{"id":3217,"date":"2026-04-30T10:07:59","date_gmt":"2026-04-30T17:07:59","guid":{"rendered":"https:\/\/www.couchbase.com\/com-2026\/support-policy\/"},"modified":"2026-10-20T01:21:10","modified_gmt":"2026-10-20T08:21:10","slug":"support-policy","status":"publish","type":"page","link":"https:\/\/www.couchbase.com\/de\/support-policy\/","title":{"rendered":"Couchbase Support-Richtlinien"},"content":{"rendered":"<div class=\"wp-block-group alignfull wp-block-basic-hero has-peach-background-color has-background is-layout-constrained wp-container-core-group-is-layout-2ff47cb8 wp-block-group-is-layout-constrained\" style=\"padding-top:3.75rem;padding-right:var(--wp--preset--spacing--lg);padding-bottom:3.75rem;padding-left:var(--wp--preset--spacing--lg)\">\n<h1 id=\"h-couchbase-support-policies\" class=\"wp-block-heading has-heading-2-xl-font-size\">Couchbase Support-Richtlinien<\/h1>\n<\/div>\n\n\n\n<section class=\"wp-block-group alignfull wp-block-card-group wp-block-card-group--two-column is-layout-constrained wp-container-core-group-is-layout-82960108 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--lg);padding-right:0;padding-bottom:var(--wp--preset--spacing--lg);padding-left:0\">\n<div class=\"wp-block-group wp-block-leading-content is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center has-heading-2-xl-font-size\" id=\"h-get-the-support-you-need\">Holen Sie sich die Unterst\u00fctzung, die Sie brauchen<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-ca2f157d wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--xl)\">\n<div class=\"wp-block-column wp-block-card-group__two-col-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-group wp-custom-card is-full-height has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-69c03a74 wp-block-group-is-layout-flex\" style=\"box-shadow:var(--wp--preset--shadow--default)\">\n<h3 id=\"h-enterprise-software-support-policy\" class=\"wp-block-heading has-heading-xl-font-size\">Richtlinie zur Unterst\u00fctzung von Unternehmenssoftware<\/h3>\n\n\n\n<ul class=\"wp-block-list wp-block-list--check-list is-style-default has-black-color has-text-color has-link-color wp-elements-1\">\n<li class=\"has-black-color has-text-color has-link-color has-body-large-font-size wp-elements-2\" style=\"margin-top:var(--wp--preset--spacing--md);margin-bottom:var(--wp--preset--spacing--md)\">Hohe Leistung, hoch skalierbar<\/li>\n\n\n\n<li class=\"has-body-large-font-size\" style=\"margin-top:var(--wp--preset--spacing--md);margin-bottom:var(--wp--preset--spacing--md)\">Couchbase Mobile und Sync Gateway<\/li>\n\n\n\n<li class=\"has-body-large-font-size\" style=\"margin-top:var(--wp--preset--spacing--md);margin-bottom:var(--wp--preset--spacing--md)\">Implementieren Sie es \u00fcberall: lokal, in Kubernetes oder in der Cloud<\/li>\n\n\n\n<li>Abonnement-Modell<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons card__buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:auto\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/de\/support-policy\/enterprise-software\/\">Mehr erfahren<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column wp-block-card-group__two-col-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-group wp-custom-card is-full-height has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-69c03a74 wp-block-group-is-layout-flex\" style=\"box-shadow:var(--wp--preset--shadow--default)\">\n<h3 id=\"h-cloud-service-support-policy\" class=\"wp-block-heading has-heading-xl-font-size\">Politik zur Unterst\u00fctzung von Cloud-Diensten<\/h3>\n\n\n\n<ul class=\"wp-block-list wp-block-list--check-list\">\n<li class=\"has-body-large-font-size\" style=\"margin-top:var(--wp--preset--spacing--md);margin-bottom:var(--wp--preset--spacing--md)\">Der schnellste und einfachste Weg, mit Couchbase zu beginnen<\/li>\n\n\n\n<li class=\"has-body-large-font-size\" style=\"margin-top:var(--wp--preset--spacing--md);margin-bottom:var(--wp--preset--spacing--md)\">App-Dienste<\/li>\n\n\n\n<li class=\"has-body-large-font-size\" style=\"margin-top:var(--wp--preset--spacing--md);margin-bottom:var(--wp--preset--spacing--md)\">Verf\u00fcgbar in den f\u00fchrenden \u00f6ffentlichen Clouds<\/li>\n\n\n\n<li>Verbrauchsmodell<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons card__buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:auto\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/de\/support-policy\/cloud\/\">Mehr erfahren<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<div class=\"wp-block-columns alignfull cta-banner has-black-background-color has-background is-layout-flex wp-container-core-columns-is-layout-c656e792 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--md);margin-bottom:var(--wp--preset--spacing--md);padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-column