-size\">Politique de soutien aux services en nuage<\/h3>\n\n\n\n<ul class=\"wp-block-list wp-block-list--check-list\">\n<li class=\"has-body-large-font-size\" style=\"margin-top:var(--wp--preset--spacing--md);margin-bottom:var(--wp--preset--spacing--md)\">La fa\u00e7on la plus rapide et la plus simple de d\u00e9marrer avec Couchbase<\/li>\n\n\n\n<li class=\"has-body-large-font-size\" style=\"margin-top:var(--wp--preset--spacing--md);margin-bottom:var(--wp--preset--spacing--md)\">Services applicatifs<\/li>\n\n\n\n<li class=\"has-body-large-font-size\" style=\"margin-top:var(--wp--preset--spacing--md);margin-bottom:var(--wp--preset--spacing--md)\">Disponible sur les principaux clouds publics<\/li>\n\n\n\n<li>Mod\u00e8le de consommation<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons card__buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:auto\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/fr\/support-policy\/cloud\/\">En savoir plus<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<div class=\"wp-block-columns alignfull cta-banner has-black-background-color has-background is-layout-flex wp-container-core-columns-is-layout-c656e792 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--md);margin-bottom:var(--wp--preset--spacing--md);padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-column cta-banner__image-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<figure class=\"wp-block-image size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"138\" src=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-300x138.png\" alt=\"\" class=\"wp-image-11227\" srcset=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-300x138.png 300w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-1024x471.png 1024w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-768x353.png 768w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-1536x706.png 1536w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-2048x941.png 2048w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-18x8.png 18w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7f6d387f wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--lg);padding-right:var(--wp--preset--spacing--xl);padding-bottom:var(--wp--preset--spacing--lg);padding-left:var(--wp--preset--spacing--xl)\">\n<div class=\"wp-block-column cta-banner__text is-vertical is-nowrap is-layout-flex wp-container-core-column-is-layout-baa6f4c7 wp-block-column-is-layout-flex\">\n<p class=\"is-style-eyebrow has-white-color has-text-color has-small-font-size wp-block-paragraph\">COUCHBASE SOFTWARE LIFECYCLE SCHEDULES<\/p>\n\n\n\n<h2 id=\"h-we-provide-details-about-the-end-of-life-for-our-full-stack-products\" class=\"wp-block-heading has-white-color has-text-color has-heading-xl-font-size\">We provide details about the End of Life for our full stack products<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center cta-banner__cta is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-medium\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.couchbase.com\/fr\/support-policy\/EOL\/\">En savoir plus<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<section class=\"wp-block-group alignfull media-content has-black-color has-black-background-color has-text-color has-background has-link-color wp-elements-3 is-layout-constrained wp-container-core-group-is-layout-388405c7 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:var(--wp--preset--spacing--lg);padding-bottom:0;padding-left:var(--wp--preset--spacing--lg)\">\n<h2 class=\"wp-block-heading has-text-align-center has-white-color has-text-color has-link-color has-heading-2-xl-font-size wp-elements-4\" id=\"h-want-to-file-a-support-ticket\" style=\"margin-top:var(--wp--preset--spacing--2-xl);padding-top:var(--wp--preset--spacing--xl);padding-bottom:0\">Vous souhaitez d\u00e9poser un ticket d'assistance ?<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-bb947154 wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--xl);padding-bottom:var(--wp--preset--spacing--xl)\">\n<div class=\"wp-block-column is-vertically-aligned-top media-content__content is-vertical is-nowrap is-layout-flex wp-container-core-column-is-layout-baa6f4c7 wp-block-column-is-layout-flex\" style=\"flex-basis:44%\">\n<h2 id=\"h-accessing-couchbase-support\" class=\"wp-block-heading has-peach-color has-text-color has-heading-xl-font-size\">Accessing Couchbase support<\/h2>\n\n\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-5 wp-block-paragraph\">Le support Couchbase est fourni aux utilisateurs sous licence et est accessible via deux portails distincts afin d'adapter le support \u00e0 une meilleure exp\u00e9rience personnalis\u00e9e.