{"id":3217,"date":"2026-04-30T10:07:59","date_gmt":"2026-04-30T17:07:59","guid":{"rendered":"https:\/\/www.couchbase.com\/com-2026\/support-policy\/"},"modified":"2026-10-20T01:21:10","modified_gmt":"2026-10-20T08:21:10","slug":"support-policy","status":"publish","type":"page","link":"https:\/\/www.couchbase.com\/es\/support-policy\/","title":{"rendered":"Pol\u00edticas de soporte de Couchbase"},"content":{"rendered":"<div class=\"wp-block-group alignfull wp-block-basic-hero has-peach-background-color has-background is-layout-constrained wp-container-core-group-is-layout-2ff47cb8 wp-block-group-is-layout-constrained\" style=\"padding-top:3.75rem;padding-right:var(--wp--preset--spacing--lg);padding-bottom:3.75rem;padding-left:var(--wp--preset--spacing--lg)\">\n<h1 id=\"h-couchbase-support-policies\" class=\"wp-block-heading has-heading-2-xl-font-size\">Pol\u00edticas de soporte de Couchbase<\/h1>\n<\/div>\n\n\n\n<section class=\"wp-block-group alignfull wp-block-card-group wp-block-card-group--two-column is-layout-constrained wp-container-core-group-is-layout-82960108 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--lg);padding-right:0;padding-bottom:var(--wp--preset--spacing--lg);padding-left:0\">\n<div class=\"wp-block-group wp-block-leading-content is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center has-heading-2-xl-font-size\" id=\"h-get-the-support-you-need\">Obtenga el apoyo que necesita<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-ca2f157d wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--xl)\">\n<div class=\"wp-block-column wp-block-card-group__two-col-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-group wp-custom-card is-full-height has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-69c03a74 wp-block-group-is-layout-flex\" style=\"box-shadow:var(--wp--preset--shadow--default)\">\n<h3 id=\"h-enterprise-software-support-policy\" class=\"wp-block-heading has-heading-xl-font-size\">Pol\u00edtica de soporte de software empresarial<\/h3>\n\n\n\n<ul class=\"wp-block-list wp-block-list--check-list is-style-default has-black-color has-text-color has-link-color wp-elements-1\">\n<li class=\"has-black-color has-text-color has-link-color has-body-large-font-size wp-elements-2\" style=\"margin-top:var(--wp--preset--spacing--md);margin-bottom:var(--wp--preset--spacing--md)\">Alto rendimiento, gran escalabilidad<\/li>\n\n\n\n<li class=\"has-body-large-font-size\" style=\"margin-top:var(--wp--preset--spacing--md);margin-bottom:var(--wp--preset--spacing--md)\">Couchbase Mobile y Sync Gateway<\/li>\n\n\n\n<li class=\"has-body-large-font-size\" style=\"margin-top:var(--wp--preset--spacing--md);margin-bottom:var(--wp--preset--spacing--md)\">Deploy anywhere: on-premises, Kubernetes, cloud<\/li>\n\n\n\n<li>Modelo de suscripci\u00f3n<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons card__buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:auto\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/es\/support-policy\/enterprise-software\/\">M\u00e1s informaci\u00f3n<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column wp-block-card-group__two-col-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-group wp-custom-card is-full-height has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-69c03a74 wp-block-group-is-layout-flex\" style=\"box-shadow:var(--wp--preset--shadow--default)\">\n<h3 id=\"h-cloud-service-support-policy\" class=\"wp-block-heading has-heading-xl-font-size\">Pol\u00edtica de apoyo a los servicios en nube<\/h3>\n\n\n\n<ul class=\"wp-block-list wp-block-list--check-list\">\n<li class=\"has-body-large-font-size\" style=\"margin-top:var(--wp--preset--spacing--md);margin-bottom:var(--wp--preset--spacing--md)\">La forma m\u00e1s r\u00e1pida y sencilla de empezar con Couchbase<\/li>\n\n\n\n<li class=\"has-body-large-font-size\" style=\"margin-top:var(--wp--preset--spacing--md);margin-bottom:var(--wp--preset--spacing--md)\">Servicios de aplicaciones<\/li>\n\n\n\n<li class=\"has-body-large-font-size\" style=\"margin-top:var(--wp--preset--spacing--md);margin-bottom:var(--wp--preset--spacing--md)\">Disponible en las principales nubes p\u00fablicas<\/li>\n\n\n\n<li>Modelo de consumo<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons card__buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:auto\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/es\/support-policy\/cloud\/\">M\u00e1s informaci\u00f3n<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<div class=\"wp-block-columns alignfull cta-banner has-black-background-color has-background is-layout-flex wp-container-core-columns-is-layout-c656e792 