cta-banner__image-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<figure class=\"wp-block-image size-medium\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"138\" src=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-300x138.png\" alt=\"\" class=\"wp-image-11227\" srcset=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-300x138.png 300w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-1024x471.png 1024w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-768x353.png 768w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-1536x706.png 1536w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-2048x941.png 2048w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-18x8.png 18w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7f6d387f wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--lg);padding-right:var(--wp--preset--spacing--xl);padding-bottom:var(--wp--preset--spacing--lg);padding-left:var(--wp--preset--spacing--xl)\">\n<div class=\"wp-block-column cta-banner__text is-vertical is-nowrap is-layout-flex wp-container-core-column-is-layout-baa6f4c7 wp-block-column-is-layout-flex\">\n<p class=\"is-style-eyebrow has-white-color has-text-color has-small-font-size wp-block-paragraph\">KALENDER DER LEBENSZEITEN VON COUCHBASE-SOFTWARE<\/p>\n\n\n\n<h2 id=\"h-we-provide-details-about-the-end-of-life-for-our-full-stack-products\" class=\"wp-block-heading has-white-color has-text-color has-heading-xl-font-size\">Wir bieten Details zu dem End of Life f\u00fcr unsere Full-Stack-Produkte an.<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center cta-banner__cta is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-medium\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.couchbase.com\/de\/support-policy\/EOL\/\">Mehr erfahren<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<section class=\"wp-block-group alignfull media-content has-black-color has-black-background-color has-text-color has-background has-link-color wp-elements-3 is-layout-constrained wp-container-core-group-is-layout-388405c7 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:var(--wp--preset--spacing--lg);padding-bottom:0;padding-left:var(--wp--preset--spacing--lg)\">\n<h2 class=\"wp-block-heading has-text-align-center has-white-color has-text-color has-link-color has-heading-2-xl-font-size wp-elements-4\" id=\"h-want-to-file-a-support-ticket\" style=\"margin-top:var(--wp--preset--spacing--2-xl);padding-top:var(--wp--preset--spacing--xl);padding-bottom:0\">M\u00f6chten Sie ein Support-Ticket einreichen?<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-bb947154 wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--xl);padding-bottom:var(--wp--preset--spacing--xl)\">\n<div class=\"wp-block-column is-vertically-aligned-top media-content__content is-vertical is-nowrap is-layout-flex wp-container-core-column-is-layout-baa6f4c7 wp-block-column-is-layout-flex\" style=\"flex-basis:44%\">\n<h2 id=\"h-accessing-couchbase-support\" class=\"wp-block-heading has-peach-color has-text-color has-heading-xl-font-size\">Zugriff auf die Couchbase-Support-Abteilung<\/h2>\n\n\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-5 wp-block-paragraph\">Couchbase Support wird f\u00fcr lizensierte Nutzer angeboten und ist \u00fcber zwei separate Portale zug\u00e4nglich, um den Support besser auf die Bed\u00fcrfnisse der Nutzer abstimmen zu k\u00f6nnen.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--lg)\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/support.couchbase.com\/hc\/en-us\">Unterst\u00fctzung f\u00fcr Unternehmen<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-outline-white-text\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/cloud.couchbase.com\/sign-in\">Capella-Unterst\u00fctzung<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column media-content__image is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:56%\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/06\/Telecom-16_9-1-1024x576.png\" alt=\"\" class=\"wp-image-11704\" srcset=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/06\/Telecom-16_9-1-1024x576.png 1024w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/06\/Telecom-16_9-1-300x169.png 300w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/06\/Telecom-16_9-1-768x432.png 768w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/06\/Telecom-16_9-1-1536x864.png 1536w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/06\/Telecom-16_9-1-18x10.png 18w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/06\/Telecom-16_9-1.