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--lg)\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/support.couchbase.com\/hc\/en-us\">Soutien aux entreprises<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-outline-white-text\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/cloud.couchbase.com\/sign-in\">Soutien de Capella<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column media-content__image is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:56%\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/06\/Telecom-16_9-1-1024x576.png\" alt=\"\" class=\"wp-image-11704\" srcset=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/06\/Telecom-16_9-1-1024x576.png 1024w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/06\/Telecom-16_9-1-300x169.png 300w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/06\/Telecom-16_9-1-768x432.png 768w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/06\/Telecom-16_9-1-1536x864.png 1536w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/06\/Telecom-16_9-1-18x10.png 18w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/06\/Telecom-16_9-1.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<div class=\"wp-block-group alignfull wp-custom-related-resources has-peach-background-color has-background is-layout-constrained wp-container-core-group-is-layout-31f5e253 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--xl);padding-right:var(--wp--preset--spacing--md);padding-bottom:0;padding-left:var(--wp--preset--spacing--md)\">\n<h2 class=\"wp-block-heading has-text-align-center has-heading-2-xl-font-size\" id=\"h-keep-exploring\">Continuez d'explorer<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-a91057ef wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<section class=\"wp-block-couchbase-com-2026-slider alignfull splide\" data-slider=\"{}\"><div class=\"splide__track\"><ul class=\"splide__list\">\n<li class=\"wp-block-couchbase-com-2026-slider-card splide__slide\">\n<div class=\"wp-block-group wp-custom-card wp-custom-card--image is-full-height has-black-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-6bf216e4 wp-block-group-is-layout-flex\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;box-shadow:var(--wp--preset--shadow--default)\">\n<figure class=\"wp-block-image size-full size-large card-image__image\"><img loading=\"lazy\" decoding=\"async\" width=\"2548\" height=\"1171\" src=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Customer-Success-1-2.png\" alt=\"\" class=\"wp-image-11190\" srcset=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Customer-Success-1-2.png 2548w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Customer-Success-1-2-300x138.png 300w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Customer-Success-1-2-766x352.png 766w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Customer-Success-1-2-1024x471.png 1024w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Customer-Success-1-2-1536x706.png 1536w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Customer-Success-1-2-18x8.png 18w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Customer-Success-1-2-2048x941.png 2048w\" sizes=\"auto, (max-width: 2548px) 100vw, 2548px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group card-image__content is-vertical is-layout-flex wp-container-core-group-is-layout-ba21e338 wp-block-group-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--lg);padding-right:var(--wp--preset--spacing--lg);padding-bottom:var(--wp--preset--spacing--lg);padding-left:var(--wp--preset--spacing--lg)\">\n<p class=\"wp-paragraph is-style-eyebrow has-large-font-size wp-block-paragraph\">Formation<\/p>\n\n\n\n<h3 id=\"h-couchbase-enterprise-support-onboarding\" class=\"wp-block-heading has-heading-xl-font-size\">Couchbase Enterprise Support onboarding<\/h3>\n\n\n\n<div class=\"wp-block-buttons card_buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:auto;padding-top:var(--wp--preset--spacing--lg)\">\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/learn.couchbase.com\/store?utf8=%E2%9C%93&amp;st=cb080\" title=\"En savoir plus\" target=\"_self\">En savoir plus<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/li>\n\n\n\n<li class=\"wp-block-couchbase-com-2026-slider-card splide__slide\">\n<div class=\"wp-block-group wp-custom-card wp-custom-card--image is-full-height has-black-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-6bf216e4 wp-block-group-is-layout-flex\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;box-shadow:var(--wp--preset--shadow--default)\">\n<figure class=\"wp-block-image size-full size-large card-image__image\"><img loading=\"lazy\" decoding=\"async\" width=\"2548\" height=\"1171\" src=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Zoom.png\" alt=\"\" class=\"wp-image-11224\" srcset=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Zoom.png 2548w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Zoom-300x138.png 300w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Zoom-1024x471.png 1024w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Zoom-768x353.png 768w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Zoom-1536x706.png 1536w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Zoom-2048x941.png 2048w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Zoom-18x8.png 18w\" sizes=\"auto, (max-width: 2548px) 100vw, 2548px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group card-image__content is-vertical is-layout-flex wp-container-core-group-is-layout-ba21e338 wp-block-group-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--lg);padding-right:var(--wp--preset--spacing--lg);padding-bottom:var(--wp--preset--spacing--lg);padding-left:var(--wp--preset--spacing--lg)\">\n<p