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MembaseServer: Erlang machine seems to die continously, not restarted.

8 replies [Last post]
Tue, 07/12/2011 - 21:51
dplaskon
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I've seen this message in my event viewer a few times (3 times over the past 4 months), after which the membase service seems to tank completely until I manually restart the service on my server.

This has happened with the 1.6.X releases and appears to be happening again with 1.7 (this is the first time since I upgraded, so I was hoping this was resolved).

Breakdown of what I'm running:

- Windows 2008 R2 Standard with 12 GB of RAM
- Single Membase Server instance (currently 1.7) with a single data bucket given 3GB of quota

If there's anything further I can add to aid in troubleshooting, please let me know.

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Wed, 07/13/2011 - 08:53
perry
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Can you please run "C:\Program Files\Membase Server\bin\mbcollect_info" and send the resulting file to perry@couchbase.com?

Thanks!

Perry

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Wed, 07/13/2011 - 09:04
dplaskon
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Sure thing; on its way.

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Fri, 07/15/2011 - 13:31
perry
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THanks Dan, I got the logs and found an error that I"m sending over to our engineers for further analysis.

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Sun, 07/17/2011 - 19:22
mowen
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I also got this problem, and send mail to u,perry~
please fix this stuff hurry up,thx!

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Mon, 07/18/2011 - 16:59
spark
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n/a

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Tue, 07/19/2011 - 11:09
perry
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Dan/mowen,
There seems to be a bug with gathering disk stats on Windows. Can you confirm whether there are any symlinks in the path to your data files?

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Thu, 07/21/2011 - 05:42
dplaskon
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Perry,

Not that I know of (I don't recall creating any) - is there some way I could confirm this for you?

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Thu, 07/21/2011 - 13:50
perry
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Likely not if you didn't do anything manually. We're still digging into the logs, I'll let you know if anything else pops up.

Perry

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