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<div class=\"wp-block-group alignfull wp-custom-related-resources has-peach-background-color has-background is-layout-constrained wp-container-core-group-is-layout-31f5e253 wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--xl);padding-right:var(--wp--preset--spacing--md);padding-bottom:0;padding-left:var(--wp--preset--spacing--md)\">\n<h2 class=\"wp-block-heading has-text-align-center has-heading-2-xl-font-size\" id=\"h-keep-exploring\">Fortfahren mit der Erkundung<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-a91057ef wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<section class=\"wp-block-couchbase-com-2026-slider alignfull splide\" data-slider=\"{}\"><div class=\"splide__track\"><ul class=\"splide__list\">\n<li class=\"wp-block-couchbase-com-2026-slider-card splide__slide\">\n<div class=\"wp-block-group wp-custom-card wp-custom-card--image is-full-height has-black-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-6bf216e4 wp-block-group-is-layout-flex\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;box-shadow:var(--wp--preset--shadow--default)\">\n<figure class=\"wp-block-image size-full size-large card-image__image\"><img loading=\"lazy\" decoding=\"async\" width=\"2548\" height=\"1171\" src=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Customer-Success-1-2.png\" alt=\"\" class=\"wp-image-11190\" srcset=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Customer-Success-1-2.png 2548w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Customer-Success-1-2-300x138.png 300w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Customer-Success-1-2-766x352.png 766w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Customer-Success-1-2-1024x471.png 1024w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Customer-Success-1-2-1536x706.png 1536w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Customer-Success-1-2-18x8.png 18w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Customer-Success-1-2-2048x941.png 2048w\" sizes=\"auto, (max-width: 2548px) 100vw, 2548px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group card-image__content is-vertical is-layout-flex wp-container-core-group-is-layout-ba21e338 wp-block-group-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--lg);padding-right:var(--wp--preset--spacing--lg);padding-bottom:var(--wp--preset--spacing--lg);padding-left:var(--wp--preset--spacing--lg)\">\n<p class=\"wp-paragraph is-style-eyebrow has-large-font-size wp-block-paragraph\">Ausbildung<\/p>\n\n\n\n<h3 id=\"h-couchbase-enterprise-support-onboarding\" class=\"wp-block-heading has-heading-xl-font-size\">Couchbase Enterprise Unterst\u00fctzung bei der Einarbeitung<\/h3>\n\n\n\n<div class=\"wp-block-buttons card_buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:auto;padding-top:var(--wp--preset--spacing--lg)\">\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/learn.couchbase.com\/store?utf8=%E2%9C%93&amp;st=cb080\" title=\"Mehr erfahren\" target=\"_self\">Mehr erfahren<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/li>\n\n\n\n<li class=\"wp-block-couchbase-com-2026-slider-card splide__slide\">\n<div class=\"wp-block-group wp-custom-card wp-custom-card--image is-full-height has-black-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-6bf216e4 wp-block-group-is-layout-flex\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;box-shadow:var(--wp--preset--shadow--default)\">\n<figure class=\"wp-block-image size-full size-large card-image__image\"><img loading=\"lazy\" decoding=\"async\" width=\"2548\" height=\"1171\" src=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Zoom.png\" alt=\"\" class=\"wp-image-11224\" srcset=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Zoom.png 2548w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Zoom-300x138.png 300w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Zoom-1024x471.png 1024w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Zoom-768x353.png 768w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Zoom-1536x706.png 1536w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Zoom-2048x941.png 2048w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Zoom-18x8.png 18w\" sizes=\"auto, (max-width: 2548px) 100vw, 2548px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group card-image__content is-vertical is-layout-flex wp-container-core-group-is-layout-ba21e338 wp-block-group-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--lg);padding-right:var(--wp--preset--spacing--lg);padding-bottom:var(--wp--preset--spacing--lg);padding-left:var(--wp--preset--spacing--lg)\">\n<p class=\"wp-paragraph is-style-eyebrow has-large-font-size wp-block-paragraph\">Ausbildung<\/p>\n\n\n\n<h3 id=\"h-couchbase-capella-support-onboarding-coming-soon\" class=\"wp-block-heading has-heading-xl-font-size\">Couchbase Capella Support Onboarding (in K\u00fcrze)<\/h3>\n\n\n\n<div class=\"wp-block-buttons card_buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:auto;padding-top:var(--wp--preset--spacing--lg)\">\n<div class=\"wp-block-button is-style-outline