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--md);margin-bottom:var(--wp--preset--spacing--md);padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-column cta-banner__image-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<figure class=\"wp-block-image size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"138\" src=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-300x138.png\" alt=\"\" class=\"wp-image-11227\" srcset=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-300x138.png 300w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-1024x471.png 1024w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-768x353.png 768w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-1536x706.png 1536w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-2048x941.png 2048w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-18x8.png 18w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7f6d387f wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--lg);padding-right:var(--wp--preset--spacing--xl);padding-bottom:var(--wp--preset--spacing--lg);padding-left:var(--wp--preset--spacing--xl)\">\n<div class=\"wp-block-column cta-banner__text is-vertical is-nowrap is-layout-flex wp-container-core-column-is-layout-baa6f4c7 wp-block-column-is-layout-flex\">\n<p class=\"is-style-eyebrow has-white-color has-text-color has-small-font-size wp-block-paragraph\">COUCHBASE SOFTWARE LIFECYCLE SCHEDULES<\/p>\n\n\n\n<h2 id=\"h-we-provide-details-about-the-end-of-life-for-our-full-stack-products\" class=\"wp-block-heading has-white-color has-text-color has-heading-xl-font-size\">We provide details about the End of Life for our full stack products<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center cta-banner__cta is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-medium\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.couchbase.com\/es\/support-policy\/EOL\/\">M\u00e1s informaci\u00f3n<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<section class=\"wp-block-group alignfull media-content has-black-color has-black-background-color has-text-color has-background has-link-color wp-elements-3 is-layout-constrained wp-container-core-group-is-layout-388405c7 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:var(--wp--preset--spacing--lg);padding-bottom:0;padding-left:var(--wp--preset--spacing--lg)\">\n<h2 class=\"wp-block-heading has-text-align-center has-white-color has-text-color has-link-color has-heading-2-xl-font-size wp-elements-4\" id=\"h-want-to-file-a-support-ticket\" style=\"margin-top:var(--wp--preset--spacing--2-xl);padding-top:var(--wp--preset--spacing--xl);padding-bottom:0\">\u00bfDesea presentar una solicitud de asistencia?<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-bb947154 wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--xl);padding-bottom:var(--wp--preset--spacing--xl)\">\n<div class=\"wp-block-column is-vertically-aligned-top media-content__content is-vertical is-nowrap is-layout-flex wp-container-core-column-is-layout-baa6f4c7 wp-block-column-is-layout-flex\" style=\"flex-basis:44%\">\n<h2 id=\"h-accessing-couchbase-support\" class=\"wp-block-heading has-peach-color has-text-color has-heading-xl-font-size\">Accessing Couchbase support<\/h2>\n\n\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-5 wp-block-paragraph\">El soporte de Couchbase se proporciona a los usuarios con licencia y es accesible a trav\u00e9s de dos portales separados para adaptar el soporte a una mejor experiencia personalizada.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--lg)\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/support.couchbase.com\/hc\/en-us\">Apoyo a las empresas<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-outline-white-text\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/cloud.couchbase.com\/sign-in\">Apoyo de Capella<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column media-content__image is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:56%\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/06\/Telecom-16_9-1-1024x576.png\" alt=\"\" class=\"wp-image-11704\" srcset=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/06\/Telecom-16_9-1-1024x576.png 1024w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/06\/Telecom-16_9-1-300x169.png 300w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/06\/Telecom-16_9-1-768x432.png 768w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/06\/Telecom-16_9-1-1536x864.png 1536w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/06\/Telecom-16_9-1-18x10.png 18w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/06\/Telecom-16_9-1.