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Home | Forums | Membase | Membase Server 1.6.x

Crashing after creating a new bucket

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Mon, 09/20/2010 - 11:27
btb
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Joined: 09/20/2010
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Hello,

First of all, very nice product and I look forward to seeing the next beta(when is that btw?) :)

Now for the bug report:

I have installed beta3 on windows. I have allocated 1 GB of ram, and given the "default" bucket 500mb. This seems to work OK. The problem arises when I create a new bucket and give it the other 500mb of free ram. Then memcached.exe seems to crash and continually restart every 10-20 seconds. The crashing stops when i delete the new bucket again.

Here is the error windows reports if that helps:

Problem signature:
Problem Event Name: APPCRASH
Application Name: memcached.exe
Application Version: 0.0.0.0
Application Timestamp: 4c7b470f
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e03824
Exception Code: c0000005
Exception Offset: 0006021e
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1030
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

Best regards,
Bo

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Mon, 09/20/2010 - 11:55
Perry Krug
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Joined: 06/02/2010
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Thanks Bo!

Beta 4 will be out very shortly (in the next day or so is the plan).

We've fixed a number of issues, specifically on Windows as well so this may very well be fixed already.

To confirm, can you run the "browse_logs" executable which is in "C:\Program Files (x86)\NorthScale\Server\bin" and send over the output?

Thanks

Perry

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Mon, 09/20/2010 - 12:47
btb
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Certainly, I have emailed the log file to your feedback email adress.

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Mon, 09/20/2010 - 13:25
Perry Krug
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Thanks, we will review that and let you know whether it is a known issue and whether or not it is fixed already.

Perry

__________________

Forum support is great for free but sometimes you need a guaranteed response time and dedicated resources for your questions or issues.
Consider purchasing enterprise-level support from Membase: http://www.membase.com/products-and-services/overview
Call or email "sales -at- membase -dot- com" today!

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Mon, 09/20/2010 - 15:49
Perry Krug
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Thanks again for that Bo. It looks very much like one of the issues we've already fixed in beta 4. Thanks so much for your help, you'll be alerted when beta 4 is available and I would certainly appreciate your help in verifying this issue.

Thanks.

Perry

__________________

Forum support is great for free but sometimes you need a guaranteed response time and dedicated resources for your questions or issues.
Consider purchasing enterprise-level support from Membase: http://www.membase.com/products-and-services/overview
Call or email "sales -at- membase -dot- com" today!

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Thu, 09/23/2010 - 09:27
Perry Krug
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Bo, we released beta 4 this morning. If you have a chance, please download it and make sure that this has been resolved for you.

Thanks so much.

Perry

__________________

Forum support is great for free but sometimes you need a guaranteed response time and dedicated resources for your questions or issues.
Consider purchasing enterprise-level support from Membase: http://www.membase.com/products-and-services/overview
Call or email "sales -at- membase -dot- com" today!

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Thu, 09/23/2010 - 10:39
btb
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Joined: 09/20/2010
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I have installed beta4 and it appears the problem has been fixed. Will do some more testing during the weekend.

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Thu, 09/23/2010 - 11:17
Perry Krug
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Great to hear, thanks so much.

Perry

__________________

Forum support is great for free but sometimes you need a guaranteed response time and dedicated resources for your questions or issues.
Consider purchasing enterprise-level support from Membase: http://www.membase.com/products-and-services/overview
Call or email "sales -at- membase -dot- com" today!

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