is-style-outline--2\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/learn.couchbase.com\/store\" title=\"Mehr erfahren\" target=\"_self\">Mehr erfahren<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/li>\n\n\n\n<li class=\"wp-block-couchbase-com-2026-slider-card splide__slide\">\n<div class=\"wp-block-group wp-custom-card wp-custom-card--image is-full-height has-black-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-6bf216e4 wp-block-group-is-layout-flex\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;box-shadow:var(--wp--preset--shadow--default)\">\n<figure class=\"wp-block-image size-full size-large card-image__image\"><img loading=\"lazy\" decoding=\"async\" width=\"2548\" height=\"1171\" src=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1.png\" alt=\"\" class=\"wp-image-11227\" srcset=\"https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1.png 2548w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-300x138.png 300w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-1024x471.png 1024w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-768x353.png 768w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-1536x706.png 1536w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-2048x941.png 2048w, https:\/\/www.couchbase.com\/wp-content\/uploads\/2026\/10\/Chip-1-18x8.png 18w\" sizes=\"auto, (max-width: 2548px) 100vw, 2548px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group card-image__content is-vertical is-layout-flex wp-container-core-group-is-layout-ba21e338 wp-block-group-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--lg);padding-right:var(--wp--preset--spacing--lg);padding-bottom:var(--wp--preset--spacing--lg);padding-left:var(--wp--preset--spacing--lg)\">\n<p class=\"wp-paragraph is-style-eyebrow has-large-font-size wp-block-paragraph\">Forum<\/p>\n\n\n\n<h3 id=\"h-couchbase-forum\" class=\"wp-block-heading has-heading-xl-font-size\">Couchbase Forum<\/h3>\n\n\n\n<div class=\"wp-block-buttons card_buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:auto;padding-top:var(--wp--preset--spacing--lg)\">\n<div class=\"wp-block-button is-style-outline is-style-outline--3\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.couchbase.com\/de\/forums\/\" title=\"Besuchen Sie die Website \" target=\"_self\">Besuchen Sie die Website<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/li>\n<\/ul><div class=\"slider__progress\"><div class=\"slider__progress-bar\" role=\"slider\" tabindex=\"0\" aria-label=\"Slide\" aria-valuemin=\"0\" aria-valuenow=\"0\" aria-valuemax=\"0\"><\/div><\/div><\/div><\/section>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull wp-custom-prefooter has-peach-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--xs);padding-bottom:var(--wp--preset--spacing--xs)\">\n<div class=\"wp-block-group wp-custom-prefooter__inner is-layout-constrained wp-container-core-group-is-layout-32cc56da wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-a91057ef wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.34%\">\n<div class=\"wp-block-group wp-custom-prefooter__card has-white-background-color has-background is-vertical is-layout-flex wp-container-core-group-is-layout-293b0a6d wp-block-group-is-layout-flex\"><div class=\"is-size-large wp-elements-6 wp-block-couchbase-com-2026-icon has-text-color has-red-color\"><svg viewbox=\"13 12 34 36\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"currentColor\" aria-hidden=\"true\" focusable=\"false\"><path 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Wir helfen Ihnen gerne.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\" style=\"margin-top:auto\">\n<div class=\"wp-block-button is-style-outline is-style-outline--6\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.couchbase.com\/de\/contact\/\" title=\"Kontakt\" target=\"_self\">Kontakt<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Couchbase Support Policies Get the support you need Enterprise software support policy Cloud service support policy COUCHBASE SOFTWARE LIFECYCLE SCHEDULES We provide details about the End of Life for our full stack products Want to file a support ticket? Accessing Couchbase support Couchbase Support is provided for licensed users and is accessible via two separate [&hellip;]<\/p>\n","protected":false},"author":83912,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-no-prefooter","meta":{"_acf_changed":false,"inline_featured_image":false,"_acf":"","footnotes":""},"class_list":["post-3217","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.6 (Yoast SEO v28.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Couchbase Support Policies<\/title>\n<meta name=\"description\" content=\"Couchbase Capella is the NoSQL cloud database for business-critical applications. 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