{"id":16895,"date":"2025-02-21T10:09:10","date_gmt":"2025-02-21T18:09:10","guid":{"rendered":"https:\/\/www.couchbase.com\/blog\/?p=16895"},"modified":"2025-09-16T00:21:43","modified_gmt":"2025-09-16T07:21:43","slug":"conversational-analytics","status":"publish","type":"post","link":"https:\/\/www.couchbase.com\/blog\/ko\/conversational-analytics\/","title":{"rendered":"\ub300\ud654\ud615 \ubd84\uc11d\uc774\ub780 \ubb34\uc5c7\uc778\uac00\uc694? \uc608\uc81c \ubc0f \ub3c4\uad6c"},"content":{"rendered":"<h2><span style=\"font-weight: 400;\">\ub300\ud654 \ubd84\uc11d\uc774\ub780 \ubb34\uc5c7\uc778\uac00\uc694?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\ub300\ud654 \ubd84\uc11d\uc740 \uace0\uac1d \uc11c\ube44\uc2a4 \ucc44\ud305, \uc74c\uc131 \ube44\uc11c \ub610\ub294 \uc18c\uc15c \ubbf8\ub514\uc5b4 \ub300\ud654\uc640 \uac19\uc774 \uac1c\uc778\uacfc \uc2dc\uc2a4\ud15c \uac04\uc758 \uc74c\uc131 \ub610\ub294 \uc11c\uba74 \uc0c1\ud638\uc791\uc6a9\uc744 \ubd84\uc11d\ud558\ub294 \ud504\ub85c\uc138\uc2a4\ub97c \ub9d0\ud569\ub2c8\ub2e4. \ub300\ud654 \ubd84\uc11d\uc740 \uc790\uc5f0\uc5b4 \ucc98\ub9ac(NLP)\uc640 \uba38\uc2e0 \ub7ec\ub2dd\uc744 \ud65c\uc6a9\ud558\uc5ec \uc774\ub7ec\ud55c \uad50\ub958\uc5d0\uc11c \uac00\uce58 \uc788\ub294 \uc778\uc0ac\uc774\ud2b8\ub97c \ucd94\ucd9c\ud569\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uae30\uc5c5\uc740 \uace0\uac1d \ud589\ub3d9\uc744 \uc774\ud574\ud558\uace0, \ucee4\ubba4\ub2c8\ucf00\uc774\uc158 \uc804\ub7b5\uc744 \uac1c\uc120\ud558\uba70, \uc0ac\uc6a9\uc790 \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ud0ac \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uace0\uac1d\uc774 \ubb34\uc5c7\uc744 \uc720\uc6a9\ud558\ub2e4\uace0 \uc0dd\uac01\ud558\ub294\uc9c0 \ub354 \uc798 \uc774\ud574\ud558\uba74 \uc870\uc9c1\uc740 \uace0\uac1d \uc11c\ube44\uc2a4 \uc0c1\ud638\uc791\uc6a9\uc744 \ucd5c\uc801\ud654\ud558\uace0 \ucc57\ubd07\uc744 \ubbf8\uc138 \uc870\uc815\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. <\/span><a href=\"https:\/\/www.couchbase.com\/blog\/ko\/what-is-an-ai-agent\/\"><span style=\"font-weight: 400;\">AI \uc5d0\uc774\uc804\ud2b8<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\uc774 \uac1c\uc694\uc5d0\uc11c\ub294 \ub300\ud654 \ubd84\uc11d\uc774 \uae30\uc874 \ubd84\uc11d\uacfc \uc5b4\ub5bb\uac8c \ub2e4\ub978\uc9c0 \uc124\uba85\ud558\uace0, \ub300\ud654 \ubd84\uc11d\uc774 \uace0\uac1d \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\ub294 \ub370 \uc911\uc694\ud55c \uc774\uc720\ub97c \uac80\ud1a0\ud558\uba70, \uc5ec\ub7ec \uc0b0\uc5c5\uc5d0\uc11c \ub300\ud654 \ubd84\uc11d\uc758 \uc0ac\uc6a9 \uc0ac\ub840\ub97c \uc0b4\ud3b4\ubd05\ub2c8\ub2e4. \ub610\ud55c \ub370\uc774\ud130 \uac1c\uc778\uc815\ubcf4 \ubcf4\ud638 \ubb38\uc81c\ub97c \ud574\uacb0\ud558\uae30 \uc704\ud55c \ud301\uc744 \uc81c\uacf5\ud558\uace0 \uc870\uc9c1\uc5d0\uc11c \ub300\ud654 \uc778\uc0ac\uc774\ud2b8\ub97c \ucd94\ucd9c\ud558\ub294 \ub370 \uc0ac\uc6a9\ud560 \uc218 \uc788\ub294 \ub3c4\uad6c\uc5d0 \ub300\ud574\uc11c\ub3c4 \ub17c\uc758\ud569\ub2c8\ub2e4.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">\ub300\ud654\ud615 \ubd84\uc11d\uc740 \uae30\uc874 \ubd84\uc11d\uacfc \uc5b4\ub5bb\uac8c \ub2e4\ub978\uac00\uc694?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\ub300\ud654\ud615 \ubd84\uc11d\uacfc \uae30\uc874 \ubd84\uc11d \ubaa8\ub450 \ub370\uc774\ud130\ub97c \ubd84\uc11d\ud558\uc5ec \uc778\uc0ac\uc774\ud2b8\ub97c \ucd94\ucd9c\ud558\ub294 \uac83\uc774\uc9c0\ub9cc, \uc8fc\uc694 \ucc28\uc774\uc810\uc740 \ucc98\ub9ac\ud558\ub294 \ub370\uc774\ud130\uc758 \uc720\ud615\uacfc \ucc98\ub9ac \ubc29\uc2dd\uc5d0 \uc788\uc2b5\ub2c8\ub2e4. \ub2e4\uc74c\uc740 \uadf8 \ucc28\uc774\uc810\uc5d0 \ub300\ud55c \ubd84\uc11d\uc785\ub2c8\ub2e4:<\/span><\/p>\n<p><b> \ub370\uc774\ud130 \uc720\ud615<\/b><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\ub300\ud654\ud615 \ubd84\uc11d:<\/b><span style=\"font-weight: 400;\"> \uac70\ub798 \ub300\uc0c1 <\/span><a href=\"https:\/\/www.couchbase.com\/blog\/ko\/resources\/concepts\/unstructured-data\/\"><span style=\"font-weight: 400;\">\ube44\uc815\ud615 \ub370\uc774\ud130<\/span><\/a><span style=\"font-weight: 400;\"> \uc74c\uc131 \ub179\uc74c, \ucc44\ud305 \ub85c\uadf8, \ubb38\uc790 \uba54\uc2dc\uc9c0 \ub4f1\uc744 \ubd84\uc11d\ud569\ub2c8\ub2e4. \ub300\ud654\uc758 \ub2e8\uc5b4, \uc5b4\uc870, \uc758\ub3c4, \ud750\ub984\uc744 \ubd84\uc11d\ud558\ub294 \ub370 \uc911\uc810\uc744 \ub461\ub2c8\ub2e4.