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<div class=\"wp-block-group alignfull wp-custom-related-resources has-peach-background-color has-background is-layout-constrained wp-container-core-group-is-layout-31f5e253 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--xl);padding-right:var(--wp--preset--spacing--md);padding-bottom:0;padding-left:var(--wp--preset--spacing--md)\">\n<h2 class=\"wp-block-heading has-text-align-center has-heading-2-xl-font-size\" id=\"h-keep-exploring\">Keep exploring<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-a91057ef wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<section class=\"wp-block-couchbase-com-2026-slider alignfull splide\" data-slider=\"{}\"><div class=\"splide__track\"><ul class=\"splide__list\">\n<li class=\"wp-block-couchbase-com-2026-slider-card splide__slide\">\n<div class=\"wp-block-group wp-custom-card wp-custom-card--image is-full-height has-black-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-6bf216e4 wp-block-group-is-layout-flex\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;box-shadow:var(--wp--preset--shadow--default)\">\n<figure class=\"wp-block-image size-full size-large card-image__image\"><img loading=\"lazy\" decoding=\"async\" width=\"2548\" height=\"1171\" src=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Customer-Success-1-2.png\" alt=\"\" class=\"wp-image-11190\" srcset=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Customer-Success-1-2.png 2548w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Customer-Success-1-2-300x138.png 300w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Customer-Success-1-2-766x352.png 766w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Customer-Success-1-2-1024x471.png 1024w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Customer-Success-1-2-1536x706.png 1536w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Customer-Success-1-2-18x8.png 18w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Customer-Success-1-2-2048x941.png 2048w\" sizes=\"auto, (max-width: 2548px) 100vw, 2548px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group card-image__content is-vertical is-layout-flex wp-container-core-group-is-layout-ba21e338 wp-block-group-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--lg);padding-right:var(--wp--preset--spacing--lg);padding-bottom:var(--wp--preset--spacing--lg);padding-left:var(--wp--preset--spacing--lg)\">\n<p class=\"wp-paragraph is-style-eyebrow has-large-font-size wp-block-paragraph\">Formaci\u00f3n<\/p>\n\n\n\n<h3 id=\"h-couchbase-enterprise-support-onboarding\" class=\"wp-block-heading has-heading-xl-font-size\">Couchbase Enterprise Support onboarding<\/h3>\n\n\n\n<div class=\"wp-block-buttons card_buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:auto;padding-top:var(--wp--preset--spacing--lg)\">\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/learn.couchbase.com\/store?utf8=%E2%9C%93&amp;st=cb080\" title=\"M\u00e1s informaci\u00f3n\" target=\"_self\">M\u00e1s informaci\u00f3n<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/li>\n\n\n\n<li class=\"wp-block-couchbase-com-2026-slider-card splide__slide\">\n<div class=\"wp-block-group wp-custom-card wp-custom-card--image is-full-height has-black-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-6bf216e4 wp-block-group-is-layout-flex\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;box-shadow:var(--wp--preset--shadow--default)\">\n<figure class=\"wp-block-image size-full size-large card-image__image\"><img loading=\"lazy\" decoding=\"async\" width=\"2548\" height=\"1171\" src=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Zoom.png\" alt=\"\" class=\"wp-image-11224\" srcset=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Zoom.png 2548w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Zoom-300x138.png 300w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Zoom-1024x471.png 1024w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Zoom-768x353.png 768w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Zoom-1536x706.png 1536w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Zoom-2048x941.png 2048w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Zoom-18x8.png 18w\" sizes=\"auto, (max-width: 2548px) 100vw, 2548px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group card-image__content is-vertical is-layout-flex wp-container-core-group-is-layout-ba21e338 wp-block-group-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--lg);padding-right:var(--wp--preset--spacing--lg);padding-bottom:var(--wp--preset--spacing--lg);padding-left:var(--wp--preset--spacing--lg)\">\n<p