[MB-3688] membase server failed to start on windows with PGP Desktop pre-installed. Created: 25/Apr/11  Updated: 09/Jan/13  Resolved: 27/Apr/11

Status: Closed
Project: Couchbase Server
Component/s: installer
Affects Version/s: 1.6.5.3
Fix Version/s: 1.7 GA
Security Level: Public

Type: Bug Priority: Major
Reporter: Thuan Nguyen Assignee: Bin Cui
Resolution: Won't Fix Votes: 0
Labels: 1.6.5.3-release-notes, 1.7.0-release-notes, 1.7.1-release-notes
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified
Environment: Windows XP 32bit

Attachments: Zip Archive ns-diag-20110425115150.txt.zip    
Flagged:
Release Note

 Description   
Download and Install PGP Desktop on Windows XP 32bit from the link below.
http://www.pgp.com/downloads/desktoptrial/desktoptrial2.html
Install membase server 1.6.5.3
Go through initial setup
Open monitor page, see the error in communication.
http://screencast.com/t/7ZPLfQW8z

 Comments   
Comment by Farshid Ghods (Inactive) [ 25/Apr/11 ]
diags attached.


Comment by Bin Cui [ 27/Apr/11 ]
On Windows XP, erlang cannot run correctly when PGP is installed, even if all PGP services are stopped. But if PGP is uninstalled, erlang will run correctly.


TCPView reveals that erlang keeps opening and closing a monitoring TCP port 11210, which is used by memcached process.

We don't have similar behavior on Windows 7 32bit when both membase and PGP installed.
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