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\uae30\uc874 \ubd84\uc11d:<\/b><span style=\"font-weight: 400;\"> \ub370\uc774\ud130\ubca0\uc774\uc2a4\uc5d0 \uc800\uc7a5\ub41c \uc22b\uc790, \ud45c, \uba54\ud2b8\ub9ad \ub4f1 \uad6c\uc870\ud654\ub41c \ub370\uc774\ud130(\uc608: \ud310\ub9e4 \uc218\uce58, \uc6f9 \ud2b8\ub798\ud53d, \uc7ac\ubb34 \ubcf4\uace0\uc11c)\uc5d0 \uc911\uc810\uc744 \ub461\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><b> \ub370\uc774\ud130 \ubcf5\uc7a1\uc131<\/b><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\ub300\ud654\ud615 \ubd84\uc11d:<\/b><span style=\"font-weight: 400;\"> \ubcf5\uc7a1\ud558\uace0 \ub9e5\ub77d\uc774 \ubcf5\uc7a1\ud558\uba70 \ubbf8\ubb18\ud55c \ub370\uc774\ud130\ub97c \ucc98\ub9ac\ud569\ub2c8\ub2e4. \uc2e4\ud589 \uac00\ub2a5\ud55c \uc778\uc0ac\uc774\ud2b8\ub97c \ucd94\ucd9c\ud558\ub824\uba74 \uc790\uc5f0\uc5b4 \ucc98\ub9ac \ubc0f \uba38\uc2e0 \ub7ec\ub2dd\uacfc \uac19\uc740 \uace0\uae09 \ub3c4\uad6c\uac00 \ud544\uc694\ud55c \uacbd\uc6b0\uac00 \ub9ce\uc2b5\ub2c8\ub2e4.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\uae30\uc874 \ubd84\uc11d:<\/b><span style=\"font-weight: 400;\"> \uc798 \uc815\uc758\ub418\uace0 \uc27d\uac8c \uc815\ub7c9\ud654\ud560 \uc218 \uc788\ub294 \ub370\uc774\ud130\ub85c \uc791\uc5c5\ud569\ub2c8\ub2e4. <\/span><a href=\"https:\/\/www.couchbase.com\/blog\/ko\/columnar-store-vs-row-store\/\"><span style=\"font-weight: 400;\">\ud589\uacfc \uc5f4\ub85c \ud45c\uc2dc<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><b> \uc0dd\uc131\ub41c \uc778\uc0ac\uc774\ud2b8<\/b><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\ub300\ud654\ud615 \ubd84\uc11d:<\/b><span style=\"font-weight: 400;\"> \uace0\uac1d\uc758 \uc815\uc11c, \uac10\uc815, \uc758\ub3c4, \ubd88\ub9cc \uc0ac\ud56d, \uc2ec\uc9c0\uc5b4 \ub300\ud654 \ud6a8\uacfc(\uc608: \uace0\uac1d \uc9c0\uc6d0 \ud1b5\ud654\uc5d0\uc11c \ubb38\uc81c\uac00 \uc5bc\ub9c8\ub098 \ube68\ub9ac \ud574\uacb0\ub418\uc5c8\ub294\uc9c0)\uc640 \uac19\uc740 \uc778\uc0ac\uc774\ud2b8\ub97c \ucd94\ucd9c\ud569\ub2c8\ub2e4.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\uae30\uc874 \ubd84\uc11d:<\/b><span style=\"font-weight: 400;\"> \ub9e4\ucd9c \uc131\uc7a5, \uace0\uac1d \uc774\ud0c8\ub960, \uc6f9\uc0ac\uc774\ud2b8 \uc804\ud658\uc728\uacfc \uac19\uc740 \uce21\uc815 \uac00\ub2a5\ud55c \uc9c0\ud45c\uc5d0 \uc9d1\uc911\ud569\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">\uace0\uac1d \ub300\ud654\ub97c \ubd84\uc11d\ud558\ub294 \uc774\uc720\ub294 \ubb34\uc5c7\uc778\uac00\uc694?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\uace0\uac1d\uc740 \uc774\ub7ec\ud55c \uc0c1\ud638\uc791\uc6a9\uc744 \ud1b5\ud574 \uc790\uc2e0\uc758 \uc694\uad6c, \ubd88\ub9cc, \uc120\ud638\ub3c4, \uc758\ub3c4\ub97c \ud45c\ud604\ud558\uae30 \ub54c\ubb38\uc5d0 \uace0\uac1d \ub300\ud654\ub97c \ubd84\uc11d\ud558\ub294 \uac83\uc740 \uc870\uc9c1\uc5d0 \ub9e4\uc6b0 \uc911\uc694\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ub300\ud654\ub97c \ubd84\uc11d\ud568\uc73c\ub85c\uc368 \uc870\uc9c1\uc740 \uace0\uac1d\uc774 \ubb34\uc5c7\uc744 \uc6d0\ud558\ub294\uc9c0 \ud30c\uc545\ud558\uace0, \uace0\uac1d \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\uba70, \uc6b4\uc601 \ud6a8\uc728\uc131\uc744 \ub192\uc774\uace0, \uadf8\uc5d0 \ub530\ub77c \ube44\uc988\ub2c8\uc2a4 \uc804\ub7b5\uc744 \ubcc0\uacbd\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\uace0\uac1d \ub300\ud654\ub97c \ubd84\uc11d\ud574\uc57c \ud558\ub294 \uc774\uc720\uc5d0 \ub300\ud55c \uc790\uc138\ud55c \ubd84\uc11d\uc740 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4:<\/span><\/p>\n<h3 style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">\uace0\uac1d\uc758 \uc694\uad6c\uc640 \uae30\ub300 \ud30c\uc545<\/span><\/h3>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">\ub300\ud654\uc5d0\ub294 \uace0\uac1d\uc758 \uc694\uad6c, \ubd88\ub9cc, \uae30\ub300\uac00 \uc9c1\uc811\uc801\uc73c\ub85c \ubc18\uc601\ub429\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc0c1\ud638 \uc791\uc6a9\uc744 \ubd84\uc11d\ud568\uc73c\ub85c\uc368 \uc870\uc9c1\uc740 \ucda9\uc871\ub418\uc9c0 \uc54a\uc740 \uc694\uad6c \uc0ac\ud56d\uc744 \ud30c\uc545\ud558\uace0 \uc81c\ud488, \uc11c\ube44\uc2a4 \ubc0f \ud504\ub85c\uc138\uc2a4\ub97c \uc870\uc815\ud558\uc5ec \uace0\uac1d\uc5d0\uac8c \ub354 \ub098\uc740 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n<h3 style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">\uace0\uac1d \uacbd\ud5d8 \uac1c\uc120<\/span><\/h3>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">\ub300\ud654\ub97c \ubd84\uc11d\ud558\uba74 \ubd88\ub9cc \uc0ac\ud56d\uacfc \ubd88\ub9cc\uc871\uc2a4\ub7ec\uc6b4 \ubd80\ubd84\uc744 \ud30c\uc545\ud560 \uc218 \uc788\uc5b4 \uc870\uc9c1\uc774 \uc120\uc81c\uc801\uc73c\ub85c \ubb38\uc81c\ub97c \ud574\uacb0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc5b4\uc870, \uac10\uc815, \ubc18\ubcf5\ub418\ub294 \uc6b0\ub824 \uc0ac\ud56d\uc5d0\uc11c \uc5bb\uc740 \uc778\uc0ac\uc774\ud2b8\ub97c \ud1b5\ud574 \uae30\uc5c5\uc740 \ubcf4\ub2e4 \uc6d0\ud65c\ud558\uace0 \uac1c\uc778\ud654\ub41c \uace0\uac1d \uacbd\ud5d8\uc744 \uc81c\uacf5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n<h3 style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">\ud300 \uc131\uacfc \ud5a5\uc0c1<\/span><\/h3>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">\ub300\ud654 \ubd84\uc11d\uc744 \ud1b5\ud574 \uace0\uac1d \uc11c\ube44\uc2a4 \uc0c1\ub2f4\uc6d0\uacfc \uc601\uc5c5\ud300\uc774 \uc0c1\ud638\uc791\uc6a9\uc744 \uc5bc\ub9c8\ub098 \uc798 \ucc98\ub9ac\ud558\ub294\uc9c0 \uc54c \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uac15\uc810, \uac1c\uc120\uc774 \ud544\uc694\ud55c \ubd80\ubd84, \uad50\uc721 \ud544\uc694\uc131\uc744 \ud30c\uc545\ud558\uc5ec \ud300\uc774 \ud6a8\uc728\uc801\uc774\uace0 \uacf5\uac10\ud560 \uc218 \uc788\ub294 \uc11c\ube44\uc2a4\ub97c \uc81c\uacf5\ud560 \uc218 \uc788\ub3c4\ub85d \uc900\ube44\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n<h3 style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">\ud2b8\ub80c\ub4dc \ubc0f \uc0c8\ub85c\uc6b4 \uc774\uc288 \ud30c\uc545<\/span><\/h3>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">\uace0\uac1d \uc0c1\ud638\uc791\uc6a9\uc744 \ub300\uaddc\ubaa8\ub85c \ubd84\uc11d\ud558\uba74 \ud2b8\ub80c\ub4dc, \uc790\uc8fc \uc5b8\uae09\ub418\ub294 \uc8fc\uc81c, \uc0c8\ub85c\uc6b4 \uc774\uc288\uac00 \ubc1c\uc0dd\ud560 \ub54c \uc774\ub97c \ubc1c\uacac\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub97c \ud1b5\ud574 \uc870\uc9c1\uc740 \uc7a0\uc7ac\uc801\uc778 \ubb38\uc81c\ub97c \uc608\uce21\ud558\uace0 \uc9c4\ud654\ud558\ub294 \uace0\uac1d\uc758 \uc694\uad6c\uc5d0 \ub9de\uac8c \uc804\ub7b5\uc744 \uc870\uc815\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n<h3 style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">\ub9c8\ucf00\ud305 \ubc0f \uc601\uc5c5 \ud65c\ub3d9 \uac15\ud654<\/span><\/h3>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">\uace0\uac1d\uacfc\uc758 \ub300\ud654\ub294 \uace0\uac1d\uc774 \uc0ac\uc6a9\ud558\ub294 \uc5b8\uc5b4\uc640 \uace0\uac1d\uc758 \uad00\uc2ec\uc0ac\uc5d0 \ub300\ud55c \uadc0\uc911\ud55c \uc778\uc0ac\uc774\ud2b8\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc778\uc0ac\uc774\ud2b8\ub294 \ub9c8\ucf00\ud305 \uba54\uc2dc\uc9c0, \uc138\uc77c\uc988 \ud53c\uce58, \uc2ec\uc9c0\uc5b4 \uc0c1\ud5a5 \ud310\ub9e4 \ub610\ub294 \uad50\ucc28 \ud310\ub9e4 \uc804\ub7b5\uae4c\uc9c0 \uc548\ub0b4\ud558\uc5ec \uc870\uc9c1\uc774 \uace0\uac1d\uc758 \uacf5\uac10\uc744 \uc774\ub04c\uc5b4\ub0bc \uc218 \uc788\ub3c4\ub85d \ud569\ub2c8\ub2e4.<\/span><\/p>\n<hr \/>\n<h2><span style=\"font-weight: 400;\">\ub300\ud654\ud615 \ubd84\uc11d\uc758 \uc791\ub3d9 \ubc29\uc2dd<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\ub300\ud654 \ubd84\uc11d\uc740 \ub300\ud654, \uc774\uba54\uc77c, \ud1b5\ud654, \uc18c\uc15c \ubbf8\ub514\uc5b4 \ub300\ud654 \ub4f1 \uace0\uac1d\uacfc\uc758 \uc0c1\ud638\uc791\uc6a9\uc5d0\uc11c \uc5bb\uc740 \ube44\uc815\ud615 \ub370\uc774\ud130\ub97c \ubd84\uc11d\ud558\uae30 \uc704\ud574 NLP, \uba38\uc2e0\ub7ec\ub2dd, AI\uc640 \uac19\uc740 \uace0\uae09 \uae30\uc220\uc744 \ud65c\uc6a9\ud558\ub294 \ubc29\uc2dd\uc73c\ub85c \uc791\ub3d9\ud569\ub2c8\ub2e4. \uc77c\ubc18\uc801\uc73c\ub85c \ub2e4\uc74c\uacfc \uac19\uc740 \ubc29\uc2dd\uc73c\ub85c \uc791\ub3d9\ud569\ub2c8\ub2e4:<\/span><\/p>\n<div id=\"attachment_16896\" style=\"width: 910px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.couchbase.com\/blog\/wp-content\/uploads\/sites\/1\/2025\/02\/image1-4.png\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-16896\" class=\"size-large wp-image-16896\" src=\"https:\/\/www.couchbase.com\/blog\/wp-content\/uploads\/sites\/1\/2025\/02\/image1-4-1024x901.png\" alt=\"A funnel displaying how the conversational analytics process works\" width=\"900\" height=\"792\" srcset=\"https:\/\/www.couchbase.com\/blog\/wp-content\/uploads\/sites\/1\/2025\/02\/image1-4-1024x901.png 1024w, https:\/\/www.couchbase.com\/blog\/wp-content\/uploads\/sites\/1\/2025\/02\/image1-4-300x264.png 300w, https:\/\/www.couchbase.com\/blog\/wp-content\/uploads\/sites\/1\/2025\/02\/image1-4-768x676.png 768w, https:\/\/www.couchbase.com\/blog\/wp-content\/uploads\/sites\/1\/2025\/02\/image1-4-1320x1161.png 1320w, https:\/\/www.couchbase.com\/blog\/wp-content\/uploads\/sites\/1\/2025\/02\/image1-4.png 1396w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/a><p id=\"caption-attachment-16896\" class=\"wp-caption-text\">\ub300\ud654\ud615 \ubd84\uc11d \ud504\ub85c\uc138\uc2a4\uc758 \uc791\ub3d9 \ubc29\uc2dd\uc744 \ubcf4\uc5ec\uc8fc\ub294 \ud37c\ub110<\/p><\/div>\n<h3><span style=\"font-weight: 400;\">1. \ub370\uc774\ud130 \uc218\uc9d1<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\uace0\uac1d \ub300\ud654(\ub370\uc774\ud130)\ub294 \ud1b5\ud654 \ub179\uc74c, \ucc44\ud305 \ub85c\uadf8, \uc774\uba54\uc77c \ub610\ub294 \uc18c\uc15c \ubbf8\ub514\uc5b4 \uc0c1\ud638 \uc791\uc6a9\uc744 \ud1b5\ud574 \uc218\uc9d1\ub429\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc785\ub825\uc5d0\ub294 \uc0ac\uc6a9\ub418\ub294 \ud50c\ub7ab\ud3fc\uc5d0 \ub530\ub77c \ud14d\uc2a4\ud2b8, \uc624\ub514\uc624 \ub610\ub294 \uc774 \ub450 \uac00\uc9c0\uac00 \ud63c\ud569\ub41c \ud615\ud0dc\uac00 \ud3ec\ud568\ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">2. \ub370\uc774\ud130 \uc804\ucc98\ub9ac<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\ud14d\uc2a4\ud2b8 \uae30\ubc18 \ub300\ud654\uc5d0\uc11c \uc218\uc9d1\ub41c \ub370\uc774\ud130\ub294 \uba3c\uc800 \ub9de\ucda4\ubc95 \uc624\ub958, \ubc18\ubcf5\ub418\ub294 \ubb38\uad6c \ub610\ub294 \uad00\ub828 \uc5c6\ub294 \uba54\uc2dc\uc9c0 \ub4f1 \uad00\ub828 \uc5c6\ub294 \uc815\ubcf4\ub97c \uc81c\uac70\ud558\uae30 \uc704\ud574 \uc815\ub9ac, \ud615\uc2dd\ud654 \ubc0f \uc138\uadf8\uba3c\ud2b8\ud654\ub429\ub2c8\ub2e4. \uc74c\uc131 \ub300\ud654\uc758 \uacbd\uc6b0 \uc74c\uc131-\ud14d\uc2a4\ud2b8 \ubcc0\ud658 \uae30\uc220\uc774 \ubd84\uc11d\uc744 \uc704\ud574 \uc624\ub514\uc624\ub97c \ud14d\uc2a4\ud2b8\ub85c \ubcc0\ud658\ud558\uace0, \ubcc0\ud658 \uacfc\uc815\uc5d0\uc11c \ubc30\uacbd \uc18c\uc74c\uc744 \uac78\ub7ec\ub0b4\uc5b4 \uc815\ud655\ub3c4\ub97c \uadf9\ub300\ud654\ud569\ub2c8\ub2e4.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">3. \uc790\uc5f0\uc5b4 \ucc98\ub9ac<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">NLP \uae30\uc220\uc740 \ud14d\uc2a4\ud2b8\uc758 \uc758\ubbf8, \uad6c\uc870 \ubc0f \ubb38\ub9e5\uc744 \uc774\ud574\ud558\ub294 \ub370 \uc0ac\uc6a9\ub429\ub2c8\ub2e4. \uc8fc\uc694 \uc791\uc5c5\uc740 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4:<\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\uac10\uc815 \ubd84\uc11d:<\/b><span style=\"font-weight: 400;\"> \uac10\uc815 \uc5b4\uc870 \uac10\uc9c0(\uae0d\uc815, \uc911\ub9bd, \ubd80\uc815)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\uc758\ub3c4 \uc778\uc2dd:<\/b><span style=\"font-weight: 400;\"> \uace0\uac1d\uc758 \uc758\ub3c4 \ud30c\uc545(\uc608: \uc9c8\ubb38 \ub610\ub294 \ubb38\uc81c \uc2e0\uace0)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\ud1a0\ud53d \ubaa8\ub378\ub9c1:<\/b><span style=\"font-weight: 400;\"> \ub300\ud654\uc5d0\uc11c \uc911\uc2ec \uc8fc\uc81c \ub610\ub294 \ubc18\ubcf5\ub418\ub294 \uc8fc\uc81c \ucd94\ucd9c\ud558\uae30<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">4. \ud328\ud134 \uc778\uc2dd \ubc0f AI \ubaa8\ub378\ub9c1<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\uba38\uc2e0\ub7ec\ub2dd \uc54c\uace0\ub9ac\uc998\uc740 \uc5ec\ub7ec \ub300\ud654\uc758 \ud328\ud134, \ud2b8\ub80c\ub4dc, \uc0c1\uad00\uad00\uacc4\ub97c \ubd84\uc11d\ud569\ub2c8\ub2e4. AI \ubaa8\ub378\uc740 \ub2e4\uc74c\uacfc \uac19\uc740 \uc8fc\uc694 \uba54\ud2b8\ub9ad\uc744 \uac10\uc9c0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4:<\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\ud3c9\uade0 \uc751\ub2f5 \uc2dc\uac04<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\ubc18\ubcf5\ub418\ub294 \ubd88\ub9cc \ub610\ub294 \uc9c8\ubb38<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\ub300\ud654 \uc911 \uac10\uc815 \uc5d0\uc2a4\uceec\ub808\uc774\uc158 \ud3ec\uc778\ud2b8<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">5. \uc2dc\uac01\ud654 \ubc0f \uc778\uc0ac\uc774\ud2b8 \uc81c\uacf5<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\ub370\uc774\ud130\uac00 \ucc98\ub9ac\ub418\uba74 \ub300\uc2dc\ubcf4\ub4dc\ub098 \ubcf4\uace0\uc11c\ub97c \ud1b5\ud574 \uc2dc\uac01\ud654\uac00 \ud45c\uc2dc\ub418\uc5b4 \uc27d\uac8c \ud574\uc11d\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc2dc\uac01\ud654\ub294 \uc774\ud574\uad00\uacc4\uc790\uac00 \ub370\uc774\ud130 \uae30\ubc18 \uc758\uc0ac \uacb0\uc815\uc744 \uc2e0\uc18d\ud558\uac8c \ub0b4\ub9ac\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc778\uc0ac\uc774\ud2b8\uc5d0\ub294 \ub2e4\uc74c\uc774 \ud3ec\ud568\ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4:<\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\uc804\uccb4 \uac10\uc131 \ud2b8\ub80c\ub4dc<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\uc77c\ubc18\uc801\uc778 \uc8fc\uc81c \ub610\ub294 \ubb38\uc81c<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\uace0\uac1d \uc11c\ube44\uc2a4 \uc0c1\ub2f4\uc6d0\uc744 \uc704\ud55c \uc131\uacfc \uc9c0\ud45c<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">6. \uc2e4\ud589 \uac00\ub2a5\ud55c \ud53c\ub4dc\ubc31 \ubc0f \uc790\ub3d9\ud654<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\ub9c8\uc9c0\ub9c9 \ub2e8\uacc4\ub294 \uc774\ub7ec\ud55c \uc778\uc0ac\uc774\ud2b8\ub97c \uc801\uc6a9\ud558\uc5ec \ube44\uc988\ub2c8\uc2a4 \uc6b4\uc601\uc744 \uac1c\uc120\ud558\ub294 \uac83\uc785\ub2c8\ub2e4. \uc608\ub97c \ub4e4\uc5b4<\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\ubc18\ubcf5\ub418\ub294 \uc9c8\ubb38\uc5d0 \ub530\ub77c FAQ \ub610\ub294 \ucc57\ubd07 \uc2a4\ud06c\ub9bd\ud2b8 \uc5c5\ub370\uc774\ud2b8\ud558\uae30<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\ub300\ud654\ud615 AI\ub97c \uc0ac\uc6a9\ud558\uc5ec \uc608\uce21 \uac00\ub2a5\ud55c \ucffc\ub9ac\uc5d0 \ub300\ud55c \uc751\ub2f5 \uc790\ub3d9\ud654\ud558\uae30<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\uc131\uacfc \uaca9\ucc28\uc5d0 \ub530\ub77c \uc0c1\ub2f4\uc6d0\uc5d0\uac8c \ub9de\ucda4\ud615 \uad50\uc721 \uc81c\uacf5<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<hr \/>\n<h2><span style=\"font-weight: 400;\">\ub300\ud654\ud615 \ubd84\uc11d \uc608\uc2dc<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\ub2e4\uc74c\uc740 \uc5ec\ub7ec \uc0b0\uc5c5 \ubd84\uc57c\uc5d0\uc11c \ub300\ud654 \ubd84\uc11d\uc774 \uace0\uac1d \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\ub294 \ub370 \uc5b4\ub5bb\uac8c \uc0ac\uc6a9\ub418\ub294\uc9c0 \ubcf4\uc5ec\uc8fc\ub294 \uba87 \uac00\uc9c0 \uc608\uc785\ub2c8\ub2e4:<\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\uace0\uac1d \uc9c0\uc6d0:<\/b><span style=\"font-weight: 400;\"> \ucc44\ud305 \ub85c\uadf8 \ub610\ub294 \ud1b5\ud654 \uae30\ub85d\uc744 \ubd84\uc11d\ud558\uc5ec \uc77c\ubc18\uc801\uc778 \uace0\uac1d \ubb38\uc81c\ub97c \ud30c\uc545\ud558\uace0, \uc0c1\ub2f4\uc6d0 \uc131\uacfc\ub97c \uce21\uc815\ud558\uba70, \uc751\ub2f5 \uc2dc\uac04\uc744 \uac1c\uc120\ud569\ub2c8\ub2e4.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.couchbase.com\/blog\/ko\/use-cases\/retail-and-ecommerce\/\"><b>\uc804\uc790\uc0c1\uac70\ub798<\/b><\/a><b>:<\/b><span style=\"font-weight: 400;\"> \ucc57\ubd07 \uc0c1\ud638\uc791\uc6a9\uc744 \uc870\uc0ac\ud558\uc5ec \uace0\uac1d \uc120\ud638\ub3c4\ub97c \ud30c\uc545\ud558\uace0, \uc81c\ud488 \ucd94\ucc9c\uc744 \ucd5c\uc801\ud654\ud558\uba70, \uc7a5\ubc14\uad6c\ub2c8 \uc774\ud0c8\uc744 \uc904\uc785\ub2c8\ub2e4.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.couchbase.com\/blog\/ko\/use-cases\/healthcare\/\"><b>\ud5ec\uc2a4\ucf00\uc5b4<\/b><\/a><b>:<\/b><span style=\"font-weight: 400;\"> \uac00\uc0c1 \uc5b4\uc2dc\uc2a4\ud134\ud2b8\uc640 \ud658\uc790\uc758 \ub300\ud654\ub97c \uac80\ud1a0\ud558\uc5ec \uc99d\uc0c1\uc744 \ucd94\uc801\ud558\uace0 \uc9c4\ub2e8 \uc815\ud655\ub3c4\ub97c \ub192\uc774\uba70 \ud658\uc790 \uce58\ub8cc\ub97c \uac1c\uc120\ud569\ub2c8\ub2e4.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.couchbase.com\/blog\/ko\/use-cases\/financial-services\/\"><b>\ubc45\ud0b9<\/b><\/a><b>:<\/b><span style=\"font-weight: 400;\"> \ucf5c\uc13c\ud130 \uc0c1\ud638\uc791\uc6a9\uc744 \ubd84\uc11d\ud558\uc5ec \uc0ac\uae30\ub97c \uac10\uc9c0\ud558\uace0, \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ud3c9\uac00\ud558\uace0, \ub300\ucd9c \ub610\ub294 \uacc4\uc815 \ubb38\uc758\ub97c \uac04\uc18c\ud654\ud569\ub2c8\ub2e4.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\ub9ac\ud14c\uc77c:<\/b><span style=\"font-weight: 400;\"> \uc18c\uc15c \ubbf8\ub514\uc5b4 \uba54\uc2dc\uc9c0 \ub610\ub294 \ub9ac\ubdf0\ub97c \ud3c9\uac00\ud558\uc5ec \ube0c\ub79c\ub4dc \uc815\uc11c\ub97c \uce21\uc815\ud558\uace0, \uc778\uae30 \uc788\ub294 \uc8fc\uc81c\ub97c \ud30c\uc545\ud558\uace0, \ub9c8\ucf00\ud305 \ucea0\ud398\uc778\uc744 \ub9de\ucda4\ud654\ud569\ub2c8\ub2e4.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.couchbase.com\/blog\/ko\/use-cases\/travel-and-hospitality\/\"><b>\uc5ec\ud589 \ubc0f \uc811\uac1d\uc5c5<\/b><\/a><span style=\"font-weight: 400;\">: \uace0\uac1d \ucc44\ud305 \ub610\ub294 \ud53c\ub4dc\ubc31\uc744 \uc5f0\uad6c\ud558\uc5ec \uc608\uc57d \ud658\uacbd\uc744 \uac1c\uc120\ud558\uace0, \uc11c\ube44\uc2a4 \ubd88\ub9cc\uc744 \ud574\uacb0\ud558\uace0, \uc624\ud37c\ub97c \uac1c\uc778\ud654\ud569\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\uc774\ub7ec\ud55c \uc0ac\ub840\ub294 \ub300\ud654 \ubd84\uc11d\uc774 \uc5b4\ub5bb\uac8c \uc6d0\uc2dc\uc801\uc778 \uc0c1\ud638\uc791\uc6a9\uc744 \uc2e4\ud589 \uac00\ub2a5\ud55c \uc778\uc0ac\uc774\ud2b8\ub85c \uc804\ud658\ud558\uc5ec \ubcf4\ub2e4 \uc2e0\uc911\ud55c \uc758\uc0ac \uacb0\uc815\uc744 \uc720\ub3c4\ud558\uace0 \uace0\uac1d\uc758 \uc0b6\uc744 \ub354 \ud3b8\ub9ac\ud558\uac8c \ub9cc\ub4dc\ub294\uc9c0 \ubcf4\uc5ec\uc90d\ub2c8\ub2e4.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">\ub300\ud654\ud615 \ubd84\uc11d\uc758 \uc0ac\uc6a9 \uc0ac\ub840<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\ub300\ud654 \ubd84\uc11d\uc740 \uc601\uc5c5 \ubc0f \uace0\uac1d \uc11c\ube44\uc2a4 \uae30\ub2a5\uc5d0\ub9cc \uc0ac\uc6a9\ub418\ub294 \uac83\uc774 \uc544\ub2d9\ub2c8\ub2e4! \uc81c\ud488 \uac1c\uc120, \ub9c8\ucf00\ud305 \ud65c\ub3d9 \ubc0f \uc870\uc9c1 \uc804\ubc18\uc758 \uaddc\uc815 \uc900\uc218\uc5d0\ub3c4 \uc0ac\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub2e4\uc74c\uc740 \ub300\ud654 \ubd84\uc11d\uc744 \uc801\uc6a9\ud560 \uc218 \uc788\ub294 \uba87 \uac00\uc9c0 \uad6c\uccb4\uc801\uc778 \ubc29\ubc95\uc785\ub2c8\ub2e4:<\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\uace0\uac1d \uacbd\ud5d8 \uac1c\uc120:<\/b><span style=\"font-weight: 400;\"> \ub300\ud654\ub97c \ubd84\uc11d\ud558\uc5ec \ubb38\uc81c\uc810\uc744 \ud30c\uc545\ud558\uace0 \ub9cc\uc871\ub3c4\ub97c \uce21\uc815\ud558\uba70 \uc11c\ube44\uc2a4 \ud488\uc9c8\uc744 \uac1c\uc120\ud569\ub2c8\ub2e4.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\uc601\uc5c5 \ucd5c\uc801\ud654:<\/b><span style=\"font-weight: 400;\"> \uc601\uc5c5 \ud1b5\ud654 \ub610\ub294 \ucc44\ud305\uc744 \uac80\ud1a0\ud558\uc5ec \uc131\uacf5\uc801\uc778 \uc804\ub7b5\uc744 \ud30c\uc545\ud558\uace0 \uc804\ud658\uc728\uc744 \uac1c\uc120\ud558\uba70 \uc601\uc5c5\ud300\uc744 \uad50\uc721\ud569\ub2c8\ub2e4.