class=\"wp-paragraph is-style-eyebrow has-large-font-size wp-block-paragraph\">Formation<\/p>\n\n\n\n<h3 id=\"h-couchbase-capella-support-onboarding-coming-soon\" class=\"wp-block-heading has-heading-xl-font-size\">Couchbase Capella Support onboarding (Prochainement)<\/h3>\n\n\n\n<div class=\"wp-block-buttons card_buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:auto;padding-top:var(--wp--preset--spacing--lg)\">\n<div class=\"wp-block-button is-style-outline is-style-outline--2\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/learn.couchbase.com\/store\" title=\"En savoir plus\" target=\"_self\">En savoir plus<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/li>\n\n\n\n<li class=\"wp-block-couchbase-com-2026-slider-card splide__slide\">\n<div class=\"wp-block-group wp-custom-card wp-custom-card--image is-full-height has-black-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-6bf216e4 wp-block-group-is-layout-flex\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;box-shadow:var(--wp--preset--shadow--default)\">\n<figure class=\"wp-block-image size-full size-large card-image__image\"><img loading=\"lazy\" decoding=\"async\" width=\"2548\" height=\"1171\" src=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1.png\" alt=\"\" class=\"wp-image-11227\" srcset=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1.png 2548w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-300x138.png 300w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-1024x471.png 1024w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-768x353.png 768w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-1536x706.png 1536w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-2048x941.png 2048w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-18x8.png 18w\" sizes=\"auto, (max-width: 2548px) 100vw, 2548px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group card-image__content is-vertical is-layout-flex wp-container-core-group-is-layout-ba21e338 wp-block-group-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--lg);padding-right:var(--wp--preset--spacing--lg);padding-bottom:var(--wp--preset--spacing--lg);padding-left:var(--wp--preset--spacing--lg)\">\n<p class=\"wp-paragraph is-style-eyebrow has-large-font-size wp-block-paragraph\">Forum<\/p>\n\n\n\n<h3 id=\"h-couchbase-forum\" class=\"wp-block-heading has-heading-xl-font-size\">Forum Couchbase<\/h3>\n\n\n\n<div class=\"wp-block-buttons card_buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:auto;padding-top:var(--wp--preset--spacing--lg)\">\n<div class=\"wp-block-button is-style-outline is-style-outline--3\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.couchbase.com\/fr\/forums\/\" title=\"Visiter le site \" target=\"_self\">Visiter le site<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/li>\n<\/ul><div class=\"slider__progress\"><div class=\"slider__progress-bar\" role=\"slider\" tabindex=\"0\" aria-label=\"Diapositive\" aria-valuemin=\"0\" aria-valuenow=\"0\" aria-valuemax=\"0\"><\/div><\/div><\/div><\/section>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull wp-custom-prefooter has-peach-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--xs);padding-bottom:var(--wp--preset--spacing--xs)\">\n<div class=\"wp-block-group wp-custom-prefooter__inner is-layout-constrained wp-container-core-group-is-layout-32cc56da wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-a91057ef wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.34%\">\n<div class=\"wp-block-group wp-custom-prefooter__card has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-293b0a6d wp-block-group-is-layout-flex\"><div class=\"is-size-large wp-elements-6 wp-block-couchbase-com-2026-icon has-text-color has-red-color\"><svg viewbox=\"13 12 34 36\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"currentColor\" aria-hidden=\"true\" focusable=\"false\"><path 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Laissez-nous vous aider.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:auto\">\n<div class=\"wp-block-button is-style-outline is-style-outline--6\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.couchbase.com\/fr\/contact\/\" title=\"Contactez nous\" target=\"_self\">Contactez nous<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Couchbase Support Policies Get the support you need Enterprise software support policy Cloud service support policy COUCHBASE SOFTWARE LIFECYCLE SCHEDULES We provide details about the End of Life for our full stack products Want to file a support ticket? Accessing Couchbase support Couchbase Support is provided for licensed users and is accessible via two separate [&hellip;]<\/p>\n","protected":false},"author":83912,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-no-prefooter","meta":{"_acf_changed":false,"inline_featured_image":false,"_acf":"","footnotes":""},"class_list":["post-3217","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.6 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Couchbase Support Policies<\/title>\n<meta name=\"description\" content=\"Couchbase Capella is the NoSQL cloud database for business-critical applications. 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