{"id":8822,"date":"2020-06-25T03:09:28","date_gmt":"2020-06-25T10:09:28","guid":{"rendered":"https:\/\/www.couchbase.com\/blog\/?p=8822"},"modified":"2025-05-23T13:05:36","modified_gmt":"2025-05-23T20:05:36","slug":"support-onboarding-training","status":"publish","type":"post","link":"https:\/\/www.couchbase.com\/blog\/es\/support-onboarding-training\/","title":{"rendered":"Incorporaci\u00f3n de empresas al soporte de Couchbase"},"content":{"rendered":"<p><span style=\"font-weight: 400\">Nos complace anunciar la introducci\u00f3n de un nuevo curso de formaci\u00f3n para ayudar a su empresa con\u00a0<\/span><a href=\"https:\/\/couchbase.learnupon.com\/store\/839016-cb080-couchbase-enterprise-support-onboarding\"><span style=\"font-weight: 400\">Incorporaci\u00f3n al soporte de Couchbase<\/span><\/a><span style=\"font-weight: 400\">. Esta oferta gratuita en l\u00ednea est\u00e1 dise\u00f1ada e impartida por nuestros ingenieros de Soporte T\u00e9cnico m\u00e1s experimentados. Su objetivo es garantizar que sigamos ofreciendo a nuestros clientes la mejor experiencia de asistencia posible.<\/span><\/p>\n<p><span style=\"font-weight: 400\">En Couchbase atacar problemas dif\u00edciles es uno de nuestros <\/span><a href=\"https:\/\/www.couchbase.com\/blog\/es\/our-couchbase-values\/\"><span style=\"font-weight: 400\">valores fundamentales<\/span><\/a><span style=\"font-weight: 400\">.  Nos enorgullece ser la plataforma NoSQL elegida para ejecutar las aplicaciones de misi\u00f3n cr\u00edtica de las mayores empresas del mundo. Nos encanta el reto y estamos bien equipados para afrontarlo con nuestra experiencia y conocimientos.  Si necesita la asistencia del equipo de soporte, queremos estar en condiciones de lograr el resultado adecuado en el menor tiempo posible.<\/span><\/p>\n<p><span style=\"font-weight: 400\">El curso de formaci\u00f3n se divide en varios m\u00f3dulos de unos 5 minutos de duraci\u00f3n cada uno.  Los m\u00f3dulos est\u00e1n dise\u00f1ados para garantizar que su relaci\u00f3n con nuestro equipo de asistencia sea \u00e1gil y eficaz. El curso abarca temas como:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">C\u00f3mo registrarse y levantar una multa.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">La informaci\u00f3n que necesitamos para gestionar su caso con eficacia.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Utilizar nuestras herramientas de captura de datos por primera vez para acelerar la asistencia.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Orientaci\u00f3n adicional para cuestiones de impacto.<\/span><\/li>\n<\/ul>\n<p>Como siempre en Couchbase nos esforzamos por ser lo m\u00e1s eficientes posible. Este nuevo curso dura s\u00f3lo 30 minutos. Se recomienda para cualquier persona dentro de su empresa con la responsabilidad de administrar y mantener un conjunto de software Couchbase.<\/p>\n<p><span style=\"font-weight: 400\">Nos sentimos honrados por la confianza que deposita en nosotros para gestionar sus cargas de trabajo cr\u00edticas. No esperamos que tenga que interactuar con nuestra organizaci\u00f3n de soporte con demasiada frecuencia, pero si lo hace, sepa que estamos listos para servirle. Con este nuevo curso de formaci\u00f3n esperamos que cualquier interacci\u00f3n sea fluida y nos permita ofrecerle la soluci\u00f3n m\u00e1s r\u00e1pida. <\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>We are delighted to announce the introduction of a brand new training course to assist your Enterprise with\u00a0Onboarding to Couchbase Support. This free, online offering is designed and delivered by our most experienced Technical Support engineers. 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