Presentation

Creating a Real Time Large Scale Analytics Platform with Couchbase

Ido Shilon of LivePerson Presented at Couchbase SF 2013

The LivePerson platform enables over 8,500 global businesses to intelligently engage with more than 450 million users a month. In order to get to this scale, LivePerson needed a fast, high throughput infrastructure that would enable them to build a real time analytics and provide insights for their customers. In this session, Ido Shilon will discuss LivePerson’s project to re-architect their LiveEngage platform backend, with a focus on their decision to use NoSQL technologies, the challenges encountered, and the lessons learned.