{"id":4381,"date":"2017-12-18T11:08:47","date_gmt":"2017-12-18T19:08:47","guid":{"rendered":"https:\/\/www.couchbase.com\/blog\/?p=4381"},"modified":"2025-07-07T12:46:09","modified_gmt":"2025-07-07T19:46:09","slug":"supporting-another-record-breaking-black-friday-cyber-monday","status":"publish","type":"post","link":"https:\/\/www.couchbase.com\/blog\/es\/supporting-another-record-breaking-black-friday-cyber-monday\/","title":{"rendered":"Apoyando otro Black Friday y Cyber Monday de r\u00e9cord"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Me complace informar que no tenemos nada que informar. Una vez m\u00e1s, el soporte de Couchbase estaba totalmente preparado para proporcionar respuestas inmediatas a eventos importantes durante el fin de semana del Black Friday\/Cyber Monday. Ensillamos, fuimos en alerta m\u00e1xima - s\u00f3lo para haber sido recibidos con absolutamente ning\u00fan problema que atender.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">En cada uno de los tres a\u00f1os que llevo en Couchbase, hemos dise\u00f1ado meticulosos programas de cobertura para el fin de semana largo del Black Friday. Nos aseguramos de que haya un equipo m\u00ednimo durante el jueves y el viernes de Acci\u00f3n de Gracias en horario estadounidense. Proporcionamos recursos secundarios y terciarios \"de guardia\" en caso de que se produzca alg\u00fan acontecimiento importante. Programamos cuidadosamente la gesti\u00f3n de apoyo para que est\u00e9 totalmente disponible durante todo el fin de semana para gestionar cualquier acontecimiento importante. Por \u00faltimo, tenemos a toda la direcci\u00f3n de Ingenier\u00eda en alerta si un problema requiere ese nivel de asistencia. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Obviamente, esta planificaci\u00f3n no s\u00f3lo nos tranquiliza a nosotros mismos, ya que estamos preparados para ofrecer un soporte r\u00e1pido y exhaustivo en caso de que alguno de nuestros clientes tenga un problema grave, sino que, lo que es m\u00e1s importante, proporciona una gran tranquilidad a nuestros clientes, entre los que se incluyen eBay, Neiman Marcus, Tesco, Best Buy, Tommy Hilfiger y Dixon's Carphone, por nombrar s\u00f3lo algunos. Cada una de estas cuentas utiliza Couchbase en su ruta cr\u00edtica para el compromiso con el cliente, y cada una sufrir\u00eda da\u00f1os tanto en sus finanzas como en su marca si tuvieran un fallo importante o una degradaci\u00f3n del rendimiento durante el periodo del Black Friday.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Reflexionando sobre tres a\u00f1os de tanta paz y armon\u00eda en estos periodos de Black Friday, no puedo evitar pensar que todos deber\u00edamos reconocer algunas cosas que significa un rendimiento tan s\u00f3lido. Es un fiel reflejo de la colaboraci\u00f3n entre los departamentos de ingenier\u00eda, asistencia y campo, que trabajan con nuestros clientes para garantizar que lo hacemos bien.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">El departamento de ingenier\u00eda sigue mejorando el rendimiento, al tiempo que contin\u00faa proporcionando el alt\u00edsimo nivel de estabilidad y elasticidad de Couchbase en cada nueva versi\u00f3n, al tiempo que ofrece una mir\u00edada de nuevas capacidades.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">As\u00ed, los clientes pueden prepararse para los picos de carga y escalar en funci\u00f3n de esas necesidades sin que ello afecte a sus clusters de producci\u00f3n.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Nuestros equipos de campo trabajan estrechamente con nuestros clientes m\u00e1s grandes en la temporada del Black Friday para asegurarse de que los clientes est\u00e1n evaluando la capacidad actual y la carga prevista para garantizar la preparaci\u00f3n del cl\u00faster.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">El equipo de asistencia hace un excelente trabajo colaborando estrechamente con nuestros clientes para asegurarse de que cualquier problema que puedan tener y que pueda afectarles se resuelva antes del evento.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Couchbase es una empresa especial, y el equipo de Couchbase no tiene parang\u00f3n en nuestro sector. Es un privilegio trabajar con un equipo tan extraordinario y poder ofrecer no solo satisfacci\u00f3n al cliente, sino euforia al cliente.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a1Por unas pr\u00f3ximas fiestas en paz!<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>I&#8217;m happy to report that we have nothing to report. Once again, Couchbase Support was fully prepared to provide immediate, all hands responses to major events over the insanely busy, make-or-break shopping extravaganza known as the Black Friday\/Cyber Monday weekend. [&hellip;]<\/p>","protected":false},"author":9774,"featured_media":4382,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[1815],"tags":[],"ppma_author":[9060],"class_list":["post-4381","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-best-practices-and-tutorials"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v26.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Support Another Record-Breaking Black Friday &amp; Cyber Monday<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.couchbase.com\/blog\/es\/supporting-another-record-breaking-black-friday-cyber-monday\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Supporting Another Record-Breaking Black Friday and Cyber Monday\" \/>\n<meta property=\"og:description\" content=\"I&#8217;m happy to report that we have nothing to report. 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