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\uc0ac\uae30 \ud0d0\uc9c0:<\/b><span style=\"font-weight: 400;\"> \uc758\uc2ec\uc2a4\ub7ec\uc6b4 \ud328\ud134\uc774\ub098 \ud0a4\uc6cc\ub4dc\uac00 \uc788\ub294\uc9c0 \ub300\ud654\ub97c \ubaa8\ub2c8\ud130\ub9c1\ud558\uc5ec \uc0ac\uae30 \ud589\uc704\ub97c \uac10\uc9c0\ud558\uace0 \ubc29\uc9c0\ud569\ub2c8\ub2e4.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\uc81c\ud488 \ud53c\ub4dc\ubc31 \ubd84\uc11d:<\/b><span style=\"font-weight: 400;\"> \uace0\uac1d \ub9ac\ubdf0\ub098 \ucc44\ud305\uc5d0\uc11c \uc778\uc0ac\uc774\ud2b8\ub97c \ucd94\ucd9c\ud558\uc5ec \uc81c\ud488 \ubb38\uc81c\ub97c \ud30c\uc545\ud558\uace0, \uac1c\uc120 \ubc29\ud5a5\uc744 \uc548\ub0b4\ud558\uba70, \uac1c\ubc1c \uc815\ubcf4\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.couchbase.com\/blog\/ko\/use-cases\/smart-personalization\/\"><b>\uac1c\uc778\ud654 \ub9c8\ucf00\ud305<\/b><\/a><b>:<\/b><span style=\"font-weight: 400;\"> \uace0\uac1d \uc0c1\ud638 \uc791\uc6a9\uc744 \ubd84\uc11d\ud558\uc5ec \ucea0\ud398\uc778, \uc624\ud37c, \uba54\uc2dc\uc9c0\ub97c \ub9de\ucda4\ud654\ud558\uc5ec \ucc38\uc5ec\ub3c4\ub97c \ub192\uc785\ub2c8\ub2e4.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\uaddc\uc815 \uc900\uc218 \ubaa8\ub2c8\ud130\ub9c1:<\/b><span style=\"font-weight: 400;\"> \ub300\ud654\uac00 \uaddc\uc81c \ud45c\uc900 \ubc0f \ud68c\uc0ac \uc815\ucc45\uc744 \uc900\uc218\ud558\ub3c4\ub85d \ubcf4\uc7a5\ud558\uc5ec \ubc95\uc801 \uc704\ud5d8\uc744 \uc904\uc785\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">\ub300\ud654\ud615 \ubd84\uc11d \uacfc\uc81c<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\ub300\ud654\ud615 \ubd84\uc11d\uc740 \uc870\uc9c1\uc774 \uc815\ubcf4\uc5d0 \uc785\uac01\ud55c \uc758\uc0ac \uacb0\uc815\uc744 \ub0b4\ub9ac\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub420 \uc218 \uc788\uc9c0\ub9cc \uc5b8\uc5b4 \ud1b5\uc5ed, \ubcf4\uc548 \ubc0f \ud1b5\ud569 \ubb38\uc81c\ub3c4 \uc218\ubc18\ud569\ub2c8\ub2e4. \ub2e4\uc74c\uc740 \uc8fc\uc758\ud574\uc57c \ud560 \uc0ac\ud56d\uc758 \ubaa9\ub85d\uc785\ub2c8\ub2e4:<\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\ub370\uc774\ud130 \ud488\uc9c8 \ubc0f \uc815\ud655\uc131:<\/b><span style=\"font-weight: 400;\"> \ubd88\uc644\uc804\ud558\uac70\ub098 \ub178\uc774\uc988\uac00 \ub9ce\uac70\ub098 \uc77c\uad00\uc131\uc774 \uc5c6\ub294 \ub300\ud654 \ub370\uc774\ud130\ub294 \ubd80\uc815\ud655\ud55c \uc778\uc0ac\uc774\ud2b8\ub85c \uc774\uc5b4\uc9c8 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\uc5b8\uc5b4\uc758 \ubcf5\uc7a1\uc131:<\/b><span style=\"font-weight: 400;\"> \uc18d\uc5b4, \uc5b5\uc591, \ubc29\uc5b8, \ub2e4\uad6d\uc5b4 \uc0c1\ud638 \uc791\uc6a9\uc73c\ub85c \uc778\ud574 NLP \uc2dc\uc2a4\ud15c\uc774 \ub300\ud654\ub97c \uc815\ud655\ud558\uac8c \ud574\uc11d\ud558\ub294 \uac83\uc774 \uc5b4\ub824\uc6b8 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\ucee8\ud14d\uc2a4\ud2b8 \uc774\ud574:<\/b><span style=\"font-weight: 400;\"> AI \uc2dc\uc2a4\ud15c\uc740 \uc5ec\uc804\ud788 \uc5b4\uc870, \ud48d\uc790, \ub0b4\ud3ec\ub41c \uc758\ubbf8 \ub4f1 \ub300\ud654\uc758 \uc804\uccb4 \ub9e5\ub77d\uc744 \ud30c\uc545\ud558\ub294 \ub370 \uc5b4\ub824\uc6c0\uc744 \uacaa\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\uac1c\uc778\uc815\ubcf4 \ubcf4\ud638 \ubc0f \ubcf4\uc548:<\/b><span style=\"font-weight: 400;\"> \ubbfc\uac10\ud55c \uace0\uac1d \ub370\uc774\ud130\ub97c \ucde8\uae09\ud558\ub824\uba74 GDPR \ubc0f CCPA\uc640 \uac19\uc740 \ub370\uc774\ud130 \ubcf4\ud638 \uaddc\uc815\uc744 \uc5c4\uaca9\ud558\uac8c \uc900\uc218\ud574\uc57c \ud569\ub2c8\ub2e4.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\uae30\uc874 \uc2dc\uc2a4\ud15c\uacfc\uc758 \ud1b5\ud569:<\/b><span style=\"font-weight: 400;\"> \ub300\ud654\ud615 \ubd84\uc11d\uc744 \ub808\uac70\uc2dc \ub3c4\uad6c\ub098 \ud50c\ub7ab\ud3fc\uacfc \uacb0\ud569\ud558\ub294 \uac83\uc740 \uae30\uc220\uc801\uc73c\ub85c \ubcf5\uc7a1\ud558\uace0 \ub9ac\uc18c\uc2a4 \uc9d1\uc57d\uc801\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\uc2e4\uc2dc\uac04 \ucc98\ub9ac:<\/b><span style=\"font-weight: 400;\"> \uc2e4\uc2dc\uac04\uc73c\ub85c \ub300\ud654\ub97c \ubd84\uc11d\ud558\ub824\uba74 \ub192\uc740 \uc5f0\uc0b0 \ub2a5\ub825\uacfc \uc9e7\uc740 \uc9c0\uc5f0 \uc2dc\uac04\uc774 \ud544\uc694\ud55c\ub370, \uc774\ub294 \ub2ec\uc131\ud558\uae30 \uc5b4\ub824\uc6b8 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\ud655\uc7a5\uc131:<\/b><span style=\"font-weight: 400;\"> \uc5ec\ub7ec \ucc44\ub110\uc5d0\uc11c \ub300\ub7c9\uc758 \ub300\ud654 \ub370\uc774\ud130\ub97c \uad00\ub9ac\ud558\uace0 \ubd84\uc11d\ud558\ub294 \uc791\uc5c5\uc740 \ub9ac\uc18c\uc2a4\uc5d0 \ubd80\ub2f4\uc744 \uc904 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<hr \/>\n<h2><span style=\"font-weight: 400;\">\ub300\ud654\ud615 \ubd84\uc11d \uc18c\ud504\ud2b8\uc6e8\uc5b4 \ubc0f \ub3c4\uad6c<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\ub2e4\uc74c\uc740 \uae30\uc5c5\uc774 \uace0\uac1d\uacfc\uc758 \uc0c1\ud638\uc791\uc6a9\uc744 \ubd84\uc11d\ud558\uace0 \ucd5c\uc801\ud654\ud558\ub294 \ub370 \uc0ac\uc6a9\ud558\ub294 \uc778\uae30 \uc788\ub294 \ub300\ud654 \ubd84\uc11d \uc18c\ud504\ud2b8\uc6e8\uc5b4 \ubc0f \ub3c4\uad6c \ubaa9\ub85d\uc785\ub2c8\ub2e4:<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">1. \uc74c\uc131-\ud14d\uc2a4\ud2b8 \ubcc0\ud658 \ud50c\ub7ab\ud3fc<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\uc774\ub7ec\ud55c \ub3c4\uad6c\ub294 \ucd94\uac00 \ubd84\uc11d\uc744 \uc704\ud574 \uc74c\uc131 \ub300\ud654\ub97c \ud14d\uc2a4\ud2b8\ub85c \ubcc0\ud658\ud569\ub2c8\ub2e4.