About Paul Mason Consulting

100%

uptime for all transactions processed

22%

reduction in staff turnover due to a reduced workload

Challenges

    • Build a more flexible POS solution that could adapt to modern times and address new challenges
    • Rapidly scale a fully mobile solution across a large number of retail locations
    • Improve the customer experience to keep customers engaged and happy

Outcomes

    • Transactions processed with 100% uptime
    • 85% of total transactions are processed through the new mobile solution
    • Customer experience has vastly improved, and staff turnover has decreased by 22% due to a reduced workload
By partnering with Couchbase and PMC, we were able to integrate a fully mobile sales solution and remove the fixed point-of-sale setup from our pop-up environments, simplifying the transaction process and creating a true customer-centric experience.

Richard Surman Head of IT, Crew Clothing

Maccabai logo Industry

Maccabai logo Customer application

  • Hand-held POS device

Maccabai logo Solution

Maccabai logo Cloud provider

PMC and Crew Clothing

Paul Mason Consulting partners with Couchbase to create a shopping experience that works anywhere, anytime.

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Couchbase Eventing for Retail

Learn how PMC leverages Couchbase Eventing Service to process critical use cases in a  much easier and more effective manner.

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Couchbase Mobile

Build secure, resilient mobile applications that provide real-time responsiveness and guaranteed business uptime.

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NoSQL for Retail & E-commerce

Architect high-performance e-commerce and retail applications that scale with demand with Couchbase's NoSQL database for e-commerce and retailers.

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Crew Clothing’s Couchbase Mobile Solution

Learn how Crew Clothing’s “store of the future” strategy is underpinned by Couchbase’s mobile and flexible solutions.

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Couchbase Mobile

Securely sync data from any cloud to the edge regardless of internet connectivity and speed, guaranteeing that applications are always fast and always on.

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