class=\"wp-paragraph is-style-eyebrow has-large-font-size wp-block-paragraph\">Formaci\u00f3n<\/p>\n\n\n\n<h3 id=\"h-couchbase-capella-support-onboarding-coming-soon\" class=\"wp-block-heading has-heading-xl-font-size\">Couchbase Capella Support onboarding (Pr\u00f3ximamente)<\/h3>\n\n\n\n<div class=\"wp-block-buttons card_buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:auto;padding-top:var(--wp--preset--spacing--lg)\">\n<div class=\"wp-block-button is-style-outline is-style-outline--2\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/learn.couchbase.com\/store\" title=\"M\u00e1s informaci\u00f3n\" target=\"_self\">M\u00e1s informaci\u00f3n<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/li>\n\n\n\n<li class=\"wp-block-couchbase-com-2026-slider-card splide__slide\">\n<div class=\"wp-block-group wp-custom-card wp-custom-card--image is-full-height has-black-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-6bf216e4 wp-block-group-is-layout-flex\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;box-shadow:var(--wp--preset--shadow--default)\">\n<figure class=\"wp-block-image size-full size-large card-image__image\"><img loading=\"lazy\" decoding=\"async\" width=\"2548\" height=\"1171\" src=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1.png\" alt=\"\" class=\"wp-image-11227\" srcset=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1.png 2548w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-300x138.png 300w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-1024x471.png 1024w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-768x353.png 768w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-1536x706.png 1536w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-2048x941.png 2048w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-18x8.png 18w\" sizes=\"auto, (max-width: 2548px) 100vw, 2548px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group card-image__content is-vertical is-layout-flex wp-container-core-group-is-layout-ba21e338 wp-block-group-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--lg);padding-right:var(--wp--preset--spacing--lg);padding-bottom:var(--wp--preset--spacing--lg);padding-left:var(--wp--preset--spacing--lg)\">\n<p class=\"wp-paragraph is-style-eyebrow has-large-font-size wp-block-paragraph\">Foro<\/p>\n\n\n\n<h3 id=\"h-couchbase-forum\" class=\"wp-block-heading has-heading-xl-font-size\">Foro Couchbase<\/h3>\n\n\n\n<div class=\"wp-block-buttons card_buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:auto;padding-top:var(--wp--preset--spacing--lg)\">\n<div class=\"wp-block-button is-style-outline is-style-outline--3\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.couchbase.com\/es\/forums\/\" title=\"Visite el sitio \" target=\"_self\">Visite el sitio<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/li>\n<\/ul><div class=\"slider__progress\"><div class=\"slider__progress-bar\" role=\"slider\" tabindex=\"0\" aria-label=\"Diapositiva\" aria-valuemin=\"0\" aria-valuenow=\"0\" aria-valuemax=\"0\"><\/div><\/div><\/div><\/section>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull wp-custom-prefooter has-peach-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--xs);padding-bottom:var(--wp--preset--spacing--xs)\">\n<div class=\"wp-block-group wp-custom-prefooter__inner is-layout-constrained wp-container-core-group-is-layout-32cc56da wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-a91057ef wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.34%\">\n<div class=\"wp-block-group wp-custom-prefooter__card has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-293b0a6d wp-block-group-is-layout-flex\"><div class=\"is-size-large wp-elements-6 wp-block-couchbase-com-2026-icon has-text-color has-red-color\"><svg viewbox=\"13 12 34 36\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"currentColor\" aria-hidden=\"true\" focusable=\"false\"><path 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Accessing Couchbase support Couchbase Support is provided for licensed users and is accessible via two separate [&hellip;]<\/p>\n","protected":false},"author":83912,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-no-prefooter","meta":{"_acf_changed":false,"inline_featured_image":false,"_acf":"","footnotes":""},"class_list":["post-3217","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.6 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Couchbase Support Policies<\/title>\n<meta name=\"description\" content=\"Couchbase Capella is the NoSQL cloud database for business-critical applications. 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