<\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/cloud.google.com\/speech-to-text\"><b>Google \uc74c\uc131-\ud14d\uc2a4\ud2b8 \ubcc0\ud658<\/b><\/a><b>:<\/b><span style=\"font-weight: 400;\"> \uc5ec\ub7ec \uc5b8\uc5b4\uc640 \uc545\uc13c\ud2b8\ub97c \uc9c0\uc6d0\ud558\uc5ec \uc815\ud655\ud55c \ud544\uc0ac\ubcf8\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/aws.amazon.com\/transcribe\/\"><b>\uc544\ub9c8\uc874 \ud2b8\ub79c\uc2a4\ud06c\ub77c\uc774\ube0c<\/b><\/a><b>:<\/b><span style=\"font-weight: 400;\"> \ucf5c\uc13c\ud130 \ubd84\uc11d \ubc0f \uae30\ud0c0 \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc744 \uc704\ud574 \uc124\uacc4\ub41c \uc624\ub514\uc624 \ud30c\uc77c\uc744 \ud14d\uc2a4\ud2b8\ub85c \ubcc0\ud658\ud569\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">2. \uace0\uac1d \uc0c1\ud638\uc791\uc6a9 \ubd84\uc11d \ub3c4\uad6c<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\ud1b5\ud654, \ucc44\ud305, \uc774\uba54\uc77c \ub4f1\uc758 \ucc44\ub110\uc5d0\uc11c \ub300\ud654\ub97c \ubd84\uc11d\ud558\uae30 \uc704\ud55c \uc804\ubb38 \ub3c4\uad6c\uc785\ub2c8\ub2e4.<\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\ucf5c\ub9c8\uc774\ub108 \uc720\ub808\uce74:<\/b><span style=\"font-weight: 400;\"> \uc74c\uc131 \ubc0f \ud14d\uc2a4\ud2b8 \uc0c1\ud638\uc791\uc6a9\uc744 \ubd84\uc11d\ud558\uc5ec \uace0\uac1d \uac10\uc815, \ud2b8\ub80c\ub4dc, \uc0c1\ub2f4\uc6d0 \uc131\uacfc\uc5d0 \ub300\ud55c \uc778\uc0ac\uc774\ud2b8\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>NICE \ub125\uc2dc\ub514\uc544:<\/b><span style=\"font-weight: 400;\"> \uc74c\uc131 \uc778\uc2dd, \uac10\uc815 \ubd84\uc11d, \uaddc\uc815 \uc900\uc218 \ucd94\uc801 \uae30\ub2a5\uc744 \uac16\ucd98 \uace0\uae09 \ub300\ud654 \ubd84\uc11d \uae30\ub2a5\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">3. AI \uae30\ubc18 NLP \ub3c4\uad6c<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\uc774\ub7ec\ud55c \ub3c4\uad6c\ub294 \uace0\uac1d \ub300\ud654\uc5d0\uc11c \uc5b8\uc5b4, \uac10\uc815, \uc758\ub3c4\ub97c \uc774\ud574\ud558\ub294 \ub370 \uc911\uc810\uc744 \ub461\ub2c8\ub2e4.<\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>IBM \uc653\uc2a8 \uc790\uc5f0\uc5b4 \uc774\ud574:<\/b><span style=\"font-weight: 400;\"> \uac10\uc815, \uac10\uc815, \ud0a4\uc6cc\ub4dc \ubc0f \uce74\ud14c\uace0\ub9ac\uc5d0 \ub300\ud55c \ud14d\uc2a4\ud2b8\ub97c \ubd84\uc11d\ud569\ub2c8\ub2e4.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Google \ub300\ud654 \ud750\ub984<\/b><span style=\"font-weight: 400;\">: \ucc57\ubd07 \uad6c\ucd95 \ubc0f \uc0ac\uc6a9\uc790 \uc758\ub3c4 \ubd84\uc11d\uc744 \uc704\ud55c \ub300\ud654\ud615 AI \ud50c\ub7ab\ud3fc\uc785\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">4. \ucee8\ud0dd \uc13c\ud130 \ubd84\uc11d \ud50c\ub7ab\ud3fc<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\uc774\ub7ec\ud55c \ub3c4\uad6c\ub294 \ucee8\ud0dd \uc13c\ud130\uc758 \uc131\uacfc\ub97c \ubaa8\ub2c8\ud130\ub9c1\ud558\uace0 \uac1c\uc120\ud558\uae30 \uc704\ud574 \ud2b9\ubcc4\ud788 \uc81c\uc791\ub418\uc5c8\uc2b5\ub2c8\ub2e4.<\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Genesys Cloud CX:<\/b><span style=\"font-weight: 400;\"> AI \uae30\ubc18 \uc778\uc0ac\uc774\ud2b8\ub97c \ud1b5\ud574 \uc634\ub2c8\ucc44\ub110 \ubd84\uc11d\uc744 \uc81c\uacf5\ud558\uc5ec \uc0c1\ub2f4\uc6d0\uacfc \uace0\uac1d \uc0c1\ud638 \uc791\uc6a9\uc744 \uce21\uc815\ud569\ub2c8\ub2e4.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Zendesk Explore:<\/b><span style=\"font-weight: 400;\"> \uc5ec\ub7ec \ucc44\ub110\uc5d0\uc11c \uace0\uac1d \uc11c\ube44\uc2a4 \uc0c1\ud638\uc791\uc6a9\uc5d0 \ub300\ud55c \ubcf4\uace0 \ubc0f \ubd84\uc11d\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">5. \uac10\uc815 \ubc0f \uac10\uc815 \ubd84\uc11d \ub3c4\uad6c<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\uc774\ub7ec\ud55c \ub3c4\uad6c\ub294 \uace0\uac1d\uc758 \uac10\uc815\uacfc \uc815\uc11c\ub97c \uac10\uc9c0\ud558\ub294 \ub370 \uc911\uc810\uc744 \ub461\ub2c8\ub2e4.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Qualtrics XM:<\/b><span style=\"font-weight: 400;\"> \ub300\ud654 \ubd84\uc11d\uacfc \uac10\uc815 \ubd84\uc11d\uc744 \uacb0\ud569\ud558\uc5ec \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \uce21\uc815\ud569\ub2c8\ub2e4.