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Home | Forums | Membase | Memcached Server 1.0.3

MembaseServer Won't Start

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Mon, 08/16/2010 - 10:17
boxerab
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followed by:

The NorthScaleServer service terminated with the following error:
The process terminated unexpectedly.

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Mon, 08/16/2010 - 10:18
boxerab
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more background:

1) windows firewall is turned off
2) there is a second server in the cluster. this server is running on a VM on the problem machine, so this second server is never running when the first server starts up.

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Mon, 08/16/2010 - 10:33
boxerab
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also, if I try running northscale console (which is on port 8090, since 8080 is taken) then the service crashes.

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Mon, 08/16/2010 - 10:35
Perry Krug
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Ahh, we've definitely seen issues with a node that is part of a cluster coming up when other nodes in the cluster are completely inaccessible. It's being fixed for the next version...

Can you make sure both servers are up and retry?

Perry

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Mon, 08/16/2010 - 13:56
boxerab
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Thanks, Perry. Because one is a VM running on the first, I can't do that, but I am happy to wait for the next release. Do you know when that may be?

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Mon, 08/16/2010 - 14:28
Perry Krug
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Our 1.6 release is currently scheduled for the end of Sept. I may be able to get you a beta version before then, email me on the side: perry -at - northscale -dot- com and we can coordinate if you're interested.

Perry

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Tue, 08/24/2010 - 15:00
mastermaq
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I had this issue running the latest release. I would start the service, and it would run for a second or two, then it would automatically stop. The error message in the Event Viewer was this:

Quote:
NorthScaleServer: Erlang machine stopped instantly (distribution name conflict?). The service is not restarted, ignoring OnFail option.

I managed to get it working by deleting [B]config.dat[/B] in the following location:

Quote:
C:\Program Files\NorthScale\Memcached Server\config\ns_1

I'm not sure why that worked, or what happened to the config.dat.

Actually I didn't delete it the first time, I simply renamed it "config.dat.old". When I started the service again, it created a new config.dat. I have attached the "config.dat.old" file in case you can figure out from it what went wrong.

Thanks!

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Tue, 08/24/2010 - 15:06
Perry Krug
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We can't really see much from the config file, but I'll take a look at the logs if you want to attach them (dump_logs.bat). That error message is the same one we've seen a few time and while we're still tracking it down, it seems to be related to:
-Firewall issues (either Windows firewall or ICS client)
-IP address of the server changing from what was originally configured

Do you know if either of these apply to your situation?

Thanks.

Perry

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Consider purchasing enterprise-level support from Membase: http://www.membase.com/products-and-services/overview
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Tue, 08/24/2010 - 16:09
mastermaq
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Ah, yeah I'm guessing it's the IP address changing then. Was trying this on my development laptop - doesn't use a static IP.

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Tue, 08/24/2010 - 16:15
Perry Krug
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Yes, that's a known issue for us and something we will be addressing in a later release.

Perry

__________________

Forum support is great for free but sometimes you need a guaranteed response time and dedicated resources for your questions or issues.
Consider purchasing enterprise-level support from Membase: http://www.membase.com/products-and-services/overview
Call or email "sales -at- membase -dot- com" today!

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