Licensing Production Only
Wed, 07/28/2010 - 21:16
Like a lot of folks we have non-production and production environments. I would like to purchase support for the production environment. Once I do that, however, can I continue with forum support and the basic version in non-production? I realize that implies that we only get pro support if an issue crops up on one of the production nodes and not the others, but I can live with that.
Jonathan, sorry for taking so long to get back to you.
Yes, you can certainly only purchase licenses for your production nodes and use forum support for your non-production systems.
Let me know if you have any other questions.
Perry
Forum support is great for free but sometimes you need a guaranteed response time and dedicated resources for your questions or issues.
Consider purchasing enterprise-level support from Membase: http://www.membase.com/products-and-services/overview
Call or email "sales -at- membase -dot- com" today!