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\uba54\ub2ec\ub9ac\uc544:<\/b><span style=\"font-weight: 400;\"> \ud14d\uc2a4\ud2b8 \ubc0f \uc74c\uc131 \ubd84\uc11d\uc744 \uc0ac\uc6a9\ud558\uc5ec \uace0\uac1d\uc758 \uac10\uc815\uc744 \ud3c9\uac00\ud558\uace0 \uacbd\ud5d8\uc744 \uac1c\uc120\ud569\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">6. \uc18c\uc15c \ubbf8\ub514\uc5b4 \ubc0f \ud53c\ub4dc\ubc31 \ubd84\uc11d<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\uc774\ub7ec\ud55c \ub3c4\uad6c\ub294 \uc18c\uc15c \ubbf8\ub514\uc5b4 \ub610\ub294 \ud53c\ub4dc\ubc31 \ud50c\ub7ab\ud3fc\uc758 \ub300\ud654\ub97c \ubd84\uc11d\ud569\ub2c8\ub2e4.<\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Sprinklr:<\/b><span style=\"font-weight: 400;\"> \uc18c\uc15c \ubbf8\ub514\uc5b4 \ub300\ud654\ub97c \ucd94\uc801\ud558\uace0 \uace0\uac1d \uac10\uc815\uc744 \ubd84\uc11d\ud569\ub2c8\ub2e4.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Hootsuite \uc778\uc0ac\uc774\ud2b8:<\/b><span style=\"font-weight: 400;\"> \ube0c\ub79c\ub4dc \uc778\uc9c0\ub3c4 \ubaa8\ub2c8\ud130\ub9c1\uc744 \uc704\ud55c \uc18c\uc15c \ub9ac\uc2a4\ub2dd \ubc0f \ubd84\uc11d \uae30\ub2a5\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">7. \ub300\ud654\ud615 \uc778\uc0ac\uc774\ud2b8\ub97c \uc704\ud55c \ub370\uc774\ud130 \uc2dc\uac01\ud654 \ub3c4\uad6c<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\uc774\ub7ec\ud55c \ub3c4\uad6c\ub294 \ub300\ud654 \ub370\uc774\ud130\ub97c \uc2dc\uac01\ud654\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4.<\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.couchbase.com\/blog\/ko\/products\/analytics\/\"><b>\uce74\uc6b0\uce58\ubca0\uc774\uc2a4 \uc560\ub110\ub9ac\ud2f1\uc2a4<\/b><\/a><b>: <\/b><span style=\"font-weight: 400;\">\ub300\ud654\ud615 \ub370\uc774\ud130 \uc2dc\uac01\ud654\ub97c \uc704\ud574 \uc790\uc5f0\uc5b4 \uc9c8\ubb38\uc744 \ub0b4\ubcf4\ub0c5\ub2c8\ub2e4.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Microsoft Power BI:<\/b><span style=\"font-weight: 400;\"> \ub300\ud654\ud615 \ubd84\uc11d \ud50c\ub7ab\ud3fc\uacfc \ud1b5\ud569\ud558\uc5ec \uba85\ud655\ud55c \ubcf4\uace0 \ubc0f \ud2b8\ub80c\ub4dc\ub97c \ud655\uc778\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">\ucd5c\uc885 \uc694\uc810<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\ub300\ud654\ud615 \ubd84\uc11d\uc740 \ube44\uc815\ud615 \uc2e4\uc2dc\uac04 \uace0\uac1d \uc0c1\ud638 \uc791\uc6a9\uc5d0 \ucd08\uc810\uc744 \ub9de\ucdb0 \uc778\uc0ac\uc774\ud2b8\ub97c \ucd94\ucd9c\ud568\uc73c\ub85c\uc368 \uae30\uc874 \ubd84\uc11d\uc744 \ud655\uc7a5\ud569\ub2c8\ub2e4. \ub300\ud654 \ubd84\uc11d\uc740 \uc790\uc5f0\uc5b4 \ucc98\ub9ac\uc640 \uba38\uc2e0 \ub7ec\ub2dd\uc744 \uc0ac\uc6a9\ud558\uc5ec \uace0\uac1d\uc758 \uc694\uad6c\ub97c \uc2ec\uce35\uc801\uc73c\ub85c \ubd84\uc11d\ud558\uace0, \uacbd\ud5d8\uc744 \uac1c\uc120\ud558\uba70, \ub370\uc774\ud130 \uae30\ubc18\uc758 \uc758\uc0ac \uacb0\uc815\uc744 \ub0b4\ub9b4 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4. \uc601\uc5c5, \uace0\uac1d \uc9c0\uc6d0, \ub9c8\ucf00\ud305, \uc81c\ud488 \uad00\ub9ac \ub4f1 \ub9ce\uc740 \ud300\uc5d0\uc11c \ub300\ud654 \ubd84\uc11d\uc744 \ud1b5\ud574 \uc5bb\uc740 \uc778\uc0ac\uc774\ud2b8\ub97c \ud65c\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud558\uc9c0\ub9cc \uc774\ub97c \ucd5c\ub300\ud55c \ud65c\uc6a9\ud558\ub824\uba74 \ub370\uc774\ud130 \ud488\uc9c8, \uac1c\uc778\uc815\ubcf4 \ubcf4\ud638 \ubb38\uc81c, \uc5b8\uc5b4 \ubcf5\uc7a1\uc131 \ub4f1\uc758 \ubb38\uc81c\ub97c \uc0ac\uc804\uc5d0 \ud574\uacb0\ud558\ub294 \uac83\uc774 \uc911\uc694\ud569\ub2c8\ub2e4. \uc62c\ubc14\ub978 \ub3c4\uad6c\ub97c \uc0ac\uc6a9\ud558\uba74 \uc774\ub7ec\ud55c \uc7a5\uc560\ubb3c\uc744 \uadf9\ubcf5\ud558\uace0 \ub300\ud654 \ubd84\uc11d\uc744 \ud1b5\ud574 \uace0\uac1d \ub9cc\uc871\uc744 \uc720\uc9c0\ud558\uace0 \uc870\uc9c1\uc758 \uc131\uc7a5\uc744 \ucd09\uc9c4\ud558\uba70 \uacbd\uc7c1\ub825\uc744 \uc720\uc9c0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>What is conversational analytics? Conversational analytics refers to the process of analyzing spoken or written interactions between individuals and systems, such as customer service chats, voice assistants, or social media conversations. By leveraging natural language processing (NLP) and machine learning, [&hellip;]<\/p>\n","protected":false},"author":75185,"featured_media":16897,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1814,1815,2294,2389,1812],"tags":[2317,2079,9911],"ppma_author":[9163],"class_list":["post-16895","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-application-design","category-best-practices-and-tutorials","category-analytics","category-solutions","category-n1ql-query","tag-insights","tag-natural-language","tag-personalized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>What is Conversational Analytics? 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