SG Queries have a scan consistency of “Scan_plus” meaning the query waits for the latest mutations from the CouchBase Data node to be index before return. But it looks like the indexer/query reaches the default 75 seconds and times out. But the Access queries runs when the SG user in newly created. A quick fix is when the user is newly created to a fast GET of the user on the admin api b/c it will do the access query for you. so when the user comes to SG in the morning SG doesn’t have to do the access query b/c it already did it.